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Windows 7 sound garbled and distorted. Tried everything.

Last response: in Windows 7
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July 9, 2011 7:32:19 AM

Hello,
I'm having the most insane issue with sounds in Windows 7. All of a sudden out of the blue it seemed like my headphones started dropping half the channels. I can hear mostly high pitched sounds but bass and especially voices are very quiet, laggy and distorted.

What's killing me is I can't find out why.

I've tried different headphones, but every pair does the same thing.

I've used different audio jacks (reconfigured in registry) no difference.

I thought the onboard Realtek card might have had it so I bought a new Creative sound card. Exactly the same thing.

I've installed and reinstalled new drivers, codecs and anything else I can think of.

I even booted into my Vista partition and the sound there is screwed too now.

Have I just killed some part of the motherboard somehow? I can't see how it could be anything else.
July 9, 2011 7:39:11 AM


Processor
Processor name Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
Processor speed 2400
Processor vendor GenuineIntel
Processor count (cores) 2
Processor ID Intel64 Family 6 Model 15 Stepping 6

Other info
RAM size 4.00 GB
DirectX version 4.09.00.0904
HDD - Windows partition 500 GB
HDD - Largest disk 500 GB
Video RAM 1 GB
Windows version Windows 7 (6.1.7601)
Regional settings English Australian
Windows language English United States


Bios
1. Name Award Modular BIOS v6.00PG
Manufacturer Award Software International, Inc.
Version GBT - 42302e31
Award Modular BIOS v6.00PG
Release date Jul 17 2008
SMBIOSBIOSVersion F6
SMBIOSMajorVersion 2
SMBIOSMinorVersion 4
Bios features PCI is supported
Plug and Play is supported
APM is supported
BIOS is Upgradable (Flash)
BIOS shadowing is allowed
Boot from CD is supported
Selectable Boot is supported
EDD (Enhanced Disk Drive) Specification is supported
Int 13h - 5.25 / 360 KB Floppy Services are supported
Int 13h - 5.25 /1.2MB Floppy Services are supported
Int 13h - 3.5 / 720 KB Floppy Services are supported
Int 13h - 3.5 / 2.88 MB Floppy Services are supported
Int 5h, Print Screen Service is supported
Int 9h, 8042 Keyboard services are supported
Int 14h, Serial Services are supported
Int 17h, printer services are supported
Int 10h, CGA/Mono Video Services are supported
ACPI is supported
USB Legacy is supported
LS-120 boot is supported
ATAPI ZIP Drive boot is supported


Base board
1. Name Base Board
Manufacturer Gigabyte Technology Co., Ltd.
Product 965P-DS3P
Version x.x
Is hosting board True


Processor
1. Name Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
Caption Intel64 Family 6 Model 15 Stepping 6
L2 cache size 4.00 KB
Manufacturer GenuineIntel
Processor ID BFEBFBFF000006F6
Address width 64


Disk drive
1. Caption ST3250620AS ATA Device
Description Disk drive
Capabilities Random Access
Supports Writing
Manufacturer (Standard disk drives)
Model ST3250620AS ATA Device
Size 250 GB

2. Caption ST3500418AS ATA Device
Description Disk drive
Capabilities Random Access
Supports Writing
Manufacturer (Standard disk drives)
Model ST3500418AS ATA Device
Size 500 GB


Display configuration
1. Caption NVIDIA GeForce GTX 260


Video controller
1. Name NVIDIA GeForce GTX 260
Adapter RAM 896.00 MB
Video processor GeForce GTX 260
Availability Running or Full Power

Sound device
1. Name SB 5.1 VX


Operating system
1. Caption Microsoft Windows 7 Home Premium
G:\Windows
\Device\Harddisk0\Partition1
OS architecture 64-bit
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a b \ Driver
a b $ Windows 7
July 9, 2011 3:02:49 PM

Did you download the latest drivers from Gigabyte, the Realtek sound cards have been known to be a bit finicky unless using the latest drivers. I always update to the latset version directly from Realtek.
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Related resources
July 10, 2011 12:49:12 AM

Yes. I even went out and bought a new soundcard. No joy.
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September 5, 2011 2:10:27 PM

hi jasta07.

Is it worth to try what I found to fix the distorted sound on Windows 7? I posted on my website http://www.edwinraja.com
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June 13, 2012 2:09:46 AM

jasta07 said:
Hello,
I'm having the most insane issue with sounds in Windows 7. All of a sudden out of the blue it seemed like my headphones started dropping half the channels. I can hear mostly high pitched sounds but bass and especially voices are very quiet, laggy and distorted.

What's killing me is I can't find out why.

I've tried different headphones, but every pair does the same thing.

I've used different audio jacks (reconfigured in registry) no difference.

I thought the onboard Realtek card might have had it so I bought a new Creative sound card. Exactly the same thing.

I've installed and reinstalled new drivers, codecs and anything else I can think of.

I even booted into my Vista partition and the sound there is screwed too now.

Have I just killed some part of the motherboard somehow? I can't see how it could be anything else.


did you manage to fix this problem? i have it too =(
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July 23, 2014 8:25:37 AM

Hey, I was having the same issue, and went into sound settings>speakers>enhancements> then turned virtual surround on then off, no more underwater sounds.
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July 24, 2014 5:02:38 AM

slims said:
Hey, I was having the same issue, and went into sound settings>speakers>enhancements> then turned virtual surround on then off, no more underwater sounds.


I guess the MS idea of "enhancements" can do that.

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