Cannot access windowsupdates

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Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

I just re-installed my XP home operating system, but cannot seem to install
updates from windowsupdate.microsoft.com. My web browser hangs and doesn't
give me any option to install updates. Can you help?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

I recently helped someone who had blocked the Microsoft update manager in
Zone Alarm. It had come up automatically one day and he thought it was
spyware or something...

"ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com...
>I just re-installed my XP home operating system, but cannot seem to install
> updates from windowsupdate.microsoft.com. My web browser hangs and
> doesn't
> give me any option to install updates. Can you help?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

"ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
> I just re-installed my XP home operating system, but cannot seem to
> install
> updates from windowsupdate.microsoft.com. My web browser hangs and
> doesn't
> give me any option to install updates. Can you help?

Windows Update Fails:
Click on START and the RUN put in each line seen below and clicked on
OK. (do each one line at a time)
REGSVR32 C:\WINDOWS\System32\wuapi.dll
REGSVR32 C:\WINDOWS\System32\wuaueng.dll
REGSVR32 C:\WINDOWS\System32\atl.dll
REGSVR32 C:\WINDOWS\System32\wucltui.dll
REGSVR32 C:\WINDOWS\System32\wups.dll
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate
WinXP:
You receive error message 0x80070003 when you try to update Windows from the
Windows Update Web site:
http://support.microsoft.com/kb/836949
Cannot gain access to Windows Update site:
http://support.microsoft.com/kb/836987

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

"ThorneSP" <ThorneSP@discussions.microsoft.com> wrote:

>I just re-installed my XP home operating system, but cannot seem to install
>updates from windowsupdate.microsoft.com. My web browser hangs and doesn't
>give me any option to install updates. Can you help?

Post this to
news://msnews.microsoft.com/microsoft.public.windowsupdate, if you do
not get further help from here.

--
(tm)
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Have you ran a virus and spyware check? Why did you have to reinstall?




"Thorsten Matzner" wrote:

> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote:
>
> >I just re-installed my XP home operating system, but cannot seem to install
> >updates from windowsupdate.microsoft.com. My web browser hangs and doesn't
> >give me any option to install updates. Can you help?
>
> Post this to
> news://msnews.microsoft.com/microsoft.public.windowsupdate, if you do
> not get further help from here.
>
> --
> (tm)
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

I get this page when clicking WinUpdate-shortcut
http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=fi
(but I have XP in finnish)..


--
Tumppi
Reply to group
=================================================
Most learned on nntp://news.mircosoft.com
Helsinki, Finland (remove _NOSPAM)
(translations from FI/SE not always accurate)
=================================================



"Frank Saunders, MS-MVP" <franksaunders@mvps.org> kirjoitti viestissä
news:u$tGTiMIFHA.1396@TK2MSFTNGP10.phx.gbl...
> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
> news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
> > I just re-installed my XP home operating system, but cannot seem to
> > install
> > updates from windowsupdate.microsoft.com. My web browser hangs and
> > doesn't
> > give me any option to install updates. Can you help?
>
> Windows Update Fails:
> Click on START and the RUN put in each line seen below and clicked on
> OK. (do each one line at a time)
> REGSVR32 C:\WINDOWS\System32\wuapi.dll
> REGSVR32 C:\WINDOWS\System32\wuaueng.dll
> REGSVR32 C:\WINDOWS\System32\atl.dll
> REGSVR32 C:\WINDOWS\System32\wucltui.dll
> REGSVR32 C:\WINDOWS\System32\wups.dll
> Disable your anti-virus when obtaining the updates.
> Make sure that your firewall is allowing the connection to Windows Update
..
> This would be on ports 80 and 443.
> http://v4.windowsupdate.microsoft.com/en/default.asp
> If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
> Windows Update Checklist
> http://www3.telus.net/dandemar/updtcl.htm
> This newsgroup is read by MS staff:
> news://msnews.microsoft.com/microsoft.public.windowsupdate
> WinXP:
> You receive error message 0x80070003 when you try to update Windows from
the
> Windows Update Web site:
> http://support.microsoft.com/kb/836949
> Cannot gain access to Windows Update site:
> http://support.microsoft.com/kb/836987
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

"Thomas Wendell" <tumppiw_NOSPAM@hotmail.com> wrote in message
news:uoMzkHNIFHA.1860@TK2MSFTNGP15.phx.gbl
> I get this page when clicking WinUpdate-shortcut
> http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=fi
> (but I have XP in finnish)..
>
>
>
> "Frank Saunders, MS-MVP" <franksaunders@mvps.org> kirjoitti viestissä
> news:u$tGTiMIFHA.1396@TK2MSFTNGP10.phx.gbl...
>> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
>> news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
>>> I just re-installed my XP home operating system, but cannot seem to
>>> install
>>> updates from windowsupdate.microsoft.com. My web browser hangs and
>>> doesn't
>>> give me any option to install updates. Can you help?
>>
>> Windows Update Fails:
>> Click on START and the RUN put in each line seen below and clicked on
>> OK. (do each one line at a time)
>> REGSVR32 C:\WINDOWS\System32\wuapi.dll
>> REGSVR32 C:\WINDOWS\System32\wuaueng.dll
>> REGSVR32 C:\WINDOWS\System32\atl.dll
>> REGSVR32 C:\WINDOWS\System32\wucltui.dll
>> REGSVR32 C:\WINDOWS\System32\wups.dll
>> Disable your anti-virus when obtaining the updates.
>> Make sure that your firewall is allowing the connection to Windows Update
>> .
>> This would be on ports 80 and 443.
>> http://v4.windowsupdate.microsoft.com/en/default.asp
>> If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
>> Windows Update Checklist
>> http://www3.telus.net/dandemar/updtcl.htm
>> This newsgroup is read by MS staff:
>> news://msnews.microsoft.com/microsoft.public.windowsupdate
>> WinXP:
>> You receive error message 0x80070003 when you try to update Windows from
>> the
>> Windows Update Web site:
>> http://support.microsoft.com/kb/836949
>> Cannot gain access to Windows Update site:
>> http://support.microsoft.com/kb/836987
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE

Your question is?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Not a question, but reminder that XP uses v5 of winupdate..


--
Tumppi
Reply to group
=================================================
Most learned on nntp://news.mircosoft.com
Helsinki, Finland (remove _NOSPAM)
(translations from FI/SE not always accurate)
=================================================



"Frank Saunders, MS-MVP" <franksaunders@mvps.org> kirjoitti viestissä
news:u5meNtYIFHA.1392@TK2MSFTNGP10.phx.gbl...
> "Thomas Wendell" <tumppiw_NOSPAM@hotmail.com> wrote in message
> news:uoMzkHNIFHA.1860@TK2MSFTNGP15.phx.gbl
> > I get this page when clicking WinUpdate-shortcut
> > http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=fi
> > (but I have XP in finnish)..
> >
> >
> >
> > "Frank Saunders, MS-MVP" <franksaunders@mvps.org> kirjoitti viestissä
> > news:u$tGTiMIFHA.1396@TK2MSFTNGP10.phx.gbl...
> >> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
> >> news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
> >>> I just re-installed my XP home operating system, but cannot seem to
> >>> install
> >>> updates from windowsupdate.microsoft.com. My web browser hangs and
> >>> doesn't
> >>> give me any option to install updates. Can you help?
> >>
> >> Windows Update Fails:
> >> Click on START and the RUN put in each line seen below and clicked on
> >> OK. (do each one line at a time)
> >> REGSVR32 C:\WINDOWS\System32\wuapi.dll
> >> REGSVR32 C:\WINDOWS\System32\wuaueng.dll
> >> REGSVR32 C:\WINDOWS\System32\atl.dll
> >> REGSVR32 C:\WINDOWS\System32\wucltui.dll
> >> REGSVR32 C:\WINDOWS\System32\wups.dll
> >> Disable your anti-virus when obtaining the updates.
> >> Make sure that your firewall is allowing the connection to Windows
Update
> >> .
> >> This would be on ports 80 and 443.
> >> http://v4.windowsupdate.microsoft.com/en/default.asp
> >> If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
> >> Windows Update Checklist
> >> http://www3.telus.net/dandemar/updtcl.htm
> >> This newsgroup is read by MS staff:
> >> news://msnews.microsoft.com/microsoft.public.windowsupdate
> >> WinXP:
> >> You receive error message 0x80070003 when you try to update Windows
from
> >> the
> >> Windows Update Web site:
> >> http://support.microsoft.com/kb/836949
> >> Cannot gain access to Windows Update site:
> >> http://support.microsoft.com/kb/836987
> >>
> >> --
> >> Frank Saunders, MS-MVP, IE/OE
>
> Your question is?
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thanks for your help Frank. I isolated the problem to McAfee VirusScan
Enterprise 7.1. I was able to access Windows Update after un-installing this
program. Thanks for the clarifications below.

"Frank Saunders, MS-MVP" wrote:

> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
> news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
> > I just re-installed my XP home operating system, but cannot seem to
> > install
> > updates from windowsupdate.microsoft.com. My web browser hangs and
> > doesn't
> > give me any option to install updates. Can you help?
>
> Windows Update Fails:
> Click on START and the RUN put in each line seen below and clicked on
> OK. (do each one line at a time)
> REGSVR32 C:\WINDOWS\System32\wuapi.dll
> REGSVR32 C:\WINDOWS\System32\wuaueng.dll
> REGSVR32 C:\WINDOWS\System32\atl.dll
> REGSVR32 C:\WINDOWS\System32\wucltui.dll
> REGSVR32 C:\WINDOWS\System32\wups.dll
> Disable your anti-virus when obtaining the updates.
> Make sure that your firewall is allowing the connection to Windows Update .
> This would be on ports 80 and 443.
> http://v4.windowsupdate.microsoft.com/en/default.asp
> If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
> Windows Update Checklist
> http://www3.telus.net/dandemar/updtcl.htm
> This newsgroup is read by MS staff:
> news://msnews.microsoft.com/microsoft.public.windowsupdate
> WinXP:
> You receive error message 0x80070003 when you try to update Windows from the
> Windows Update Web site:
> http://support.microsoft.com/kb/836949
> Cannot gain access to Windows Update site:
> http://support.microsoft.com/kb/836987
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thanks for your help Frank. I isolated the problem to McAfee VirusScan
Enterprise 7.1. I was able to access Windows Update after un-installing this
program. Thanks for the clarifications below.

"Frank Saunders, MS-MVP" wrote:

> "ThorneSP" <ThorneSP@discussions.microsoft.com> wrote in message
> news:17CE16A6-6016-4CA5-B089-B71D94CB3FEC@microsoft.com
> > I just re-installed my XP home operating system, but cannot seem to
> > install
> > updates from windowsupdate.microsoft.com. My web browser hangs and
> > doesn't
> > give me any option to install updates. Can you help?
>
> Windows Update Fails:
> Click on START and the RUN put in each line seen below and clicked on
> OK. (do each one line at a time)
> REGSVR32 C:\WINDOWS\System32\wuapi.dll
> REGSVR32 C:\WINDOWS\System32\wuaueng.dll
> REGSVR32 C:\WINDOWS\System32\atl.dll
> REGSVR32 C:\WINDOWS\System32\wucltui.dll
> REGSVR32 C:\WINDOWS\System32\wups.dll
> Disable your anti-virus when obtaining the updates.
> Make sure that your firewall is allowing the connection to Windows Update .
> This would be on ports 80 and 443.
> http://v4.windowsupdate.microsoft.com/en/default.asp
> If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
> Windows Update Checklist
> http://www3.telus.net/dandemar/updtcl.htm
> This newsgroup is read by MS staff:
> news://msnews.microsoft.com/microsoft.public.windowsupdate
> WinXP:
> You receive error message 0x80070003 when you try to update Windows from the
> Windows Update Web site:
> http://support.microsoft.com/kb/836949
> Cannot gain access to Windows Update site:
> http://support.microsoft.com/kb/836987
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>
>
 
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