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Voice mail menu doesn't work

Forum Mobility Networks : Cingular - Voice mail menu doesn't work

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Anonymous   12-16-2004 at 08:02:35 AM

Archived from groups: alt.cellular.cingular (More info?)

 

When listening to voice mail from my new cell phone (V551), none of the
voice mail keycodes work. For example the cingular web site says pressing 3
while listening will erase the message. And pressing 9 will fast forward.
But none of my buttons work except * and 9 (which causes the message to be
saved)

Customer service hasn't a clue why this is happening..

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Mike   12-16-2004 at 09:54:40 AM
- 0 +

Archived from groups: alt.cellular.cingular (More info?)

 

N Hamilton wrote:
> When listening to voice mail from my new cell phone (V551), none of the
> voice mail keycodes work. For example the cingular web site says pressing 3
> while listening will erase the message. And pressing 9 will fast forward.
> But none of my buttons work except * and 9 (which causes the message to be
> saved)

1, 2, and 3 work on my Samsung X427M - haven't tried 9 yet, didn't know it
might work.

Reply to Mike
Anonymous   12-16-2004 at 10:04:32 AM
- 0 +

Archived from groups: alt.cellular.cingular (More info?)

 

On Thu, 16 Dec 2004 02:02:35 GMT, "N Hamilton"
<no_spamham@no_spamnc.rr.com> said in alt.cellular.cingular:

>When listening to voice mail from my new cell phone (V551), none of the
>voice mail keycodes work. For example the cingular web site says pressing 3
>while listening will erase the message. And pressing 9 will fast forward.
>But none of my buttons work except * and 9 (which causes the message to be
>saved)

>Customer service hasn't a clue why this is happening..

Ask them to delete your VM and put it in again. Then set it up and
try again.

Reply to Anonymous
Anonymous   12-16-2004 at 02:22:08 PM
- 0 +

Archived from groups: alt.cellular.cingular (More info?)

 

"N Hamilton" <no_spamham@no_spamnc.rr.com> wrote in message
news:%06wd.6237$hc7.713406@twister.southeast.rr.com...
| When listening to voice mail from my new cell phone (V551), none of the
| voice mail keycodes work. For example the cingular web site says pressing
3
| while listening will erase the message. And pressing 9 will fast forward.
| But none of my buttons work except * and 9 (which causes the message to be
| saved)
|
| Customer service hasn't a clue why this is happening..
|

Does your phone have the option to turn on tones while in-call? It could
just be a situation where it is not sending the tone for the system to
recognize the number you press.

Reply to Anonymous
Anonymous   12-16-2004 at 08:41:03 PM
- 0 +

Archived from groups: alt.cellular.cingular (More info?)

 

N Hamilton wrote:
> When listening to voice mail from my new cell phone (V551), none of the
> voice mail keycodes work. For example the cingular web site says pressing 3
> while listening will erase the message. And pressing 9 will fast forward.
> But none of my buttons work except * and 9 (which causes the message to be
> saved)
>
> Customer service hasn't a clue why this is happening..
>
>

You must be on different voice mail system than I am. For me I press 7
to delete and that will not work if its currently playing a message. 3
fast forwards by 10 second and pressing 3 twice goes to the end of the
message. So If I listening to an extremely long voice mail, I press 3
twice to get to the end than I press 7 to delete.

I hope this helps.

Reply to Anonymous
Anonymous   12-17-2004 at 08:04:56 AM
- 0 +

Archived from groups: alt.cellular.cingular (More info?)

 

One of my students showed me that double 7's while it's playing will delete
it.

"R.M" <usenetjunk@usenetjunk.com> wrote in message
news:41C19ECE.3090103@usenetjunk.com...
>N Hamilton wrote:
>> When listening to voice mail from my new cell phone (V551), none of the
>> voice mail keycodes work. For example the cingular web site says pressing
>> 3 while listening will erase the message. And pressing 9 will fast
>> forward. But none of my buttons work except * and 9 (which causes the
>> message to be saved)
>>
>> Customer service hasn't a clue why this is happening..
>
> You must be on different voice mail system than I am. For me I press 7 to
> delete and that will not work if its currently playing a message. 3 fast
> forwards by 10 second and pressing 3 twice goes to the end of the message.
> So If I listening to an extremely long voice mail, I press 3 twice to get
> to the end than I press 7 to delete.
>
> I hope this helps.
>

Reply to Anonymous
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