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Win2k fresh install hangs on "installing new devices"

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Last response: in Windows 2000/NT
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August 29, 2004 11:08:17 AM

Archived from groups: microsoft.public.win2000.setup (More info?)

Hi there:

I have a brand-new hard drive on my HP zt1150 Pavillion
notebook and I'm trying to do a fresh install. I formatted
the hard drive to one partition of 38 GB with NTFS and the
installation consistently hangs when it boots into Windows
and tries to "install new devices", around 60% through the
process. The cursor freezes and the installation doesn't
continue (I waited overnight jsut to make sure).

It's a generic laptop, nothing special installed, I reset
the BIOS configuration to defaults. I tried rebooting in
safe mode, but then it crashes with some error message.

This is the original Windows disk, without any service
pack.

Any pointers on what to try would be greatly appreciated.

Thanks! JB
Anonymous
September 2, 2004 6:58:50 AM

Archived from groups: microsoft.public.win2000.setup (More info?)

I went to www.microsoft.com/hcl and clicked the 2000 link and did a search
on "HP zt1150 Pavillion" and then check individual models of HP pavillion
to see if it was on the compatibility list and unfortunantly I could not
find it. To me this indicates the HP zt1150 Pavillion hardware was not
tested with 2k and therefore may not work properly.

Elijah Landreth [MSFT]
Microsoft Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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