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Getting Kmode Exception errors

Last response: in Windows 2000/NT
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Anonymous
October 5, 2004 10:44:34 PM

Archived from groups: microsoft.public.win2000.setup (More info?)

Help system crash with Kmode_Exception_Not_Handled
0x0000001e(0xc0000005)), 0xf7163ab0,0x00000000, 0x00000000

Does anyone know what this means, This is the only error
info and no file or driver are named.

System: Dell725N NAS

More about : kmode exception errors

Anonymous
October 5, 2004 10:55:35 PM

Archived from groups: microsoft.public.win2000.setup (More info?)

>-----Original Message-----
>Help system crash with Kmode_Exception_Not_Handled
>0x0000001e(0xc0000005)), 0xf7163ab0,0x00000000,
0x00000000
>
>Does anyone know what this means, This is the only error
>info and no file or driver are named.
>
>System: Dell725N NAS
>
>.
>I get this error on normal W2K Server bootup. I can
bootup in safe mode with network support. without problem
and can see NAS drives
Anonymous
October 7, 2004 2:11:05 AM

Archived from groups: microsoft.public.win2000.setup (More info?)

From what you've mentioned, it appears to be a 3rd party app causing the
issue.
Any software/hardware changes made prior to the issue?
You could try the following tshooting steps:
1) copy msconfig.exe from XP client (C:\WINDOWS\PCHealth\HelpCtr\Binaries)
to the 2000 server.
2) From the 2000 server, go to start, run, type "msconfig" (w/o the quotes)
or just double-click on the file.
3) Under services tab, select hide all MS services. Click Disable All.
4) Go to startup tab, Click Disable All.
5) Boot to normal mode. (you should be able to).
6) go back to msconfig and re-enable half of the services (the ones you
don't think is causing the issue).
7) Boot to normal mode, and so on....until you isolate what app/service is
causing the bugcheck.

***
Terrence Tan [MSFT]
Microsoft Enterprise Platforms Support

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<>-----Original Message-----
<>Help system crash with Kmode_Exception_Not_Handled
<>0x0000001e(0xc0000005)), 0xf7163ab0,0x00000000,
<0x00000000
<>
<>Does anyone know what this means, This is the only error
<>info and no file or driver are named.
<>
<>System: Dell725N NAS
<>
<>.
<>I get this error on normal W2K Server bootup. I can
<bootup in safe mode with network support. without problem
<and can see NAS drives
<
!