Time Warner and me....shoot me

Ok, so I live in a little college apartment. We have time warner. They wont touch anything having to do with a router so maybe you guys can help.

If i wire directly into my modem i get internet. I attatch any router, (i have 3) all can not get ann internet connection from the modem.

The netgear ones tell me to check my connection while belkin just says not connected. Its DHCP so it doesnt require a login an i should get a dynamic IP address. Im hardwired to the modem right now.

I took a router from across the hall. They have the same service. I plugged in that router to my modem. That router cant see the settings either. Does anyone know what could be goin on?

Im driving myself crazy and ive tried everything.

Brian

Try rebooting the cable modem and the router. For some reason the modem or something upstream locks onto the last MAC address that was connected; rebooting solves that. This prevents multiple computers from using the same connection, hence the router...

If that doesn't work, it is possible that Time Warner has locked your account to your PC's particular MAC address. If so there are several possiblities, the easiest is to use MAC address spoofing in your router, Look up your MAC address for the PC that works, and type that address into the router setup.

Actually, TW could care less what happens after you have a connection from your modem to one computer. If you have that connection then there job is finished as they have provided you with internet. What you hook up after is not there business and they do not have any troubleshooting steps to help you from there. Don't blame them as it is in your users agreement when you bought there service.

Check your modem to router and router to computer connections. If you have a modem that has both USB and Eithernet connections make sure your only using one or the other and not both. Check your computers setting and check to make sure you have the LAN enabled in your connection setting. After you have done all that then try to surf. If not connected then click on Start then Run and in the box type CMD. This will open DOS and you will be at the DOS prompt. Type ipconfig and check your IP address. Next, type ipconfig/release and press Enter. Your IP address should now be 0.0.0.0 Now type ipconfig/renew and you should be returned with an IP address of 192.168.X.X You should be good to go.

Oh one more thing is the Power Cycle if you need to. It's kind of like magic. Power down the modem, router, and computer. Let them sit off for around 2 minutes. Then Power up the modem. Wait until the lights that come on are steady and not blinking. Then power up the Router and let it stablize. Last the computer.

If all this fails then do an ipconfig/all and let us know the results here.

Good luck.