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HP USB sync driver errors during windows 7 upgrade

Last response: in Windows 7
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November 26, 2009 7:23:38 PM

I keep getting an error when I attempt to upgrade to windows 7. It says I have to upgrade my HP USB sync driver, that driver isn't even supported on Vista. I can't find it anywhere on my computer, and it won't continue the upgrade till it's fixed. Any suggestions?
a b \ Driver
a b $ Windows 7
November 27, 2009 5:55:37 AM

I take it that you have an HP device attached to the computer? If so, unhook the device(s) and then uninstall them. Then do the upgrade. See if that works. You can always re-install them when the upgrade has installed.
Anonymous
a b \ Driver
a b $ Windows 7
April 26, 2010 9:00:44 PM

I have the same problem. There are no HP devices connected to my computer, so nothing to unhook. Any other suggestions?
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