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Radeon X1650 Pro "VPU not responding" error

Last response: in Graphics & Displays
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February 18, 2007 12:58:53 PM

Any Direct 3D application freezes after 5 to 10 seconds of running and the Control Centre pops a VPU recover message, after which the application continues running for yet another 5 seconds or so. This happens over and over again until the PC completely freezes.

These problems started occuring under the following config:

AMD Athlon 64 X2 3800+ Socket AM2 (ADA3800IAA5CU)
MSI K9VGM-V Socket AM2, VIA K8M890
512Mb PCI-E X1650Pro TV 2xDVI [Sapphire part-number: 88-9C84] OEM
2x1024Mb PC2-5400 667MHz DDR2 DIMM Corsair BOX [VS2GBKIT667D2]
250 Gb 7200rpm 16Mb cache Western Digital 2500KS SATA2
Windows XP Pro SP2
DX 9.0c
CATALYST® Version 06.12
OpenGL Version 6.14.10.6232
Direct3D Version 6.14.10.0456

It worked fine for about two weeks in all apps until I installed NWN2, afterwards it started giving me the VPU unresponsive error every 40 minutes or so, and then it just got worse from there.

Re-installing the drivers didn't help, updating catalyst to v 7.1 had no effect either. A clean install of the system also had no effect.

CPU, Ram and mobo tests reveal that the hardware is in working condition.

I am now running the same machine, only under Windows XP Pro 64bit edition, I would really appreciate if somebody could help me out with this.
February 18, 2007 2:07:40 PM

Oh why does this sound familiar? Oh, because the same thing happened to me with my Sapphire X1900 XTX Toxic. I got the VPU recover notice constantly, game freezes, total computer freezes, adn notices from Mircosoft error reporting that the card had a problem. I too tried everything I could think of and everything that the Sapphire site suggested. Now the card is oulled and will be going out as a RMA this week, while I'm left using my 5 year old computer. Worse, the RMA is supposed to take 3-4 weeks.

Hate to say it, but I think you have a bad video card. If its still under warrenty, do the RAM thing. Doing a RMA with Sapphire is difficult compared to any other company I'd delt with, but it can be done. For myself, I don't think I'll buy another card from them.
February 18, 2007 11:04:13 PM

Uninstall Catalyst.

I had those couple of times, until I uninstalled the Catalyst.
Related resources
February 18, 2007 11:18:27 PM

Quote:
Uninstall Catalyst.

I had those couple of times, until I uninstalled the Catalyst.


That's different. Sapphire had told me to install Catalyst. Of course, it wouldn't be the first time that what a company said was wrong.
February 19, 2007 12:07:12 AM

ack an msi motherboard, great.

Download and run ATi tool to test your video card for artifacts

otherwise yeah total uninstall and reinstalation of the video card drivers and see if that helps.

Quote:
Any Direct 3D application freezes after 5 to 10 seconds of running and the Control Centre pops a VPU recover message, after which the application continues running for yet another 5 seconds or so. This happens over and over again until the PC completely freezes.

These problems started occuring under the following config:

AMD Athlon 64 X2 3800+ Socket AM2 (ADA3800IAA5CU)
MSI K9VGM-V Socket AM2, VIA K8M890
512Mb PCI-E X1650Pro TV 2xDVI [Sapphire part-number: 88-9C84] OEM
2x1024Mb PC2-5400 667MHz DDR2 DIMM Corsair BOX [VS2GBKIT667D2]
250 Gb 7200rpm 16Mb cache Western Digital 2500KS SATA2
Windows XP Pro SP2
DX 9.0c
CATALYST® Version 06.12
OpenGL Version 6.14.10.6232
Direct3D Version 6.14.10.0456

It worked fine for about two weeks in all apps until I installed NWN2, afterwards it started giving me the VPU unresponsive error every 40 minutes or so, and then it just got worse from there.

Re-installing the drivers didn't help, updating catalyst to v 7.1 had no effect either. A clean install of the system also had no effect.

CPU, Ram and mobo tests reveal that the hardware is in working condition.

I am now running the same machine, only under Windows XP Pro 64bit edition, I would really appreciate if somebody could help me out with this.
!