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Scanner wont connect

Forum Windows XP : Windows XP General Discussion - Scanner wont connect

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Anonymous   02-27-2005 at 10:05:03 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

 

I have a HP 735 all in one which has been working fine.
I assume that after upgrading to PS 2 I now have a problem.
The printer and copier work fine.
On attempting to scan I, get a message, scanner cannot connect to PC.
I have found reference to the problem at HP site and it redirects to MS see
http://support.microsoft.com/defau [...] -us;867780
can anyone direct me to the place I may access the "hotfix" referred to
please.
Regards, Bob.

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Anonymous   02-28-2005 at 02:15:03 AM
- 0 +

Archived from groups: microsoft.public.windowsxp.basics (More info?)

 

All hotfixes can be accessed thru microsoft via a land line,the #800 936 5700
You need customer service,or wait till hotfix is mentioned,after a tech rep
goes thru it with you the fix is sent via e-mail.

"Sweet and Sour" wrote:

> I have a HP 735 all in one which has been working fine.
> I assume that after upgrading to PS 2 I now have a problem.
> The printer and copier work fine.
> On attempting to scan I, get a message, scanner cannot connect to PC.
> I have found reference to the problem at HP site and it redirects to MS see
> http://support.microsoft.com/defau [...] -us;867780
> can anyone direct me to the place I may access the "hotfix" referred to
> please.
> Regards, Bob.

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