Asus support is trouble.

Aosx

Distinguished
Mar 27, 2011
1
0
18,510
So i called them about get my computer fixed and they said they would send a box so they did not. 3 weeks later they tell me i have to sent a box to them. I bought the computer at bestbuy they said now that i have to bring it there
 

jeremiah reese

Distinguished
Mar 10, 2010
90
0
18,630
Firstly I want to say that I am sorry, and that I have had several annoying problems with Asus also, second I want to tell you that I cannot help you here, but I just want to sympathize with you. I bought a 16" refurbished Asus g60vx gaming laptop and when I got it the sound was not working. So I sent it back to Newegg and I did not get one back till over a month latter. And now, my sound is broken on my new Asus computer. ButI hope you get your computer fixed.
 
http://support.asus.com/repair...no=201&SLanguage=en-us

For RMA:

http://livesupport.asus.com/

request RMA:

http://livesupport.asus.com/oapcs.html

RMA request form:

vip

http://vip.asus.com/eservice/usa_rmaserv.aspx

On line tech support, to get RMA #?

http://vip.asus.com/eservice/techserv.aspx
ASUS Computer International
44370 Nobel Drive, Fremont, CA 94538
Tel: 510-739-3777 Fax: 510-797-2102 Use this phone number it is the fastest way. Need to have serial number handy and they will send RMA info by email.



http://support.asus.com/contactus.aspx?SLanguage=en