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Last response: in Windows 7
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July 14, 2011 1:15:04 PM

Hello,i have a acer extensa 5220, i cant get past password prompt as i cant remember password, i want to reset to factory settings,i have not used laptop for a year.

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a b $ Windows 7
July 15, 2011 1:04:29 PM

Use the restore CD and format, or boot into safe mode login as administrator thats if you havnt got it disabled ;)  and reset the password that way.
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