Cant complete boot-explorer error msg !!

Archived from groups: microsoft.public.win2000.setup (More info?)

Compaq PC (1st problem). Win 2K (2nd problem). Lost OS disk.(strike 3)

The OS starts, the Windows screen opens, then it goes to a jpg file, opens the picture, then an error msg opens stating that "file missing in explorer, please reinstall Windows." System locks at that point. Click on OK, but error msg stays in place. Cant migrate anywhere except to reboot.

I cant seem to locate the OS disk, but borrowed a recovery applications disk and a driver disk from Dell owner. I dont think it will work if need the Dell preloaded files on the HDD.

I cant get it to do anything. Was able to go do Dos, but when clicked on any .exe, received msg that "This system operates on Dos 8.0. This file will not open in Dos." I am not as up-to-date in tech solutions as I need to be, but I remember being able to access previous versions of Dos and get the executable files to work.

This has me baffled. Is there a means of getting the OS to reload itself without having the OS CD. If I could get past a certain point to run SFC on this system, maybe it would be ok. Not sure if 2k has SFC, but cant get a full boot to find out.

Trying to recover lots of personal data, but NEED to get the whole thing back up and running. So......

2 questions....
1. How can I get past this point so I can try to fix the rest.
2. If I have to format the HDD, suggestions on reloading 98, 2k, or XP, i.e., if I format C:, how do I reload a new OS. Is this something that I would need to go to F10 and change drives to load data from CD, or any other ways would be helpful. I try to stay away from doing anything I cant handle, but with a little guidance, I can work my way thru the few steps.

HELP, please. I dont really want to format the HDD. I can follow directions if you can direct me to the best resolution......please.
Thanks,
Monique
11 answers Last reply
More about cant complete boot explorer error
  1. Archived from groups: microsoft.public.win2000.setup (More info?)

    You must have the Windows 2000 install CD-Rom in order to start the repair
    process.

    --
    Regards,

    Dave Patrick ....Please no email replies - reply in newsgroup.
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    http://www.microsoft.com/protect

    "Monique" wrote:
    | Compaq PC (1st problem). Win 2K (2nd problem). Lost OS disk.(strike 3)
    |
    | The OS starts, the Windows screen opens, then it goes to a jpg file, opens
    the picture, then an error msg opens stating that "file missing in explorer,
    please reinstall Windows." System locks at that point. Click on OK, but
    error msg stays in place. Cant migrate anywhere except to reboot.
    |
    | I cant seem to locate the OS disk, but borrowed a recovery applications
    disk and a driver disk from Dell owner. I dont think it will work if need
    the Dell preloaded files on the HDD.
    |
    | I cant get it to do anything. Was able to go do Dos, but when clicked on
    any .exe, received msg that "This system operates on Dos 8.0. This file
    will not open in Dos." I am not as up-to-date in tech solutions as I need
    to be, but I remember being able to access previous versions of Dos and get
    the executable files to work.
    |
    | This has me baffled. Is there a means of getting the OS to reload itself
    without having the OS CD. If I could get past a certain point to run SFC on
    this system, maybe it would be ok. Not sure if 2k has SFC, but cant get a
    full boot to find out.
    |
    | Trying to recover lots of personal data, but NEED to get the whole thing
    back up and running. So......
    |
    | 2 questions....
    | 1. How can I get past this point so I can try to fix the rest.
    | 2. If I have to format the HDD, suggestions on reloading 98, 2k, or
    XP, i.e., if I format C:, how do I reload a new OS. Is this something that
    I would need to go to F10 and change drives to load data from CD, or any
    other ways would be helpful. I try to stay away from doing anything I cant
    handle, but with a little guidance, I can work my way thru the few steps.
    |
    | HELP, please. I dont really want to format the HDD. I can follow
    directions if you can direct me to the best resolution......please.
    | Thanks,
    | Monique
    |
  2. Archived from groups: microsoft.public.win2000.setup (More info?)

    Dave,

    I was able to locate a CD to perform the install.

    Now, that I have it, I was hoping to get a more definitive response to the questions I posed on the initial help request. Would you be able to answer them, please.

    --
    Thanks So Much For the Help,
    Monique


    "Dave Patrick" wrote:

    > You must have the Windows 2000 install CD-Rom in order to start the repair
    > process.
    >
    > --
    > Regards,
    >
    > Dave Patrick ....Please no email replies - reply in newsgroup.
    > Microsoft Certified Professional
    > Microsoft MVP [Windows]
    > http://www.microsoft.com/protect
    >
    > "Monique" wrote:
    > | Compaq PC (1st problem). Win 2K (2nd problem). Lost OS disk.(strike 3)
    > |
    > | The OS starts, the Windows screen opens, then it goes to a jpg file, opens
    > the picture, then an error msg opens stating that "file missing in explorer,
    > please reinstall Windows." System locks at that point. Click on OK, but
    > error msg stays in place. Cant migrate anywhere except to reboot.
    > |
    > | I cant seem to locate the OS disk, but borrowed a recovery applications
    > disk and a driver disk from Dell owner. I dont think it will work if need
    > the Dell preloaded files on the HDD.
    > |
    > | I cant get it to do anything. Was able to go do Dos, but when clicked on
    > any .exe, received msg that "This system operates on Dos 8.0. This file
    > will not open in Dos." I am not as up-to-date in tech solutions as I need
    > to be, but I remember being able to access previous versions of Dos and get
    > the executable files to work.
    > |
    > | This has me baffled. Is there a means of getting the OS to reload itself
    > without having the OS CD. If I could get past a certain point to run SFC on
    > this system, maybe it would be ok. Not sure if 2k has SFC, but cant get a
    > full boot to find out.
    > |
    > | Trying to recover lots of personal data, but NEED to get the whole thing
    > back up and running. So......
    > |
    > | 2 questions....
    > | 1. How can I get past this point so I can try to fix the rest.
    > | 2. If I have to format the HDD, suggestions on reloading 98, 2k, or
    > XP, i.e., if I format C:, how do I reload a new OS. Is this something that
    > I would need to go to F10 and change drives to load data from CD, or any
    > other ways would be helpful. I try to stay away from doing anything I cant
    > handle, but with a little guidance, I can work my way thru the few steps.
    > |
    > | HELP, please. I dont really want to format the HDD. I can follow
    > directions if you can direct me to the best resolution......please.
    > | Thanks,
    > | Monique
    > |
    >
    >
    >
  3. Archived from groups: microsoft.public.win2000.setup (More info?)

    Dave,
    I was able to obtain a 2k OS disk. Now that I have it, I was hoping to get a definitive answer to the initial questionS please. Are you able to help me thru this dilemma....please.
    --
    Thanks So Much For the Help,
    Monique


    "Dave Patrick" wrote:

    > You must have the Windows 2000 install CD-Rom in order to start the repair
    > process.
    >
    > --
    > Regards,
    >
    > Dave Patrick ....Please no email replies - reply in newsgroup.
    > Microsoft Certified Professional
    > Microsoft MVP [Windows]
    > http://www.microsoft.com/protect
    >
    > "Monique" wrote:
    > | Compaq PC (1st problem). Win 2K (2nd problem). Lost OS disk.(strike 3)
    > |
    > | The OS starts, the Windows screen opens, then it goes to a jpg file, opens
    > the picture, then an error msg opens stating that "file missing in explorer,
    > please reinstall Windows." System locks at that point. Click on OK, but
    > error msg stays in place. Cant migrate anywhere except to reboot.
    > |
    > | I cant seem to locate the OS disk, but borrowed a recovery applications
    > disk and a driver disk from Dell owner. I dont think it will work if need
    > the Dell preloaded files on the HDD.
    > |
    > | I cant get it to do anything. Was able to go do Dos, but when clicked on
    > any .exe, received msg that "This system operates on Dos 8.0. This file
    > will not open in Dos." I am not as up-to-date in tech solutions as I need
    > to be, but I remember being able to access previous versions of Dos and get
    > the executable files to work.
    > |
    > | This has me baffled. Is there a means of getting the OS to reload itself
    > without having the OS CD. If I could get past a certain point to run SFC on
    > this system, maybe it would be ok. Not sure if 2k has SFC, but cant get a
    > full boot to find out.
    > |
    > | Trying to recover lots of personal data, but NEED to get the whole thing
    > back up and running. So......
    > |
    > | 2 questions....
    > | 1. How can I get past this point so I can try to fix the rest.
    > | 2. If I have to format the HDD, suggestions on reloading 98, 2k, or
    > XP, i.e., if I format C:, how do I reload a new OS. Is this something that
    > I would need to go to F10 and change drives to load data from CD, or any
    > other ways would be helpful. I try to stay away from doing anything I cant
    > handle, but with a little guidance, I can work my way thru the few steps.
    > |
    > | HELP, please. I dont really want to format the HDD. I can follow
    > directions if you can direct me to the best resolution......please.
    > | Thanks,
    > | Monique
    > |
    >
    >
    >
  4. Archived from groups: microsoft.public.win2000.setup (More info?)

    Dave,

    I was able to obtain a 2kCD for the install process. I was hoping to get the answer to the initial questions as well as getting help thru the process. Are you able to help me.........please.
    --
    Thanks So Much For the Help,
    Monique


    "Dave Patrick" wrote:

    > You must have the Windows 2000 install CD-Rom in order to start the repair
    > process.
    >
    > --
    > Regards,
    >
    > Dave Patrick ....Please no email replies - reply in newsgroup.
    > Microsoft Certified Professional
    > Microsoft MVP [Windows]
    > http://www.microsoft.com/protect
    >
    > "Monique" wrote:
    > | Compaq PC (1st problem). Win 2K (2nd problem). Lost OS disk.(strike 3)
    > |
    > | The OS starts, the Windows screen opens, then it goes to a jpg file, opens
    > the picture, then an error msg opens stating that "file missing in explorer,
    > please reinstall Windows." System locks at that point. Click on OK, but
    > error msg stays in place. Cant migrate anywhere except to reboot.
    > |
    > | I cant seem to locate the OS disk, but borrowed a recovery applications
    > disk and a driver disk from Dell owner. I dont think it will work if need
    > the Dell preloaded files on the HDD.
    > |
    > | I cant get it to do anything. Was able to go do Dos, but when clicked on
    > any .exe, received msg that "This system operates on Dos 8.0. This file
    > will not open in Dos." I am not as up-to-date in tech solutions as I need
    > to be, but I remember being able to access previous versions of Dos and get
    > the executable files to work.
    > |
    > | This has me baffled. Is there a means of getting the OS to reload itself
    > without having the OS CD. If I could get past a certain point to run SFC on
    > this system, maybe it would be ok. Not sure if 2k has SFC, but cant get a
    > full boot to find out.
    > |
    > | Trying to recover lots of personal data, but NEED to get the whole thing
    > back up and running. So......
    > |
    > | 2 questions....
    > | 1. How can I get past this point so I can try to fix the rest.
    > | 2. If I have to format the HDD, suggestions on reloading 98, 2k, or
    > XP, i.e., if I format C:, how do I reload a new OS. Is this something that
    > I would need to go to F10 and change drives to load data from CD, or any
    > other ways would be helpful. I try to stay away from doing anything I cant
    > handle, but with a little guidance, I can work my way thru the few steps.
    > |
    > | HELP, please. I dont really want to format the HDD. I can follow
    > directions if you can direct me to the best resolution......please.
    > | Thanks,
    > | Monique
    > |
    >
    >
    >
  5. Archived from groups: microsoft.public.win2000.setup (More info?)

    Can you post the exact text of the error message?

    --
    Regards,

    Dave Patrick ....Please no email replies - reply in newsgroup.
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    http://www.microsoft.com/protect

    "Monique" wrote:
    | Dave,
    |
    | I was able to locate a CD to perform the install.
    |
    | Now, that I have it, I was hoping to get a more definitive response to the
    questions I posed on the initial help request. Would you be able to answer
    them, please.
    |
    | --
    | Thanks So Much For the Help,
    | Monique
    |
    |
    | "Dave Patrick" wrote:
  6. Archived from groups: microsoft.public.win2000.setup (More info?)

    I did in the original msg. Please refer to it.
    --
    Thanks So Much For the Help,
    Monique


    "Dave Patrick" wrote:

    > Can you post the exact text of the error message?
    >
    > --
    > Regards,
    >
    > Dave Patrick ....Please no email replies - reply in newsgroup.
    > Microsoft Certified Professional
    > Microsoft MVP [Windows]
    > http://www.microsoft.com/protect
    >
    > "Monique" wrote:
    > | Dave,
    > |
    > | I was able to locate a CD to perform the install.
    > |
    > | Now, that I have it, I was hoping to get a more definitive response to the
    > questions I posed on the initial help request. Would you be able to answer
    > them, please.
    > |
    > | --
    > | Thanks So Much For the Help,
    > | Monique
    > |
    > |
    > | "Dave Patrick" wrote:
    >
    >
    >
  7. Archived from groups: microsoft.public.win2000.setup (More info?)

    If that's as close as it gets then no idea really. Give these a shot.

    How to Perform an In-Place Upgrade of Windows 2000
    http://support.microsoft.com/support/kb/articles/Q292/1/75.ASP

    What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
    http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306952

    --
    Regards,

    Dave Patrick ....Please no email replies - reply in newsgroup.
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    http://www.microsoft.com/protect

    "Monique" wrote:
    | I did in the original msg. Please refer to it.
    | --
    | Thanks So Much For the Help,
    | Monique
  8. Archived from groups: microsoft.public.win2000.setup (More info?)

    Reading this thread to date:

    If you really need to save a bunch of personal data, AND

    You have spare space on the hard drive (unused space in any or all
    partitions on that drive), AND

    You have or can get a 3rd party Partitioning Utility (like Powerquest's
    PartitionMagic", THEN

    With that utility, create the bootable floppy/ies version on some other
    machine, go to your machine and boot that version, and

    Decrease as much as possible the size of all current partitions,
    Move all current partitions as far as possible to one side in order to
    create a sufficiently large new system partition,
    and install W2k in that newly unallocated space.

    That new W2k will be able to see and manipulate the contents of the
    other partition(s).

    You can then blow away the old system files and whatever you don't want
    to keep on the old partition(s), and having done that (and reinstalled
    whatever you need to),

    Use that same bootable utility to resize and move the new and old
    partitions to your satisfaction.

    Monique wrote:
    > Compaq PC (1st problem). Win 2K (2nd problem). Lost OS disk.(strike 3)
    >
    > The OS starts, the Windows screen opens, then it goes to a jpg file, opens the picture, then an error msg opens stating that "file missing in explorer, please reinstall Windows." System locks at that point. Click on OK, but error msg stays in place. Cant migrate anywhere except to reboot.
    >
    > I cant seem to locate the OS disk, but borrowed a recovery applications disk and a driver disk from Dell owner. I dont think it will work if need the Dell preloaded files on the HDD.
    >
    > I cant get it to do anything. Was able to go do Dos, but when clicked on any .exe, received msg that "This system operates on Dos 8.0. This file will not open in Dos." I am not as up-to-date in tech solutions as I need to be, but I remember being able to access previous versions of Dos and get the executable files to work.
    >
    > This has me baffled. Is there a means of getting the OS to reload itself without having the OS CD. If I could get past a certain point to run SFC on this system, maybe it would be ok. Not sure if 2k has SFC, but cant get a full boot to find out.
    >
    > Trying to recover lots of personal data, but NEED to get the whole thing back up and running. So......
    >
    > 2 questions....
    > 1. How can I get past this point so I can try to fix the rest.
    > 2. If I have to format the HDD, suggestions on reloading 98, 2k, or XP, i.e., if I format C:, how do I reload a new OS. Is this something that I would need to go to F10 and change drives to load data from CD, or any other ways would be helpful. I try to stay away from doing anything I cant handle, but with a little guidance, I can work my way thru the few steps.
    >
    > HELP, please. I dont really want to format the HDD. I can follow directions if you can direct me to the best resolution......please.
    > Thanks,
    > Monique
    >
  9. Archived from groups: microsoft.public.win2000.setup (More info?)

    Well let's start with; how should I concatenate these two strings to come up
    with the exact text of the error message? Neither is complete and as an
    abridged version leads me nowhere.

    Subject line says "explorer error msg," then an error msg opens stating that
    "file missing in explorer, please reinstall Windows."

    --
    Regards,

    Dave Patrick ....Please no email replies - reply in newsgroup.
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    http://www.microsoft.com/protect

    "Monique" wrote:
    | Ok Dave,
    | Lets start from the beginning. My Subject line says "explorer error msg,"
    and my first paragraph says, <<The OS starts, the Windows screen opens, then
    it goes to a jpg file, opens the picture, then an error msg opens stating
    that "file missing in explorer, please reinstall Windows." System locks
    at that point. Click on OK, but error msg stays in place. Cant migrate
    anywhere except to reboot.>>
    |
    | Now, at that point the system freezes, and it doesnt complete the full
    boot process.
    | I cant migrate anywhere from there.
    |
    | I dont know what else to tell you, Dave. I started out explaining
    everything as I have it, including accurate details of the problem and error
    msgs. I dont know any other way to communicate what is happening, other
    than to provide the problem and the error msgs.
    |
    | I have provided a full description of what is happening. Maybe you might
    be able to redirect this to another person who can help me. WE cant seem to
    be getting any closer to the solution. I may be the problem, but after this
    many emails, we should be closer to what to do by now.
    |
    | I have been as honest and sincere as I can and fully described the entire
    issue from the very beginning email and dont know what else to tell you.
    How can we get closer to a solution..............please.
    |
    | --
    | Thanks So Much For the Help,
    | Monique
  10. Archived from groups: microsoft.public.win2000.setup (More info?)

    Well Dave, obviously we are getting nowhere. I say one thing, and you interpret something else. I appreciate your attempt on trying to help. Nonetheless, we have spent an entire weekend not getting anywhere...and I still have a computer that wont boot up due to an explorer error msg that says to reinstall Windows. But, I cant get it anywhere, to even get it to boot up properly. I thought that was quite definitive. My apologies for not giving you something more simple to understand.

    I guess I expected that a skilled Microsoft person could discern the problem because it may be a known problem, given the parameters causing the computer to not boot-up. My mistake. There are so many things that could cause these types of things, but I dont do this on a regular basis, so I ask for skilled assistance.

    Since we have passed this back and forth so many times, its obvious that I should try to obtain a resolution elsewhere. Theres no reason for this to turn into a verbal battle of the wits. I dont need the aggravation - - - I was just looking for a skilled person to help me - - - or direct me in a better direction to fix a problem.

    Sorry to have wasted your time.....and mine.

    In the past, I have utilized the TechNet Discussion Groups to obtain valuable information, and I praise the help that I have received in the past. However, this time has turned me totally against asking for help from this site again.

    Good luck in your future responses from people who have a genuine desire to ask for your help......and dont get it. No need to post a response, because I wont read it. I'm sure you think I'm just a jerk anyway.
    --
    Thanks So Much For the ....... Help,
    Monique


    "Dave Patrick" wrote:

    > Well let's start with; how should I concatenate these two strings to come up
    > with the exact text of the error message? Neither is complete and as an
    > abridged version leads me nowhere.
    >
    > Subject line says "explorer error msg," then an error msg opens stating that
    > "file missing in explorer, please reinstall Windows."
    >
    > --
    > Regards,
    >
    > Dave Patrick ....Please no email replies - reply in newsgroup.
    > Microsoft Certified Professional
    > Microsoft MVP [Windows]
    > http://www.microsoft.com/protect
    >
    > "Monique" wrote:
    > | Ok Dave,
    > | Lets start from the beginning. My Subject line says "explorer error msg,"
    > and my first paragraph says, <<The OS starts, the Windows screen opens, then
    > it goes to a jpg file, opens the picture, then an error msg opens stating
    > that "file missing in explorer, please reinstall Windows." System locks
    > at that point. Click on OK, but error msg stays in place. Cant migrate
    > anywhere except to reboot.>>
    > |
    > | Now, at that point the system freezes, and it doesnt complete the full
    > boot process.
    > | I cant migrate anywhere from there.
    > |
    > | I dont know what else to tell you, Dave. I started out explaining
    > everything as I have it, including accurate details of the problem and error
    > msgs. I dont know any other way to communicate what is happening, other
    > than to provide the problem and the error msgs.
    > |
    > | I have provided a full description of what is happening. Maybe you might
    > be able to redirect this to another person who can help me. WE cant seem to
    > be getting any closer to the solution. I may be the problem, but after this
    > many emails, we should be closer to what to do by now.
    > |
    > | I have been as honest and sincere as I can and fully described the entire
    > issue from the very beginning email and dont know what else to tell you.
    > How can we get closer to a solution..............please.
    > |
    > | --
    > | Thanks So Much For the Help,
    > | Monique
    >
    >
    >
  11. Archived from groups: microsoft.public.win2000.setup (More info?)

    No not true. I'm helpless to help you without the details you don't seem to
    want to provide.

    --
    Regards,

    Dave Patrick ....Please no email replies - reply in newsgroup.
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    http://www.microsoft.com/protect

    "Monique" wrote:
    | Well Dave, obviously we are getting nowhere. I say one thing, and you
    interpret something else. I appreciate your attempt on trying to help.
    Nonetheless, we have spent an entire weekend not getting anywhere...and I
    still have a computer that wont boot up due to an explorer error msg that
    says to reinstall Windows. But, I cant get it anywhere, to even get it to
    boot up properly. I thought that was quite definitive. My apologies for
    not giving you something more simple to understand.
    |
    | I guess I expected that a skilled Microsoft person could discern the
    problem because it may be a known problem, given the parameters causing the
    computer to not boot-up. My mistake. There are so many things that could
    cause these types of things, but I dont do this on a regular basis, so I ask
    for skilled assistance.
    |
    | Since we have passed this back and forth so many times, its obvious that I
    should try to obtain a resolution elsewhere. Theres no reason for this to
    turn into a verbal battle of the wits. I dont need the aggravation - - - I
    was just looking for a skilled person to help me - - - or direct me in a
    better direction to fix a problem.
    |
    | Sorry to have wasted your time.....and mine.
    |
    | In the past, I have utilized the TechNet Discussion Groups to obtain
    valuable information, and I praise the help that I have received in the
    past. However, this time has turned me totally against asking for help from
    this site again.
    |
    | Good luck in your future responses from people who have a genuine desire
    to ask for your help......and dont get it. No need to post a response,
    because I wont read it. I'm sure you think I'm just a jerk anyway.
    | --
    | Thanks So Much For the ....... Help,
    | Monique
    |
    |
    | "Dave Patrick" wrote:
    |
    | > Well let's start with; how should I concatenate these two strings to
    come up
    | > with the exact text of the error message? Neither is complete and as an
    | > abridged version leads me nowhere.
    | >
    | > Subject line says "explorer error msg," then an error msg opens stating
    that
    | > "file missing in explorer, please reinstall Windows."
    | >
    | > --
    | > Regards,
    | >
    | > Dave Patrick ....Please no email replies - reply in newsgroup.
    | > Microsoft Certified Professional
    | > Microsoft MVP [Windows]
    | > http://www.microsoft.com/protect
    | >
    | > "Monique" wrote:
    | > | Ok Dave,
    | > | Lets start from the beginning. My Subject line says "explorer error
    msg,"
    | > and my first paragraph says, <<The OS starts, the Windows screen opens,
    then
    | > it goes to a jpg file, opens the picture, then an error msg opens
    stating
    | > that "file missing in explorer, please reinstall Windows." System
    locks
    | > at that point. Click on OK, but error msg stays in place. Cant
    migrate
    | > anywhere except to reboot.>>
    | > |
    | > | Now, at that point the system freezes, and it doesnt complete the full
    | > boot process.
    | > | I cant migrate anywhere from there.
    | > |
    | > | I dont know what else to tell you, Dave. I started out explaining
    | > everything as I have it, including accurate details of the problem and
    error
    | > msgs. I dont know any other way to communicate what is happening, other
    | > than to provide the problem and the error msgs.
    | > |
    | > | I have provided a full description of what is happening. Maybe you
    might
    | > be able to redirect this to another person who can help me. WE cant
    seem to
    | > be getting any closer to the solution. I may be the problem, but after
    this
    | > many emails, we should be closer to what to do by now.
    | > |
    | > | I have been as honest and sincere as I can and fully described the
    entire
    | > issue from the very beginning email and dont know what else to tell you.
    | > How can we get closer to a solution..............please.
    | > |
    | > | --
    | > | Thanks So Much For the Help,
    | > | Monique
    | >
    | >
    | >
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