From where do I get solution to my computer related pblm???

I use an hp latop with 4 gb RAM.however the system properties in win7 is showing that installed memory(RAM) is "4.00gb(2.90 gb usable)"may I know why is it showing so less???
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More about from solution computer related pblm
  1. go to start icon in search bar type msconfig. Open msconfig and in boot go to advance options and untick maximum memory.
  2. Look in your BIOS and see if there are any options for memory mapping or shared memory!
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