Internet Download Trouble

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

I have trouble downloading files or programs from the internet. I use
internet explorer 6.0. I tried to download a google toolbar and a shareware
game. Both times, I got a blank page with an icon in the upper left hand
corner. Its the icon that indicates there is a picture on the web page that
did not load.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

"katidid_05" <katidid_05@discussions.microsoft.com> wrote in message
news:460FA7E7-7B6C-423B-AE56-72ECF2C6C693@microsoft.com
> I have trouble downloading files or programs from the internet. I use
> internet explorer 6.0. I tried to download a google toolbar and a
> shareware
> game. Both times, I got a blank page with an icon in the upper left hand
> corner. Its the icon that indicates there is a picture on the web page
> that
> did not load.

Here's the fix, courtesy of Alan Edwards, MVP:

If it is only .exe files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
http://support.microsoft.com/?kbid=303401

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.exe

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

--
Frank Saunders, MS-MVP, IE/OE
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