ASUS is Awesome!

Well, I wouldn't go so far as to say that my experiences with Asus have been awesome. In fact quite the opposite. This is strange to me. Every bit of hardware that I have dealt with from their company, with the exception of a 10 year old HP mobo, has had at least one "difficulty" that seems like it should not be there. For some things, it was overclocking options, others just plain failed, some have troubles with sensing things (HDD, ODD, etc.), customer support, the list goes on.

I really hate blackballing a company with such a good reputation as Asus from my personal preferences, but my experiences tell me to do so. What I want to know is any positive experiences you've had with your Asus products. Anything that you were pleasantly surprised about after you purchased the product, anything at all.


Please note: I'm not trying to start a flame war with this. I just want to see if the tarnish on Asus' reputation from my perspective is deserved.

I am curious on this subject as well. I'm looking to build a new system based on a core2 duo (probably e6400 and 2 gig ram) and have been trying to get a clearer idea on which asus mb to buy. been waffling between p5l-mx/p5b-vm/p5n-sli.

I'm just getting back into pc's after a long absence and have no idea on some stuff.

I have only purchased a few items from ASUS but all have been exceptional.

My old system used a ASUS P4C800-e Deluxe MOBO which at the time was the best available and it served me well for about 6 years. That system also had a GForce FX 5900 ultra made by ASUS which worked well for games all the way up to FarCry/KOTOR/Doom3. I sold this system in anticipation of building a new one and it still runs great and the person who bought it loves it.

As far as their service I only had to call them once due to the fact that I broke the CPU cooler mounting bracket while removing my socket 478 cooler. I called ASUS and they mailed me a new one free of charge, I didn't even have to pay shipping.

I am currently in the process of building a new system and ASUS is my first choice for components.

I have been very pleased with their products and service. I have an A8N-SLI Deluxe, and it has been a great board (except for a bad NB fan, but that was a $5 fix).

I did have one interesting problem with the board. I tried to upgrade my ram by adding two more sticks of ram (a total of four), but I didn't know that 4X DIMMs could not be run at 1T command rate. My computer crashed. No big deal though, all I had to do was turn it to 2T command rate, which I did. Problem was, this crash killed my SLI. Not my second card, the comp just didn't recognize it anymore. I sent Asus a email, they told me to send the board in. To my suprise, they sent the board back a week later fixed. I was expecting them to send it back saying no problem could be found. This issue still confuses me. The whole thing (except sending the board to Asus) was free. So in my experiances, if there is a problem with their product, they fix it without complaining.

Do you play a lot with the components ??? changing parts, trying others things, removing memory etc ...

I had a lot of Asus and a few Gigabytes mobo's since the Intel 8088, 286, 386, 485, even had a rare 586-133 mhz to the actual Pentium 4 and Amd based cpus from Cyrix, Ibm, Athlon, Barton etc...

I never had any bugs with thoses boards, i even had a Asus P2L97 who had gone (not to gently) 3 times in a trash and taken back to service, and to that day it's still working for a children like a charm, Boy this board is Reliable and tough.

Now I'm running with a p5wd2e-premium, a p4 650, 2 gigs of Corsair memory, an Ati X1800Gto, 1x 80gig Sata and 3x 250gig Sata2 drives, an Antec True power 550 Watts psu, and had no hardware glitches with it.

My Problems are with Microsoft products, who aren't rock solid as expected ...

Bye

A lot. In fact that's my job, and is what I do in my free time. I guess they're fine if you don't want to go crazy with them. Ditto about microsoft though...

@everyone
I guess I'm in the minority here. Maybe I've just had bad luck so far, but that must just be me.

Never had a problem...Oh sure I've had one not quite work right until I updated the bios. I'm even running one now with "experimental" bios in order to get a Powerleap CPU Upgrade to run. I've run ASUS MB's for years with little other problems including:

Currently running nearly 24/7:
Purchased in 2000 P3B - SLOT 1 with the Powerleap CPU Upgrade (running a P3 1.4MHz)
Purchased in 2004 P4P800 Deluxe -- With a P4 2.8MHz OC to 3.0(ish)
Purchased in 2006 A8N32-SLI Deluxe -- with a Opty 170 OC to 2.55GByte

Previously Owned:
P2B -- I used this to run my old Cel 300A to 450MHz. I actually miss that processor.

So I've owned and had no problems (except as noted above for the P3B) with 5 difference ASUS MB through the years. YMMV.

dunno yet, P5b Deluxe is still in the box until I can score some cash to finish second comp. I love the mobo layout though, and the quick connects are f'n awesome. really hoping it posts otherwise it's back to Gigabyte

This is one of the things that bothers me about them. The fact that their top of the line motherboard has lots of fixes that they have to make in the bios, months after they release it.

Don't get me wrong, I like it that they are fixing any problems they had, but the fact that they released it in such a manner! I mean, if one looks at the things they fixed for that board (link) one would see that there are some serious problems with the bios when they put it out.

But then again, we're not unused to seeing software come out of the chute half-baked. Who here uses Microsoft products? I rest that case...

Edit:
I wonder how they found problem #18 on that list of fixes? Musta been a pretty bad day for someone.

And I think I'm # 2 on that list...

I don't mind that hardware fails, sh!t happens. What I can't stand is the deafening silence from the mfg in re: said failure. Telling me that I screwed up, therefore they wouldn't honor their warranty, at least that would be a response, but to just ignore it is unacceptable.

My 2p

i have had similar expeirences with onkyo
that kind of $hit pisses me off too.

i have had trouble with msi but they have been good to me.

One of these days I may get to meet you face to face

And we'll have a good laugh!


ASUS track record for 4ryan6

A7N8X-X Socket 462 = Excellent

A7N8X-E Deluxe Socket 462 = Excellent

A8N32SLI-Deluxe Socket 939 1st m/b lasted 3mths suddenly died rma'd, through Newegg, replacement m/b lasted 3mths network died, rma'd through ASUS, took 3 weeks to get a response from ASUS, they have the sorriest customer service of any company I've ever dealt with.

The third M/B is repaired but packed in a box, I'm sick of messing with it, I'd give the thing away but I refuse to give someone a piece of crap.

ASUS has lost a customer.

Those of us that have had these problems with ASUS products do have something in common, we've joined the ASUS crap club, all of you that haven't had any problems with ASUS at all, congratulations!, but be careful how you brag about it, you may be next.

And sirheck%^$*&%^^# Have a nice day!

He** yeah! I love ASUS but I really can't see spending $400+ on a MOBO.
I recently have been in the market looking for parts and I can't believe the $200 premium on their enthusiast boards. With the Stryker Extreme they put pricing to a whole new level.

GTS or GTX?

At the computer store I manage we have been exclusively using ASUS boards for several years.

I don't know how to even RMA one because we haven't had to. Thats right, hundreds of machines and not a single bad board yet.

The only exception were a some socket 478 Intel chipset models that blew up because they had Prescott CPUs and USB 1.1 connectors from the front of the case plugged into a USB 2.0 header. But this is a known Intel S478 chipset issue. Seen this happen to many other brands of mobo as well. So it wasn't really ASUS's fault.

I've seen a few OEM HP Asus boards die though, and my friend's brother had a bad PCI-e slot on an A8N-SLI Premium.

All in all, damn good statistics we've had.

no the evga.

I agree that they are realizing their issues and fixing them but I was wondering if they had come out with a board revision which would have the new BIOS to prevent the hassle of a customer needing to upgrade their brand new board as soon as they get it.

If they had so many problems they should do a recall and flash the new BIOS, I think doing that would end a lot of the negativity they've faced.

That reminds me... The NB fans on the NF4 series mobos SUCK. I had to change it for a Zalman. Much better. Passive cooling rocks.

It's difficult not to notice when the fan is going out... You can HEAR it from 3 ft away.

So little yet SO noisy.

Fan or mobo?

I agree that they are realizing their issues and fixing them but I was wondering if they had come out with a board revision which would have the new BIOS to prevent the hassle of a customer needing to upgrade their brand new board as soon as they get it.

If they had so many problems they should do a recall and flash the new BIOS, I think doing that would end a lot of the negativity they've faced.

They do have a new revision which reviewers already noticed and found about. Unfortunately, as of today, nobody has them and retailers dont show the revision version so you dont know which version you will get.

I hope to see a new BIOS soon, Im ancious to see what this new BIOS will bring and fix.

you and 4ryan are making me nervous 8O

mine is still kickin though. its been a year or more.

Don't sweat it sirheck if its lasted this long it'll probably last until you retire it, none of my m/bs lasted past 3 months.

To be quite honest I think its just that particular ASUS m/b line thats buggy, every socket 462 I ever had was and still is operational today, so theres at least a little plug for ASUS.

Sailer and I have every right to be irritated with ASUS about this, we had to ship the m/bs to them each time they failed, insured, so the RMA process repeatedly, adds up with multiple failures.

But for you! I hope your board lasts until you are through with it, I wouldn't wish this misfortune on anyone.

Just picked up a Z Merc USB Gaming Keyboard, and so far its sweet, I am really impressed with it, its taking some getting used to, but for FPS games its going to rock.

my brother (everett) just got a 42inch plasma lg tv

we are griiling (cookin on the barbie) for our aussie freinds.
and playing with the new tv

A 42inch plasma, AWESOME !!! Party down !!!