My NAS is a pain in the ass

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I seem to have a problem similar to cannieman, but his solution did not work for me. I have a Maxtor Shared Storage II and a D-Link DI 524 router. My problem is that I cannot access the NAS with a Win 2000 Pro computer even though I have no problems when using Win XP Pro. Can anyone think of something that must be changed in Win 2000 to allow access to the NAS? When I access my router through Win 2000, I can see the NAS, I can find the list of users on the NAS through Win 2000, but when I try to log on to a user I can see, it tells my the drive cannot be found.

Thanks

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See if you can ping your NAS. You may not be getting Host info.

Reply to blue68f100

My ping response was good, no delay or lost packets. Is that all there is to host info, or is there something else to check?


Pinging 192.168.0.220 with 32 bytes of data:

Reply from 192.168.0.220: bytes=32 time<10ms TTL=64
Reply from 192.168.0.220: bytes=32 time<10ms TTL=64
Reply from 192.168.0.220: bytes=32 time<10ms TTL=64
Reply from 192.168.0.220: bytes=32 time<10ms TTL=64

Ping statistics for 192.168.0.220:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Reply to michaell

It all gets down to user rights and the user id. Apparently the NAS is seeing maybe the machine name and not the user name on the pc.

Try a ftp connection into it using IE it will look like this ftp://userid:password@192.168.0.220

If this works your userid on the win2k pc does not match.

Make sure the firewall is not interferring.

Host info converts the NAME (name.com) into an IP address.

Reply to blue68f100

IMO, it is a pretty good shot your problem is entirely with Windows and not with your NAS.

I've never set up a Win2KPro system, but I do know Windows is very fussy regarding multiple user names and passwords being used to connect to the same resource from the same account on Windows.

I also know when Windows cannot connect to a network resource, the error message you get is frequently misleading and does not tell you the real problem.

If you previously connected to any resource on the NAS as administrator and are now trying to connect as a user, you may need to reboot Windows first to force the existing connection as admin to go away.

This idea is in the "may be worth a try" category.

Reply to Iceblue

While I'm trying to connect, I've disabled my firewall. I've also removed the password on the nas user account for the test; do I use ftp://userid:@192.168.0.220? If so, that gives me an error. I can, however, access the web based setup on the nas without a problem. Also, it was worth a try, but I can't access the account even if it is the first thing I do after a reboot.

Thanks

Reply to michaell

If you can connect use the finder that is ok. Which means you are having a user id/password problem.

On XP and Win2k the user id is the name used to login to the PC with. The welcome screen. So set you NAS to match.

just use the normal ftp://192.168.0.220 If the machine ID does not match the NAS you should be presented with a prompt.

(the ? mark may have generated the error)

Reply to blue68f100

ftp://192.168.0.220 also gives me a "problem loading page" error.

Why would setting the login on the nas to be the same as Windows help? The login on all three (WinXPPro, Win2KPro, and NAS) are all different right now and I have no problems with win XP. I have no passwords on any of my Windows.

(the ? was only in my post!)

Thanks again for the help

Reply to michaell

MS ignors what the maching name is when it comes to networks. It uses the name used during the setup or welcome screen ID's. I added the MS login in order to auto connect to my NAS's (Snap 2200 and 4500). Without a login, I do not think MS connects to network shares. I have always used PW so I'm not sure on this one

If you want to connect to the same shares all the time from different PC's. make the names the same. XP has an option to connect as a different user, I do not recall if 2k had that option. I think it does.

You may not have your NAS setup for FTP. It's a seperate option on my NAS's

Reply to blue68f100
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