Toll free number for window 7

[karltonjt]

Hello,
I received a pop-up claiming the need to purchase items to recovery Windows 7. This caused a hardrive failure. All programs are now gone. It is a laptop...I can occasionally access the internet under guest loggin.

How to fix ?

 

[Emerald]

it sounds like a virus/malware. see if this helps

http://www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware