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Shut down

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  • Shutdown
  • Windows 7
Last response: in Windows 7
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July 18, 2011 1:57:06 PM

my system suddenly shuts down while playing so please help me to solve this problem sir

More about : shut

a c 233 $ Windows 7
July 18, 2011 2:28:48 PM

It could be your PSU going bad or isn't powerful eneough, or your CPU or GPU is overheating. Download HWMonitor and check your voltages and your temps. You can also try speedfan. I can't remember if hwmonitor has logging, but speedfan does. Just start the logging and start playing a game. Check the logs to see what the max CPU sand GPU temps are.

Please list your sytstem specs.
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July 18, 2011 4:15:57 PM

Hawkeye22 said:
It could be your PSU going bad or isn't powerful eneough, or your CPU or GPU is overheating. Download HWMonitor and check your voltages and your temps. You can also try speedfan. I can't remember if hwmonitor has logging, but speedfan does. Just start the logging and start playing a game. Check the logs to see what the max CPU sand GPU temps are.

Please list your sytstem specs.

sir i have bought the system 1 week back i have already complained the dealer.he said there is no problem,but still it is shutdown so please say me answer
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a c 233 $ Windows 7
July 18, 2011 4:46:38 PM

...and you believe the dealer who has taken your money a week ago but will provide you with no assistance.

If you aren't willing to try the steps I suggested above, then I can't help you. I'm not some kind of computer genie who can magically guess the problem. You need to provide some assistance in determining the problem.
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July 19, 2011 1:38:35 PM

my ram is 4 gb and ia am using windows 7
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July 19, 2011 1:40:14 PM

hard disk 500gb
processor core 2 duo
mother board 55pj
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a c 233 $ Windows 7
July 19, 2011 1:47:25 PM

What are your CPU and GPU temperatures while gaming?
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July 19, 2011 2:54:56 PM

i am sorry to ask you sir. please help me how to know the cpu and gpu temperature
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a c 233 $ Windows 7
July 19, 2011 5:13:17 PM

Hawkeye22 said:
It could be your PSU going bad or isn't powerful eneough, or your CPU or GPU is overheating. Download HWMonitor and check your voltages and your temps. You can also try speedfan. I can't remember if hwmonitor has logging, but speedfan does. Just start the logging and start playing a game. Check the logs to see what the max CPU sand GPU temps are.

Please list your sytstem specs.


It was listed in my first post.
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July 20, 2011 1:21:49 PM

i have observed these details i am giving u a details came in hw monitorPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version 1.1.7.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model G41T-M7 (0x000001B1 - 0x004F63D7)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor ITE
LPCIO Model IT8718
LPCIO Vendor ID 0x90
LPCIO Chip ID 0x8718
LPCIO Revision ID 0x4
Config Mode I/O address 0x2E
Config Mode LDN 0x4
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 00 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00
10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
20 87 18 04 00 00 61 33 00 00 00 20 00 1F 00 00 00
30 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 0A 10 0A 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 02 00 00 04 04 00 00 00 00 00 00 00 00 00 00
Register space LPC, base address = 0x0A10


Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor ITE IT87
Voltage 0 1.12 Volts [0x46] (CPU VCORE)
Voltage 1 1.55 Volts [0x61] (VIN1)
Voltage 2 2.16 Volts [0x87] (+3.3V)
Voltage 3 5.03 Volts [0xBB] (+5V)
Voltage 4 8.64 Volts [0x87] (+12V)
Voltage 7 5.00 Volts [0xBA] (+5V VCCH)
Voltage 8 3.26 Volts [0xCC] (VBAT)
Temperature 0 46°C (114°F) [0x2E] (TMPIN0)
Fan 0 1386 RPM [0x1E7] (FANIN0)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 50 pc [0x40] (FANPWM1)
Fan PWM 2 50 pc [0x40] (FANPWM2)
Register space LPC, base address = 0x0A10

00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 13 10 FF 00 FF FF 06 00 00 80 68 C9 07 E7 FF FF
10 FF FF FF 71 D7 82 40 40 01 FF FF FF FF FF FF FF
20 46 61 87 BB 87 05 07 BA CC 2E 80 D4 80 F8 3B 3B
30 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
40 50 7F FF FF FF FF 5F 74 2D 40 9C 22 FF FF FF FF
50 FF 01 CB 7F 7F D0 F6 00 90 00 3B 12 60 00 00 00
60 9C CE 7F 32 20 63 FF FF 7F 7F 7F 00 00 64 FF FF
70 7F 7F 7F 00 00 64 FF FF FF FF FF FF FF FF FF FF
80 00 00 00 00 00 00 00 00 02 30 01 02 01 00 20 00
90 FF 00 00 00 FF 00 00 00 FF FF FF FF FF FF FF FF
A0 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF FF
B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Hardware monitor ACPI


Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 2

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1

Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name Intel Core 2 Duo E7500
Codename Wolfdale
Specification Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
Package (platform ID) Socket 775 LGA (0x0)
CPUID 6.7.A
Extended CPUID 6.17
Core Stepping R0
Technology 45 nm
Core Speed 2929.6 MHz
Multiplier x FSB 11.0 x 266.3 MHz
Rated Bus speed 1065.3 MHz
Stock frequency 2933 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T, VT-x
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 3072 KBytes, 12-way set associative, 64-byte line size
FID/VID Control yes
FID range 6.0x - 11.0x
Max VID 1.288 V

TDP Limit 65 Watts


Thread dumps
-------------------------------------------------------------------------

CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01008001h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 1 thread(s)
Cache descriptor Level 1, I, 32 KB, 1 thread(s)
Cache descriptor Level 2, U, 3 MB, 2 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x0001067A 0x00020800 0x0C08E3BD 0xBFEBFBFF
0x00000002 0x05B0B101 0x005657F0 0x00000000 0x2CB43048
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x04000121 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04000122 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04004143 0x02C0003F 0x00000FFF 0x00000001
0x00000005 0x00000040 0x00000040 0x00000003 0x00022220
0x00000006 0x00000001 0x00000002 0x00000003 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000400 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07280202 0x00000000 0x00000000 0x00000503
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000000 0x00000000 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x20000000
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x44203229 0x43206F75 0x20205550 0x45202020
0x80000004 0x30303537 0x20402020 0x33392E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x0C006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000000
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00900
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000017 0x04000000 0xA9848B25
MSR 0x000000CD 0x00000000 0x80000800
MSR 0x0000003F 0x00000000 0x00000000
MSR 0x000000CE 0x00160B25 0x46460712
MSR 0x000001A0 0x00000044 0x6E972489
MSR 0x000000EE 0x00000000 0x86790300
MSR 0x0000011E 0x00000000 0xBE702119
MSR 0x0000019C 0x00000000 0x88300000
MSR 0x00000198 0x06160B25 0x06000B25
MSR 0x00000199 0x00000000 0x00000B25

CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 1, Thread ID 0
Type 01008001h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 1 thread(s)
Cache descriptor Level 1, I, 32 KB, 1 thread(s)
Cache descriptor Level 2, U, 3 MB, 2 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x0001067A 0x01020800 0x0C08E3BD 0xBFEBFBFF
0x00000002 0x05B0B101 0x005657F0 0x00000000 0x2CB43048
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x04000121 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04000122 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04004143 0x02C0003F 0x00000FFF 0x00000001
0x00000005 0x00000040 0x00000040 0x00000003 0x00022220
0x00000006 0x00000001 0x00000002 0x00000003 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000400 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07280202 0x00000000 0x00000000 0x00000503
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000000 0x00000000 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x20000000
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x44203229 0x43206F75 0x20205550 0x45202020
0x80000004 0x30303537 0x20402020 0x33392E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x0C006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000000
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00800
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000017 0x04000000 0xA9848B25
MSR 0x000000CD 0x00000000 0x80000800
MSR 0x0000003F 0x00000000 0x00000000
MSR 0x000000CE 0x00160B25 0x46460712
MSR 0x000001A0 0x00000044 0x6E972489
MSR 0x000000EE 0x00000000 0x86790300
MSR 0x0000011E 0x00000000 0xBE702119
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a c 233 $ Windows 7
July 20, 2011 1:37:50 PM

Although useful, I don't need your sytem information. I only need the temperatrures of your CPU & GPU while you are gaming and the voltages. Please just list these two temperatures while you are gaming and voltages

Ok, I did see above where it actually list volatges. Your power supply may be going bad. If you have a spare one, try swapping them out. from the list you supplied:

Voltage 4 8.64 Volts [0x87] (+12V)

You should be reading 12v (+/-5%), but you only have 8.64 volts. That's not good.
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July 20, 2011 1:44:51 PM

temperature of cpu is 30centigrade
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a c 233 $ Windows 7
July 20, 2011 1:47:05 PM

sunil01 said:
temperature of cpu is 30centigrade


If that is the temperature of the CPU while gaming, that is excellent. What about the GPU (video card) temperature while gaming?
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July 20, 2011 2:01:10 PM

sir i dont have a graphic card so no gpu temperature can be measured

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a c 233 $ Windows 7
July 20, 2011 2:20:49 PM

As long as you are sure that the CPU temperature is 30C while gaming, then I'd say your problem is the power supply. 8.64V is not enough power for the CPU and other 12V devices. When you are gaminging, it is stressing your CPU and their isn't enough voltage to keep it going. The computer is shutting down to protect itself.

Take it back to the dealer and see if they will test the power supply for you or exchange the power supply for a new one.
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!