Archived from groups: microsoft.public.win2000.security (
More info?)
Hi,
I was getting the exact same message on several Win2000 Pro machines. I
used F8 to go into safe mode and removed a recent Microsoft Update - KB840987
from Add/Remove programs. I had to also remove KB841533 prior to this one
and reboot and F8 between both removals. Once I removed both updates, the
problem was gone. I was able to reapply KB841533 and everything worked fine.
When I tried KB840987 again, I got the same blue screen. At this point I
don't know how to deploy KB840987 because of this problem.
Brian
"Steven L Umbach" wrote:
> I can't say what the problem is offhand but try booting into the alternate
> boot menu using F8 when starting up and first try "last good configuration"
> and if that does not help try booting into safe mode. If safe mode works you
> have a problem with a startup program, application, or driver which could be
> virus related and a tool like Msconfig can help troubleshoot by doing
> selective startups. If nothing helps it could also be a hardware problem,
> usually related to bad memory, bad power supply, or overheating CPU. Try
> booting from a bootable floppy or cdrom to see if you can do that. Possible
> repair if you can not get into the operating system would be to try to use
> first fast repair by booting from the install cdrom or to do an in place
> upgrade of the operating system by booting from the cdrom which will require
> you to know the product code and also reinstall first the service pack and
> then all critical updates. The links below may help. --- Steve
>
>
http://support.microsoft.com/default.aspx?scid=kb;EN-US;238359
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q292175 -- select
> repair option AFTER user agreement
>
>
> "pramod" <pramodmahapatra@yahoo.com> wrote in message
> news:Of%23Ct2NtEHA.2072@TK2MSFTNGP10.phx.gbl...
> > Hi,
> >
> > Am getting Blue screen Error in windows 2000 PRO,saying that
> > "Unexcepted_kernel_mode_trap"
> >
> > Can any one help me on this
> >
> >
> > Thanks
> > Pramod
> >
> >
>
>
>
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