Cannot access windowsupdates

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I just re-installed my XP home operating system, but cannot seem to install
updates from windowsupdate.microsoft.com. My web browser hangs and doesn't
give me any option to install updates. Can you help?

Archived from groups: microsoft.public.windowsxp.basics (More info?)

"ThorneSP" <ThorneSP@discussions.microsoft.com> wrote:

>I just re-installed my XP home operating system, but cannot seem to install
>updates from windowsupdate.microsoft.com. My web browser hangs and doesn't
>give me any option to install updates. Can you help?

Post this to
news://msnews.microsoft.com/microsoft.public.windowsupdate, if you do
not get further help from here.

--
(tm)

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I recently helped someone who had blocked the Microsoft update manager in
Zone Alarm. It had come up automatically one day and he thought it was
spyware or something...

"ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com...
>I just re-installed my XP home operating system, but cannot seem to install
> updates from windowsupdate.microsoft.com. My web browser hangs and
> doesn't
> give me any option to install updates. Can you help?

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I get this page when clicking WinUpdate-shortcut
http://v5.windowsupdate.microsoft. [...] aspx?ln=fi
(but I have XP in finnish)..


--
Tumppi
Reply to group
=================================================
Most learned on nntp://news.mircosoft.com
Helsinki, Finland (remove _NOSPAM)
(translations from FI/SE not always accurate)
=================================================



"Frank Saunders, MS-MVP" <franksaunders@mvps.org> kirjoitti viestissä
news:u$tGTiMIFHA.1396@TK2MSFTNGP10.phx.gbl...
> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
> news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
> > I just re-installed my XP home operating system, but cannot seem to
> > install
> > updates from windowsupdate.microsoft.com. My web browser hangs and
> > doesn't
> > give me any option to install updates. Can you help?
>
> Windows Update Fails:
> Click on START and the RUN put in each line seen below and clicked on
> OK. (do each one line at a time)
> REGSVR32 C:\WINDOWS\System32\wuapi.dll
> REGSVR32 C:\WINDOWS\System32\wuaueng.dll
> REGSVR32 C:\WINDOWS\System32\atl.dll
> REGSVR32 C:\WINDOWS\System32\wucltui.dll
> REGSVR32 C:\WINDOWS\System32\wups.dll
> Disable your anti-virus when obtaining the updates.
> Make sure that your firewall is allowing the connection to Windows Update
..
> This would be on ports 80 and 443.
> http://v4.windowsupdate.microsoft.com/en/default.asp
> If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
> Windows Update Checklist
> http://www3.telus.net/dandemar/updtcl.htm
> This newsgroup is read by MS staff:
> news://msnews.microsoft.com/microsoft.public.windowsupdate
> WinXP:
> You receive error message 0x80070003 when you try to update Windows from
the
> Windows Update Web site:
> http://support.microsoft.com/kb/836949
> Cannot gain access to Windows Update site:
> http://support.microsoft.com/kb/836987
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/s [...] fault.aspx
> http://defendingyourmachine.blogspot.com/
>
>

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Not a question, but reminder that XP uses v5 of winupdate..


--
Tumppi
Reply to group
=================================================
Most learned on nntp://news.mircosoft.com
Helsinki, Finland (remove _NOSPAM)
(translations from FI/SE not always accurate)
=================================================



"Frank Saunders, MS-MVP" <franksaunders@mvps.org> kirjoitti viestissä
news:u5meNtYIFHA.1392@TK2MSFTNGP10.phx.gbl...
> "Thomas Wendell" <tumppiw_NOSPAM@hotmail.com> wrote in message
> news:uoMzkHNIFHA.1860@TK2MSFTNGP15.phx.gbl
> > I get this page when clicking WinUpdate-shortcut
> > http://v5.windowsupdate.microsoft. [...] aspx?ln=fi
> > (but I have XP in finnish)..
> >
> >
> >
> > "Frank Saunders, MS-MVP" <franksaunders@mvps.org> kirjoitti viestissä
> > news:u$tGTiMIFHA.1396@TK2MSFTNGP10.phx.gbl...
> >> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
> >> news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
> >>> I just re-installed my XP home operating system, but cannot seem to
> >>> install
> >>> updates from windowsupdate.microsoft.com. My web browser hangs and
> >>> doesn't
> >>> give me any option to install updates. Can you help?
> >>
> >> Windows Update Fails:
> >> Click on START and the RUN put in each line seen below and clicked on
> >> OK. (do each one line at a time)
> >> REGSVR32 C:\WINDOWS\System32\wuapi.dll
> >> REGSVR32 C:\WINDOWS\System32\wuaueng.dll
> >> REGSVR32 C:\WINDOWS\System32\atl.dll
> >> REGSVR32 C:\WINDOWS\System32\wucltui.dll
> >> REGSVR32 C:\WINDOWS\System32\wups.dll
> >> Disable your anti-virus when obtaining the updates.
> >> Make sure that your firewall is allowing the connection to Windows
Update
> >> .
> >> This would be on ports 80 and 443.
> >> http://v4.windowsupdate.microsoft.com/en/default.asp
> >> If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
> >> Windows Update Checklist
> >> http://www3.telus.net/dandemar/updtcl.htm
> >> This newsgroup is read by MS staff:
> >> news://msnews.microsoft.com/microsoft.public.windowsupdate
> >> WinXP:
> >> You receive error message 0x80070003 when you try to update Windows
from
> >> the
> >> Windows Update Web site:
> >> http://support.microsoft.com/kb/836949
> >> Cannot gain access to Windows Update site:
> >> http://support.microsoft.com/kb/836987
> >>
> >> --
> >> Frank Saunders, MS-MVP, IE/OE
>
> Your question is?
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/s [...] fault.aspx
> http://defendingyourmachine.blogspot.com/
>
>

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thanks for your help Frank. I isolated the problem to McAfee VirusScan
Enterprise 7.1. I was able to access Windows Update after un-installing this
program. Thanks for the clarifications below.

"Frank Saunders, MS-MVP" wrote:

> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
> news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
> > I just re-installed my XP home operating system, but cannot seem to
> > install
> > updates from windowsupdate.microsoft.com. My web browser hangs and
> > doesn't
> > give me any option to install updates. Can you help?
>
> Windows Update Fails:
> Click on START and the RUN put in each line seen below and clicked on
> OK. (do each one line at a time)
> REGSVR32 C:\WINDOWS\System32\wuapi.dll
> REGSVR32 C:\WINDOWS\System32\wuaueng.dll
> REGSVR32 C:\WINDOWS\System32\atl.dll
> REGSVR32 C:\WINDOWS\System32\wucltui.dll
> REGSVR32 C:\WINDOWS\System32\wups.dll
> Disable your anti-virus when obtaining the updates.
> Make sure that your firewall is allowing the connection to Windows Update .
> This would be on ports 80 and 443.
> http://v4.windowsupdate.microsoft.com/en/default.asp
> If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
> Windows Update Checklist
> http://www3.telus.net/dandemar/updtcl.htm
> This newsgroup is read by MS staff:
> news://msnews.microsoft.com/microsoft.public.windowsupdate
> WinXP:
> You receive error message 0x80070003 when you try to update Windows from the
> Windows Update Web site:
> http://support.microsoft.com/kb/836949
> Cannot gain access to Windows Update site:
> http://support.microsoft.com/kb/836987
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/s [...] fault.aspx
> http://defendingyourmachine.blogspot.com/
>
>
>