am a newbie to having to deal with hardware/software problems.
Now I just bought a computer from Best Buy, got Geek Squad & am very disappointed with them. They have had me haul my desktop back 3 times in my first 6 days, and wanted to do it some more. ALL these time *completely* unnecessarily. needed DVI cable instead of VGA could've done that WITHOUT constantly having me haul desktop in!!! But that was their first answer to ANYTHING--bring in desktop & monitor.
Anyway, is there a hardware &/or software support service that anyone out there would recommend.
I have read that Geek Squad are incompetent & they are trained to sell you more stuff instead of fixing the problem.
I have an Asus. Supposedly reliable. How likely is it that I would need hardware support in the next 2 years?
$169 covers 2 years hardware & 1 year software support. Is it worth it?
Is there some other software or hardware support plan you would recommend?
Now I just bought a computer from Best Buy, got Geek Squad & am very disappointed with them. They have had me haul my desktop back 3 times in my first 6 days, and wanted to do it some more. ALL these time *completely* unnecessarily. needed DVI cable instead of VGA could've done that WITHOUT constantly having me haul desktop in!!! But that was their first answer to ANYTHING--bring in desktop & monitor.
Anyway, is there a hardware &/or software support service that anyone out there would recommend.
I have read that Geek Squad are incompetent & they are trained to sell you more stuff instead of fixing the problem.
I have an Asus. Supposedly reliable. How likely is it that I would need hardware support in the next 2 years?
$169 covers 2 years hardware & 1 year software support. Is it worth it?
Is there some other software or hardware support plan you would recommend?