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Messager Service Pop-up Dialogs

Last response: in Windows 2000/NT
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Anonymous
June 15, 2005 12:21:03 PM

Archived from groups: microsoft.public.win2000.security (More info?)

I keep seeing the following dialog pop up on my screen:

Messager Service
Message from WINDOWS to ALERT on 6/15/2005 9:37:42 AM
STOP! WINDOWS REQUIRES IMMEDIATE ATTENTION.
Windows has found Critical System Errors.
To fix the errors please do the following:
1. Download Repair Registry Pro from: www.regprofix.com
2. Install Repair Registry Pro
3. Run Repair Registry Pro
4. Reboot your computer
FAILURE TO ACT NOW MAY LEAD TO SYSTEM FAILURE!

However, I can find no reference to regprofix.com with a Google search.
Other similar dialogs appear directing me to www.updatepatch.info,
e-regpatch.com and SwipeSpy.com for repair utilities. However, I can find no
reference to any of those sites on Google! Regprofix.com indicates no
affiliation with Microsoft.

I'm concerned that this is a deceptive internet attack of some sort. What
should I do? Can anyone offer a suggestion? Asking good ole Microsoft costs
$100 up front.
Anonymous
June 16, 2005 12:24:44 AM

Archived from groups: microsoft.public.win2000.security (More info?)

Hi,

Do you use firewall to protect your computer/network? If not (and it looks
like you are not), then you should...

If this is e.g. home computer then you can install free version of personal
firewall on this computer. Here is one option for persona firewall:
http://smb.sygate.com/products/spf_standard.htm

If you do have firewall, then check it's configuration or research
possibility that messages are sent internally on your network (from e.g.
infected computer).

As last resort, you can disable Messenger service on Windows. Right click on
My Computer and click on Manage. Once the MMC loads, look for Services and
under Services look for Messenger service and disable it. Note: this will
not prevent you from using Windows Messenger that you might use to change
with other people.

I hope this helps,

--
Mike
Microsoft MVP - Windows Security


"UnderAttack?" <UnderAttack?@discussions.microsoft.com> wrote in message
news:839AE76D-6F76-4459-901D-C9B5F2C1EC8F@microsoft.com...
>I keep seeing the following dialog pop up on my screen:
>
> Messager Service
> Message from WINDOWS to ALERT on 6/15/2005 9:37:42 AM
> STOP! WINDOWS REQUIRES IMMEDIATE ATTENTION.
> Windows has found Critical System Errors.
> To fix the errors please do the following:
> 1. Download Repair Registry Pro from: www.regprofix.com
> 2. Install Repair Registry Pro
> 3. Run Repair Registry Pro
> 4. Reboot your computer
> FAILURE TO ACT NOW MAY LEAD TO SYSTEM FAILURE!
>
> However, I can find no reference to regprofix.com with a Google search.
> Other similar dialogs appear directing me to www.updatepatch.info,
> e-regpatch.com and SwipeSpy.com for repair utilities. However, I can find
> no
> reference to any of those sites on Google! Regprofix.com indicates no
> affiliation with Microsoft.
>
> I'm concerned that this is a deceptive internet attack of some sort. What
> should I do? Can anyone offer a suggestion? Asking good ole Microsoft
> costs
> $100 up front.
>
June 16, 2005 3:53:10 PM

Archived from groups: microsoft.public.win2000.security (More info?)

There is a vulnerability in the Messenger Service that allows an attacker to
use it as an advertising tool, although if I remember correctly it only
affects the messenger service in XP. There is a buffer overflow
vulnerability in the W2K messenger service.

To stop the pop-ups, simply stop and then set the messenger service to
disabled. If you are actually running XP, use the XP firewall. I would also
recommend using a personal firewall (www.kerio.com) as it will alert you to
both ingress and egress traffic issues. The XP firewall only protects you
against unauthorized ingress traffic.

Best of luck,
Dan, SSCP, MCP

"UnderAttack?" wrote:

> I keep seeing the following dialog pop up on my screen:
>
> Messager Service
> Message from WINDOWS to ALERT on 6/15/2005 9:37:42 AM
> STOP! WINDOWS REQUIRES IMMEDIATE ATTENTION.
> Windows has found Critical System Errors.
> To fix the errors please do the following:
> 1. Download Repair Registry Pro from: www.regprofix.com
> 2. Install Repair Registry Pro
> 3. Run Repair Registry Pro
> 4. Reboot your computer
> FAILURE TO ACT NOW MAY LEAD TO SYSTEM FAILURE!
>
> However, I can find no reference to regprofix.com with a Google search.
> Other similar dialogs appear directing me to www.updatepatch.info,
> e-regpatch.com and SwipeSpy.com for repair utilities. However, I can find no
> reference to any of those sites on Google! Regprofix.com indicates no
> affiliation with Microsoft.
>
> I'm concerned that this is a deceptive internet attack of some sort. What
> should I do? Can anyone offer a suggestion? Asking good ole Microsoft costs
> $100 up front.
>
Related resources
Anonymous
June 16, 2005 11:43:24 PM

Archived from groups: microsoft.public.win2000.security (More info?)

UnderAttack? wrote:
> I keep seeing the following dialog pop up on my screen:
>
> Messager Service
> Message from WINDOWS to ALERT on 6/15/2005 9:37:42 AM
> STOP! WINDOWS REQUIRES IMMEDIATE ATTENTION.
> Windows has found Critical System Errors.
> To fix the errors please do the following:
> 1. Download Repair Registry Pro from: www.regprofix.com
> 2. Install Repair Registry Pro
> 3. Run Repair Registry Pro
> 4. Reboot your computer
> FAILURE TO ACT NOW MAY LEAD TO SYSTEM FAILURE!
>
> However, I can find no reference to regprofix.com with a Google search.
> Other similar dialogs appear directing me to www.updatepatch.info,
> e-regpatch.com and SwipeSpy.com for repair utilities. However, I can find no
> reference to any of those sites on Google! Regprofix.com indicates no
> affiliation with Microsoft.
>
> I'm concerned that this is a deceptive internet attack of some sort. What
> should I do? Can anyone offer a suggestion? Asking good ole Microsoft costs
> $100 up front.
>


It's a scam, plain and simple. It's from a very unscrupulous
"business." They're trying to sell you patches that Microsoft provides
free-of-charge, and using a very intrusive means of advertising. It's
also demonstrating that your PC is very unsecured.

This type of spam has become quite common over the past couple of
years, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you most definitely open to other threats, such as the Blaster,
Welchia, and Sasser Worms that still haunt the Internet. Install and
use a decent, properly configured firewall. (Merely disabling the
messenger service, as some people recommend, only hides the symptom,
and does little or nothing to truly secure your machine.) And
ignoring or just "putting up with" the security gap represented by
these messages is particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/comm...

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Whichever firewall you decide upon, be sure to ensure UP ports 135,
137, and 138 and TCP ports 135, 139, and 445 are all blocked. You
may also disable Inbound NetBIOS over TCP/IP). You'll have
to follow the instructions from firewall's manufacturer for the
specific steps.

You can test your firewall at:

Symantec Security Check
http://security.symantec.com/ssc/vr_main.asp?langid=ie&...

Security Scan - Sygate Online Services
http://www.sygatetech.com/

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is not the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

There are several essential components to computer security: a
knowledgeable and pro-active user, a properly configured firewall,
reliable and up-to-date antivirus software, and the prompt repair (via
patches, hotfixes, or service packs) of any known vulnerabilities.

The weakest link in this "equation" is, of course, the computer
user. No software manufacturer can -- nor should they be expected
to -- protect the computer user from him/herself. All too many people
have bought into the various PC/software manufacturers marketing
claims of easy computing. They believe that their computer should be
no harder to use than a toaster oven; they have neither the
inclination or desire to learn how to safely use their computer. All
too few people keep their antivirus software current, install patches
in a timely manner, or stop to really think about that cutesy link
they're about to click.

Firewalls and anti-virus applications, which should always be used
and should always be running, are important components of "safe hex,"
but they cannot, and should not be expected to, protect the computer
user from him/herself. Ultimately, it is incumbent upon each and
every computer user to learn how to secure his/her own computer.


To learn more about practicing "safe hex," start with these links:

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

Home Computer Security
http://www.cert.org/homeusers/HomeComputerSecurity/

List of Antivirus Software Vendors
http://support.microsoft.com/default.aspx?scid=kb;en-us;49500

Home PC Firewall Guide
http://www.firewallguide.com/

Scumware.com
http://www.scumware.com/


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
Anonymous
June 16, 2005 11:45:07 PM

Archived from groups: microsoft.public.win2000.security (More info?)

Miha Pihler [MVP] wrote:

>
> As last resort, you can disable Messenger service on Windows. Right click on
> My Computer and click on Manage. Once the MMC loads, look for Services and
> under Services look for Messenger service and disable it. Note: this will
> not prevent you from using Windows Messenger that you might use to change
> with other people.
>

One added caveat: Disabling the messenger service, by itself, will do
nothing to prevent the computer's being infected by Blaster or Sasser.


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
!