Whenever I turn on or turn off the printer, I get a momentary BSOD, before it reboots. The BSOD happens so fast, that I can't read anything off of the screen.
Also, my 1 wk old home built system reboots if I try to shut down via windows, which I haven't been to cure either. This happened when I installed the Thermotake PSU in my last computer, but then mysteriously fixed itself after 2 wks.
System (everything stock)
E6600, Asus Commando, Arctic Freezer Pro, Corsair 2 GB PC2-800, 2) WD 150 GB Raptors, 2) 160 GB WD Caviers, Thermotake 750 PSU, GeForce 8800 GTX 768 MB, 2) SATA DVD ROM/Burner, HP Photosmart 7760
sounds like driver issues to me. Download the latest drivers including XP, remove the added drivers, do a repair on XP and start one by one. Printer will be last of course and test each stage for a day or so.
-Right click on my computer, select properties
-Click on the 'Advanced' tab
-Click 'settings' in the 'Startup and Recover' section
-Uncheck automatically restart
Now next time it BSOD's write down the error including the driver the error occured with if it is listed and the error code. Let it BSOD a couple of times, if the error is consistant report to us what it is. If it is different every time it will be more difficult to figure out.
Ok, now unplug the printer and uninstall the drivers and all the software for it. Then test your system for stability.
If the problem continues we have another problem.
If not there is something wrong with the printer drivers/software or possibly the printer itself. Reinstall it, but follow the printer installation instructions carefully, for instance, with my printer I needed to install the software BEFORE plugging in the printer for it to work correctly.
The address isn't important, at least not to me. What's important is the system file that it is crashing on, that system file is your Intel USB drivers from your motherboard. If uninstalling the printer drivers doesn't work (and it might not). The next step is to reinstall The USB divers from your motherboard drivers disk, or update them from the Asus website.
It was the printer. Just unplugging it from the USB port would BSOD. After I uninstalled the drivers, it shut down normally.
Unplugged the keyboard, mouse, steering wheel, yoke/pedals with no ill effects.
Now what? I was using the latest board and printer drivers - the latest HP driver for Photosmart 7760 was 3 yrs old (also tried the original driver, same result) & I didn't see a specific USB update on the Asus site. I will update the BIOS tomorrow though.
Please don't tell me that my perfectly good 4 yr old printer has to be replaced.
Anyway, your help has beeen appriciated, seeing this through the end.
Looks like your only hope is to wait for a future driver update for your printer or motherboard, whichever is causing the problem. Couldn't hurt to send a ticket off to Asus and HP. I wouldn't keep your hopes up.
You really should try to get hold of another printer to test on your PC. That would narrow down where the problem is.