Log-in Problems

Stephanie

Distinguished
Apr 17, 2004
44
0
18,530
Archived from groups: microsoft.public.win2000.security (More info?)

I turn on my computer as usual. (Windows 2000) It prompts me to my log-in password. Once enter my password I get and error message that says..."Windows cannot load user's profile-sending user to a default profile-Insufficient system resources exist to complete the requested services". I click OK. Then I get a screen with my background but there are no folders or start up menu on the desktop. From this point the only command I can do is CTRL+ALT+DEL. PLEASE HELP. Thanks.
 
G

Guest

Guest
Archived from groups: microsoft.public.win2000.security (More info?)

Do you have a workstation from which you can remotely view the registry and
filesystem of the affected machine?

If so, try the following:

How to enable user environment debug logging in retail builds of Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;221833

This will create a text file in %systemroot%\debug\usermode that you can
examine to try and debug the problem. NOt that there's a lot of information
in this file. Also, it will legitimately contain lines that say "warning"
and "error". If you have trouble identifying the problem, post back with
the resulting file.

Because you can't use the system, you'll need to access the machine from its
administrative share (\\machine\c$) over the network to get to the file.

You may also find the following helpful.

TechNet Support WebCast: Troubleshooting Group Policy and profile issues in
a domain environment by using Userenv logging
http://support.microsoft.com/default.aspx?scid=kb;en-us;835302

Hope this helps

Oli


"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message
news:B06320FB-53A1-4D96-BC5D-17B48F22E160@microsoft.com...
>I turn on my computer as usual. (Windows 2000) It prompts me to my log-in
>password. Once enter my password I get and error message that
>says..."Windows cannot load user's profile-sending user to a default
>profile-Insufficient system resources exist to complete the requested
>services". I click OK. Then I get a screen with my background but there
>are no folders or start up menu on the desktop. From this point the only
>command I can do is CTRL+ALT+DEL. PLEASE HELP. Thanks.
 
G

Guest

Guest
Archived from groups: microsoft.public.win2000.security (More info?)

Sorry, that should have read "Note that there's a lot of information in this
file."

Oli


"Oli Restorick [MVP]" <oli@mvps.org> wrote in message
news:%23flg0Q9VEHA.1012@TK2MSFTNGP09.phx.gbl...
> Do you have a workstation from which you can remotely view the registry
> and filesystem of the affected machine?
>
> If so, try the following:
>
> How to enable user environment debug logging in retail builds of Windows
> http://support.microsoft.com/default.aspx?scid=kb;en-us;221833
>
> This will create a text file in %systemroot%\debug\usermode that you can
> examine to try and debug the problem. NOt that there's a lot of
> information in this file. Also, it will legitimately contain lines that
> say "warning" and "error". If you have trouble identifying the problem,
> post back with the resulting file.
>
> Because you can't use the system, you'll need to access the machine from
> its administrative share (\\machine\c$) over the network to get to the
> file.
>
> You may also find the following helpful.
>
> TechNet Support WebCast: Troubleshooting Group Policy and profile issues
> in a domain environment by using Userenv logging
> http://support.microsoft.com/default.aspx?scid=kb;en-us;835302
>
> Hope this helps
>
> Oli
>
>
> "Stephanie" <Stephanie@discussions.microsoft.com> wrote in message
> news:B06320FB-53A1-4D96-BC5D-17B48F22E160@microsoft.com...
>>I turn on my computer as usual. (Windows 2000) It prompts me to my log-in
>>password. Once enter my password I get and error message that
>>says..."Windows cannot load user's profile-sending user to a default
>>profile-Insufficient system resources exist to complete the requested
>>services". I click OK. Then I get a screen with my background but there
>>are no folders or start up menu on the desktop. From this point the only
>>command I can do is CTRL+ALT+DEL. PLEASE HELP. Thanks.
>
>