Tom's Hardware > Forum > Windows 2000/NT > Windows 2000/NT General Discussion > Using Remote Assistance
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norm   04-22-2004 at 07:27:17 AM

Archived from groups: microsoft.public.win2000.setup (More info?)

 

I want to be able to re-boot my server when I'm not in the office. So,
I'm trying to use remote assistance outside my firewall. I am able to
open the 1st screen, the "Welcome to Windows Small Business Server
2003", but when I select "Remote Web Workplace" I get an error. If I
connect my server directly to the modem (without the firewall) it
works fine.

I opened port 4125 as described in the instructions, but that did not
help. Anybody have any idea's what else I need to do?

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