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ASUS is Awesome!

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What kind of experiences have you had with ASUS

Total: 89 votes (3 blank votes)

  • Good experiences
  • 74 %
  • Indifferent/haven''t dealt with them
  • 11 %
  • Poor experiences
  • 17 %
March 2, 2007 4:00:52 PM

Well, I wouldn't go so far as to say that my experiences with Asus have been awesome. In fact quite the opposite. This is strange to me. Every bit of hardware that I have dealt with from their company, with the exception of a 10 year old HP mobo, has had at least one "difficulty" that seems like it should not be there. For some things, it was overclocking options, others just plain failed, some have troubles with sensing things (HDD, ODD, etc.), customer support, the list goes on.

I really hate blackballing a company with such a good reputation as Asus from my personal preferences, but my experiences tell me to do so. What I want to know is any positive experiences you've had with your Asus products. Anything that you were pleasantly surprised about after you purchased the product, anything at all.


Please note: I'm not trying to start a flame war with this. I just want to see if the tarnish on Asus' reputation from my perspective is deserved.

More about : asus awesome

March 2, 2007 4:18:45 PM

I am curious on this subject as well. I'm looking to build a new system based on a core2 duo (probably e6400 and 2 gig ram) and have been trying to get a clearer idea on which asus mb to buy. been waffling between p5l-mx/p5b-vm/p5n-sli.

I'm just getting back into pc's after a long absence and have no idea on some stuff.
March 2, 2007 4:34:04 PM

So far so good. My A8N-SLI is great. Best mobo I've ever had. :D 
Related resources
March 2, 2007 4:47:02 PM

I have only purchased a few items from ASUS but all have been exceptional.

My old system used a ASUS P4C800-e Deluxe MOBO which at the time was the best available and it served me well for about 6 years. That system also had a GForce FX 5900 ultra made by ASUS which worked well for games all the way up to FarCry/KOTOR/Doom3. I sold this system in anticipation of building a new one and it still runs great and the person who bought it loves it.

As far as their service I only had to call them once due to the fact that I broke the CPU cooler mounting bracket while removing my socket 478 cooler. I called ASUS and they mailed me a new one free of charge, I didn't even have to pay shipping.

I am currently in the process of building a new system and ASUS is my first choice for components.
March 2, 2007 4:58:05 PM

owned ASUS a8V-Deluxe (939, AGP )
ASUS a8N-E ( 939 PCI-E )
ASUS (dont know the model, but nforce chipset for intel core2duo)

noone of them have failed me yet
my a8v lasted quite a bit :>
a b V Motherboard
a b K Overclocking
March 2, 2007 5:11:34 PM

I have been very pleased with their products and service. I have an A8N-SLI Deluxe, and it has been a great board (except for a bad NB fan, but that was a $5 fix).

I did have one interesting problem with the board. I tried to upgrade my ram by adding two more sticks of ram (a total of four), but I didn't know that 4X DIMMs could not be run at 1T command rate. My computer crashed. No big deal though, all I had to do was turn it to 2T command rate, which I did. Problem was, this crash killed my SLI. Not my second card, the comp just didn't recognize it anymore. I sent Asus a email, they told me to send the board in. To my suprise, they sent the board back a week later fixed. I was expecting them to send it back saying no problem could be found. This issue still confuses me. The whole thing (except sending the board to Asus) was free. So in my experiances, if there is a problem with their product, they fix it without complaining.
March 2, 2007 5:15:17 PM

Asus and Gigabyte are pretty much one company now, although they still pumping out their own brand of hardware. I've hard mixed feelings about Asus, although I've never used their customer service support, neither had I used any other. My first MB ever from Asus for the AMD Thunderbird CPU 1.0GHz, don't remember what it was called. It wasn't the best experience since it always crashed on me.

Recently I purchased the P5W DH Deluxe and it's been really smooth, even overclocking was a breeze. Had my E6600 running at 3.6GHz @ 400Mhz Bus Speed (1600Mhz Quad Pump FSB). Everything else that came with the MB is a gimmick (The DH Remote and MP3in are not really that practical or useful) Actually if you use a Dual Slot Video Card such as a 8800GTX, you block the MP3In connection. The DH Remote is pretty much useless unless you want to turn on and off the PC using the remote. The EZ Raid feature is not bad, but it's a PITA if you just want to use the extra SATA ports for normal use instead of RAID.

Ive only had it for a week, so there's still some uncertainty.

If you're looking at an overclockable motherboard, Asus is one of the best in the market. And because of the Asus "brand" they tend to be higher in price.
March 2, 2007 6:17:36 PM

Do you play a lot with the components ??? changing parts, trying others things, removing memory etc ...

I had a lot of Asus and a few Gigabytes mobo's since the Intel 8088, 286, 386, 485, even had a rare 586-133 mhz to the actual Pentium 4 and Amd based cpus from Cyrix, Ibm, Athlon, Barton etc...

I never had any bugs with thoses boards, i even had a Asus P2L97 who had gone (not to gently) 3 times in a trash and taken back to service, and to that day it's still working for a children like a charm, Boy this board is Reliable and tough.

Now I'm running with a p5wd2e-premium, a p4 650, 2 gigs of Corsair memory, an Ati X1800Gto, 1x 80gig Sata and 3x 250gig Sata2 drives, an Antec True power 550 Watts psu, and had no hardware glitches with it.

My Problems are with Microsoft products, who aren't rock solid as expected ...

Bye
March 2, 2007 6:37:10 PM

I've owned 3 p4p800 se motherboards, I've had no problems at all with them. When my old PSU blew it fried my motherboard as well, ASUS replaced the board with a brand new one. The board had no visible damage, it just wouldn't boot anymore. They didn't even ask for proof of purchase or if it was still in warranty (it was), all I paid for was shipping :lol: 

All in all, I've had a very good experience with ASUS.
March 2, 2007 6:45:09 PM

Quote:
Do you play a lot with the components ??? changing parts, trying others things, removing memory etc ...



A lot. In fact that's my job, and is what I do in my free time. I guess they're fine if you don't want to go crazy with them. Ditto about microsoft though...

@everyone
I guess I'm in the minority here. Maybe I've just had bad luck so far, but that must just be me.
March 2, 2007 7:48:53 PM

My woes with ASUS started with an a8n-sli deluxe. DOA, but my local vendor replaced it. Then after about 4 months, the NB fan failed. It had been making noise for a week or two, I cleaned it up and it was quiet. Too quiet as it turned out... It totally stopped, the NB chipset fried.... After a few emails went unanswered, I replaced it with an a8n32-sli deluxe. I'm not sure what happened, but after three months it failed rather catastrophically. Probably a mosfet failed and shorted to gnd, but it took out the CPU and the PSU with it. I was in the middle of an urgent bit of a project at work, and needed a working PC, so got a new CPU, PSU and a DFI Lanparty, replaced the lot and have been happy ever since.

BTW, ASUS didn't want to know about the last failure. Wouldn't even respond. I wish they had a local office I could whinge to...
March 2, 2007 10:25:36 PM

Never had a problem...Oh sure I've had one not quite work right until I updated the bios. I'm even running one now with "experimental" bios in order to get a Powerleap CPU Upgrade to run. I've run ASUS MB's for years with little other problems including:

Currently running nearly 24/7:
Purchased in 2000 P3B - SLOT 1 with the Powerleap CPU Upgrade (running a P3 1.4MHz)
Purchased in 2004 P4P800 Deluxe -- With a P4 2.8MHz OC to 3.0(ish)
Purchased in 2006 A8N32-SLI Deluxe -- with a Opty 170 OC to 2.55GByte

Previously Owned:
P2B -- I used this to run my old Cel 300A to 450MHz. I actually miss that processor. :) 

So I've owned and had no problems (except as noted above for the P3B) with 5 difference ASUS MB through the years. YMMV.
March 2, 2007 11:15:39 PM

Asus ranks high in warranty service with me. Their mobos and graphic cards are only so-so. I favor Gigabyte over Asus in mobos and graphic cards.
March 3, 2007 1:17:29 AM

dunno yet, P5b Deluxe is still in the box until I can score some cash to finish second comp. I love the mobo layout though, and the quick connects are f'n awesome. really hoping it posts otherwise it's back to Gigabyte
March 3, 2007 1:51:37 AM

Havent deal with them yet, thats why my vote.
I have an Striker Extreme which I love that ASUS is working on by releasing many BIOS which fixes a lot of things.

Once I test their customer support, Ill see if this is the company everybody should be buy stuff from. As for now, the only thing I hate about them is the prices they put to their enthusiasts motherboards.
March 3, 2007 2:04:09 AM

Quote:
I have an Striker Extreme which I love that ASUS is working on by releasing many BIOS which fixes a lot of things.


This is one of the things that bothers me about them. The fact that their top of the line motherboard has lots of fixes that they have to make in the bios, months after they release it.

Don't get me wrong, I like it that they are fixing any problems they had, but the fact that they released it in such a manner! I mean, if one looks at the things they fixed for that board (link) one would see that there are some serious problems with the bios when they put it out.

But then again, we're not unused to seeing software come out of the chute half-baked. Who here uses Microsoft products? I rest that case...

Edit:
I wonder how they found problem #18 on that list of fixes? Musta been a pretty bad day for someone.
March 3, 2007 2:58:40 AM

4ryan6 is asus,s #1 fan :lol: 

#sirheck runs#
March 3, 2007 3:07:37 AM

And I think I'm # 2 on that list...

I don't mind that hardware fails, sh!t happens. What I can't stand is the deafening silence from the mfg in re: said failure. Telling me that I screwed up, therefore they wouldn't honor their warranty, at least that would be a response, but to just ignore it is unacceptable.

My 2p
March 3, 2007 3:09:26 AM

All I have ever owned was ASUS.
March 3, 2007 3:20:38 AM

Quote:
What I can't stand is the deafening silence from the mfg in re: said failure. Telling me that I screwed up, therefore they wouldn't honor their warranty, at least that would be a response, but to just ignore it is unacceptable.


i have had similar expeirences with onkyo :evil: 
that kind of $hit pisses me off too.

i have had trouble with msi but they have been good to me.
March 3, 2007 3:27:59 AM

Quote:
I have an Striker Extreme which I love that ASUS is working on by releasing many BIOS which fixes a lot of things.


This is one of the things that bothers me about them. The fact that their top of the line motherboard has lots of fixes that they have to make in the bios, months after they release it.

Don't get me wrong, I like it that they are fixing any problems they had, but the fact that they released it in such a manner! I mean, if one looks at the things they fixed for that board (link) one would see that there are some serious problems with the bios when they put it out.

But then again, we're not unused to seeing software come out of the chute half-baked. Who here uses Microsoft products? I rest that case...

Edit:
I wonder how they found problem #18 on that list of fixes? Musta been a pretty bad day for someone.

agree that is one of the most annoying problems of Asus, they never release a fully working bios in the first 6 months..
my asus a8n-E still has the problem of disabled floppy in bios = instant hangup when overclocking..
a b V Motherboard
a c 224 K Overclocking
March 3, 2007 4:12:53 AM

Quote:
4ryan6 is asus,s #1 fan :lol: 

#sirheck runs#



One of these days I may get to meet you face to face :evil: 

And we'll have a good laugh! :lol: 


ASUS track record for 4ryan6

A7N8X-X Socket 462 = Excellent

A7N8X-E Deluxe Socket 462 = Excellent

A8N32SLI-Deluxe Socket 939 1st m/b lasted 3mths suddenly died rma'd, through Newegg, replacement m/b lasted 3mths network died, rma'd through ASUS, took 3 weeks to get a response from ASUS, they have the sorriest customer service of any company I've ever dealt with.

The third M/B is repaired but packed in a box, I'm sick of messing with it, I'd give the thing away but I refuse to give someone a piece of crap.

ASUS has lost a customer.

Those of us that have had these problems with ASUS products do have something in common, we've joined the ASUS crap club, all of you that haven't had any problems with ASUS at all, congratulations!, but be careful how you brag about it, you may be next.

And sirheck%^$*&%^^# Have a nice day! :p 
March 3, 2007 4:20:06 AM

Quote:
One of these days I may get to meet you face to face


i bet i can run faster than you :lol: 

hey hows it going.
i ordered an 8800nv card today :lol: 
though my asus mobo will probably decide to quit when
i try to install it 8O .

the other night my sword(a nice one btw) slid down the wall behind the computer desk 8O

And took out the interconnect cables to the speakers vidcard power cord and all that. it even tried to pull my speakers off the back or the comp-
desk 8O 8O .

everything still seems to work.
must be that good ole asus mobo. :wink:
March 3, 2007 4:30:17 AM

Quote:
the only thing I hate about them is the prices they put to their enthusiasts motherboards.


He** yeah! I love ASUS but I really can't see spending $400+ on a MOBO.
I recently have been in the market looking for parts and I can't believe the $200 premium on their enthusiast boards. With the Stryker Extreme they put pricing to a whole new level.
March 3, 2007 4:46:39 AM

I have not had problems with my motherboards
a7v600 socket 462 still going
a7n8x deluxe socket 462 still working
a8n5x socket 939 still working
m2n-e socket am2 still working

The issue that I have with ASUS is the bios. I have only had two motherboards that I have owned ever die. One being a Intel dg101 and the other is a MSI kt4v. Don't get me wrong they can all have problems I have only had minor problems that I can fix with my ASUS boards. I will stay with ASUS for my AMD builds and Intel for Intel cpus. I will only change if something that makes so mad to change.
a b V Motherboard
a c 224 K Overclocking
March 3, 2007 4:56:37 AM

GTS or GTX?
March 3, 2007 4:59:20 AM

the 640mb gts.
my 68gt has worked great until i recently went from 10x7 to 16x10.
it now lags in oblivion and fsx.
March 3, 2007 5:06:59 AM

At the computer store I manage we have been exclusively using ASUS boards for several years.

I don't know how to even RMA one because we haven't had to. Thats right, hundreds of machines and not a single bad board yet.

The only exception were a some socket 478 Intel chipset models that blew up because they had Prescott CPUs and USB 1.1 connectors from the front of the case plugged into a USB 2.0 header. But this is a known Intel S478 chipset issue. Seen this happen to many other brands of mobo as well. So it wasn't really ASUS's fault.

I've seen a few OEM HP Asus boards die though, and my friend's brother had a bad PCI-e slot on an A8N-SLI Premium.

All in all, damn good statistics we've had.
a b V Motherboard
a c 224 K Overclocking
March 3, 2007 5:09:48 AM

Excellent! I hope its not the ASUS one. :lol: 
March 3, 2007 5:14:44 AM

no the evga. :) 
March 3, 2007 11:31:30 AM

Quote:
the only thing I hate about them is the prices they put to their enthusiasts motherboards.


He** yeah! I love ASUS but I really can't see spending $400+ on a MOBO.
I recently have been in the market looking for parts and I can't believe the $200 premium on their enthusiast boards. With the Stryker Extreme they put pricing to a whole new level.

Yes, but I didnt upgrade my PC in the last 3 years so it was time for a good upgrade. I also like the upgradibility on the board.

As long as they release BIOS to fix problems as soon as they find them, Im happy wih it cuz at least i know that ASUS is working on one of their top products. And yes, fix #18 was really weird when I first saw it but still, if that made a user happy, I think thats when they got a new ASUS fan.

BTW, people with prolems on the ASUS forums, IS NORMAL. You will always see people having problems with their boards in the company forums so thats not new. But I also have to mention that the striker HAD many issues at the beggining which is annoying to know.
March 3, 2007 2:12:06 PM

Quote:
striker HAD many issues at the beggining


I agree that they are realizing their issues and fixing them but I was wondering if they had come out with a board revision which would have the new BIOS to prevent the hassle of a customer needing to upgrade their brand new board as soon as they get it.

If they had so many problems they should do a recall and flash the new BIOS, I think doing that would end a lot of the negativity they've faced.
March 3, 2007 2:56:37 PM

Ive done quite a few builds with ASUS boards between 2000 and 2005 and I did not have trouble with any of them. A P3 I built back in 01 is still in use at a business right now.
March 3, 2007 3:11:34 PM

Quote:
I have been very pleased with their products and service. I have an A8N-SLI Deluxe, and it has been a great board (except for a bad NB fan, but that was a $5 fix).


That reminds me... The NB fans on the NF4 series mobos SUCK. I had to change it for a Zalman. Much better. Passive cooling rocks. :D 
March 3, 2007 3:13:14 PM

Quote:
That reminds me... The NB fans on the NF4 series mobos SUCK.


they dont suck, they just have a tendancy to go out with little
or no warning :lol: 
March 3, 2007 3:19:26 PM

It's difficult not to notice when the fan is going out... You can HEAR it from 3 ft away.

So little yet SO noisy. :evil: 
March 3, 2007 3:23:47 PM

yeah the last one (msi mobo) started making noise on me.
it was on a 4 year old mobo.

msi sent me a new one free of charge :D  . i thought that was pretty cool
of them.
March 3, 2007 3:41:03 PM

Quote:
msi sent me a new one free of charge :D 


Fan or mobo? :p 
March 3, 2007 3:47:45 PM

actually a fan for the old one, k8n neo4.
and i had a semi d.o.a. k8n neo4 sli mobo. (it worked and everything)
as long as you didnt turn it off. it would restart, game, and oc fine
just dont turn it off.

anyway the sent me a new replacement that works fine but it wont
recognize an x2cpu. it would work but show only one core.
March 3, 2007 3:50:27 PM

Quote:
striker HAD many issues at the beggining


I agree that they are realizing their issues and fixing them but I was wondering if they had come out with a board revision which would have the new BIOS to prevent the hassle of a customer needing to upgrade their brand new board as soon as they get it.

If they had so many problems they should do a recall and flash the new BIOS, I think doing that would end a lot of the negativity they've faced.

They do have a new revision which reviewers already noticed and found about. Unfortunately, as of today, nobody has them and retailers dont show the revision version so you dont know which version you will get.

I hope to see a new BIOS soon, Im ancious to see what this new BIOS will bring and fix.
March 3, 2007 5:41:47 PM

I voted in the positive with some trepidation. Through the past years, I had nothing but good luck with ASUS boards.

Last year I bought a A8N32-SLI Deluxe with my latest computer. Two weeks later, it quit. RMA'ed the board with little hastle. The second board lasted about 7 months. RMA's the the board again, and bought a third board because I needed to use the computer now, not in two weeks. Another board failure and RMA. Now I have two of the boards, one in my gaming computer and one for a business computer which is not overclocked or stressed out.

Similar to 4Ryan6, I've got less then good things to say about the board quality during the past year. I'm planning on using a DFI board for my next build. The best thing I can say about ASUS at present is that the company has put up no unreasonable hastles in the RMAs and the techs I have talked to have been nice about it. One of them even seemed embarassed about the problems with this board. Still, enough is enough and unless and until I hear something good being done with their quality control, my intentions are toward DFI.
March 3, 2007 6:51:47 PM

Quote:
Last year I bought a A8N32-SLI Deluxe with my latest computer. Two weeks later, it quit. RMA'ed the board with little hastle. The second board lasted about 7 months. RMA's the the board again, and bought a third board because I needed to use the computer now, not in two weeks. Another board failure and RMA. Now I have two of the boards, one in my gaming computer and one for a business computer which is not overclocked or stressed out.


you and 4ryan are making me nervous 8O

mine is still kickin though. its been a year or more.
March 3, 2007 7:14:51 PM

Quote:
Last year I bought a A8N32-SLI Deluxe with my latest computer. Two weeks later, it quit. RMA'ed the board with little hastle. The second board lasted about 7 months. RMA's the the board again, and bought a third board because I needed to use the computer now, not in two weeks. Another board failure and RMA. Now I have two of the boards, one in my gaming computer and one for a business computer which is not overclocked or stressed out.


you and 4ryan are making me nervous 8O

mine is still kickin though. its been a year or more.

If yours has lasted over a year, maybe you got the good one. Even if 9 out of 10 fail, it means someone got the one which didn't.
a b V Motherboard
a c 224 K Overclocking
March 4, 2007 12:53:14 AM

Don't sweat it sirheck if its lasted this long it'll probably last until you retire it, none of my m/bs lasted past 3 months.

To be quite honest I think its just that particular ASUS m/b line thats buggy, every socket 462 I ever had was and still is operational today, so theres at least a little plug for ASUS.

Sailer and I have every right to be irritated with ASUS about this, we had to ship the m/bs to them each time they failed, insured, so the RMA process repeatedly, adds up with multiple failures.

But for you! I hope your board lasts until you are through with it, I wouldn't wish this misfortune on anyone. :wink:

Just picked up a Z Merc USB Gaming Keyboard, and so far its sweet, I am really impressed with it, its taking some getting used to, but for FPS games its going to rock.
a b V Motherboard
a c 224 K Overclocking
March 4, 2007 1:04:11 AM

Hey Sailer, Hows it going?

This thread tricked me, from its title I just came here mainly to observe this time, I've bashed ASUS enough in the past that everytime someone mentions ASUS now, sirheck has his fun throwing me in the fire. ROFL :lol: 

He's probably going to get around to you too! :p 
March 4, 2007 1:08:24 AM

my brother (everett) just got a 42inch plasma lg tv :D 

we are griiling (cookin on the barbie) for our aussie freinds.
and playing with the new tv :lol: 
March 4, 2007 1:39:52 AM

Quote:
I just want to see if the tarnish on Asus' reputation from my perspective is deserved.


I've had two and both have been very good. The most recent is a A8N32 and although I had trouble getting it set up initially, it turned out to not be the mobo's fault - I had a bad Lite-On optical drive that couldn't read the XP disc. I'm running a 4400+ and it's been a stable workhorse for a year now. Knock on wood.
a b V Motherboard
a c 224 K Overclocking
March 4, 2007 2:31:43 AM

A 42inch plasma, AWESOME !!! Party down !!! :D 
March 4, 2007 2:54:07 AM

Quote:
Hey Sailer, Hows it going?

This thread tricked me, from its title I just came here mainly to observe this time, I've bashed ASUS enough in the past that everytime someone mentions ASUS now, sirheck has his fun throwing me in the fire. ROFL :lol: 

He's probably going to get around to you too! :p 


Except for a a couple things, life is fine. I did have a video card go out, so its off to Sapphire for warrenty repair or replacement. Glad to have spares sitting around. Right now, I'm hoping that this last revision of the A8N32 SLI board works and the BIOS doesn't do anything screwy. I'll know more in a couple months or three.
a b V Motherboard
a c 224 K Overclocking
March 4, 2007 2:00:52 PM

My last revision is supposedly repaired and packed away in a box, other than taking apart a running machine to test it, I have no way of knowing if its actually repaired.

I did have two Asetek Waterchill pumps quit on me, they're track record is about like ASUS, but I received a certain amount of satisfaction yesterday when I took a sledgehammer to both of them, effectively ending my water cooling days.

Price = Approx $200.00 US
Satisfaction = Priceless :lol: 

I'm not joking about destroying the pumps, I had enough of messing with them, RMAing them, I'd spent all I was going to on them, so now they're history.

Life goes on! :wink:
!