Windows 2000 issue on Highpoint 370 RAID controller

Archived from groups: microsoft.public.win2000,microsoft.public.win2000.hardware,microsoft.public.win2000.setup (More info?)

Cross posting to 3 groups. If there's a better suited group for this
question, please tell point me to it.

Ok, here's the problem I created today...

I am working on a system with an Epox 8K5A2+ motherboard with the Highpoint
370 RAID controller. This box is not currently using RAID, and contains 3
IDE drives. One is set up as the Primary Master on the first RAID
controller, the second drive is Secondary Master on the RAID controller, and
the third drive is Primary Master on the standard IDE controller. The OS is
Windows 2000 Professional.

Norton Disk Doctor today asked if I wanted to correct a problem with a
non-bootable partition, and without thinking much I clicked Yes. (doh!) The
box then rebooted and couldn't find a boot drive. After much screwing
around, I booted off a DOS disk and checked with Fdisk. Both the original
boot disk on the first Highpoint RAID slot and the disk on the primary IDE
slot have their partitions marked Active. Apparently the box can't decide
which disk to use and when it reaches the point of polling the drives to
search for a boot record, it just stops and sits there.

If I disconnect the IDE drive, the system boots fine off the drive on the
first Highpoint slot. Reconnect the IDE drive, boot hangs forever.

I have gone into the HPT370 BIOS to make sure the first drive is identified
as the Boot drive.

Lil help? Any relevant input is appreciated.
3 answers Last reply
More about windows 2000 issue highpoint raid controller
  1. Archived from groups: microsoft.public.win2000,microsoft.public.win2000.hardware,microsoft.public.win2000.setup (More info?)

    Indy Tech

    I wonder what Norton Disk Doctor did... Operation successful but the
    patient died...

    What happens - or should happen - when you boot is that BIOS decides what
    controller is the first one, either the Highpoint or your IDE controller.
    This is normally configurable from your System BIOS.

    Next step during boot is to find the first hard disk on this controller,
    then reading the partition table to find the first primary active
    partition.

    It seems to me that your problem lies in the first step. Do you see
    anything on the screen when boot hangs?

    I don't know anything about Norton Disk Doctor, but can it change the boot
    order of your controllers? Check System BIOS and see if this reveals
    anything.

    The fact that you have active partitions on more than one disk should not
    be a problem, as selection of controller comes first.

    Best regards

    Bjorn
    --
    Bjorn Landemoo - mvp2@landemoo.com - http://landemoo.com/
    Microsoft MVP (Windows Server - File System)

    "Indy Tech" <indytechREMOVE@att.net> wrote:

    >Cross posting to 3 groups. If there's a better suited group for this
    >question, please tell point me to it.
    >
    >Ok, here's the problem I created today...
    >
    >I am working on a system with an Epox 8K5A2+ motherboard with the Highpoint
    >370 RAID controller. This box is not currently using RAID, and contains 3
    >IDE drives. One is set up as the Primary Master on the first RAID
    >controller, the second drive is Secondary Master on the RAID controller, and
    >the third drive is Primary Master on the standard IDE controller. The OS is
    >Windows 2000 Professional.
    >
    >Norton Disk Doctor today asked if I wanted to correct a problem with a
    >non-bootable partition, and without thinking much I clicked Yes. (doh!) The
    >box then rebooted and couldn't find a boot drive. After much screwing
    >around, I booted off a DOS disk and checked with Fdisk. Both the original
    >boot disk on the first Highpoint RAID slot and the disk on the primary IDE
    >slot have their partitions marked Active. Apparently the box can't decide
    >which disk to use and when it reaches the point of polling the drives to
    >search for a boot record, it just stops and sits there.
    >
    >If I disconnect the IDE drive, the system boots fine off the drive on the
    >first Highpoint slot. Reconnect the IDE drive, boot hangs forever.
    >
    >I have gone into the HPT370 BIOS to make sure the first drive is identified
    >as the Boot drive.
    >
    >Lil help? Any relevant input is appreciated.
    >
  2. Archived from groups: microsoft.public.win2000,microsoft.public.win2000.hardware,microsoft.public.win2000.setup (More info?)

    "Indy Tech" <indytechREMOVE@att.net> wrote in
    news:lUSld.28835$Qv5.21431@newssvr33.news.prodigy.com:

    > Cross posting to 3 groups. If there's a better suited group for this
    > question, please tell point me to it.
    >
    > Ok, here's the problem I created today...
    >
    > I am working on a system with an Epox 8K5A2+ motherboard with the
    > Highpoint 370 RAID controller. This box is not currently using RAID,
    > and contains 3 IDE drives. One is set up as the Primary Master on the
    > first RAID controller, the second drive is Secondary Master on the
    > RAID controller, and the third drive is Primary Master on the standard
    > IDE controller. The OS is Windows 2000 Professional.
    >
    > Norton Disk Doctor today asked if I wanted to correct a problem with a
    > non-bootable partition, and without thinking much I clicked Yes.
    > (doh!) The box then rebooted and couldn't find a boot drive. After
    > much screwing around, I booted off a DOS disk and checked with Fdisk.
    > Both the original boot disk on the first Highpoint RAID slot and the
    > disk on the primary IDE slot have their partitions marked Active.
    > Apparently the box can't decide which disk to use and when it reaches
    > the point of polling the drives to search for a boot record, it just
    > stops and sits there.
    >
    > If I disconnect the IDE drive, the system boots fine off the drive on
    > the first Highpoint slot. Reconnect the IDE drive, boot hangs forever.
    >
    > I have gone into the HPT370 BIOS to make sure the first drive is
    > identified as the Boot drive.
    >
    > Lil help? Any relevant input is appreciated.
    >
    >

    This doesn't have anything to do with multiple partitions on different
    drives marked active. You can have the primary partion on all drives
    marked active and the system will still boot fine. The boot drive is
    determined by the CMOS settings or controller settings. I have used this
    before to switch among different OS's on different drives. What is going
    on is the system is trying to boot from the IDE drive and can't. You
    need to go into the normal CMOS settings and make certin it is not set
    to boot from the stardard IDE at all.

    Leonard Severt

    Microsoft Enterprise Support

    --
    This posting is provided "AS IS" with no warranties, and confers no
    rights.
  3. Archived from groups: microsoft.public.win2000,microsoft.public.win2000.hardware,microsoft.public.win2000.setup (More info?)

    Check your Boot.ini file... It should look like the following for your
    first drive.

    [boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000
    Professional" /fastdetect

    --


    Regards,

    Carroll


    "Indy Tech" <indytechREMOVE@att.net> wrote in message
    news:lUSld.28835$Qv5.21431@newssvr33.news.prodigy.com...
    > Cross posting to 3 groups. If there's a better suited group for this
    > question, please tell point me to it.
    >
    > Ok, here's the problem I created today...
    >
    > I am working on a system with an Epox 8K5A2+ motherboard with the
    Highpoint
    > 370 RAID controller. This box is not currently using RAID, and contains 3
    > IDE drives. One is set up as the Primary Master on the first RAID
    > controller, the second drive is Secondary Master on the RAID controller,
    and
    > the third drive is Primary Master on the standard IDE controller. The OS
    is
    > Windows 2000 Professional.
    >
    > Norton Disk Doctor today asked if I wanted to correct a problem with a
    > non-bootable partition, and without thinking much I clicked Yes. (doh!)
    The
    > box then rebooted and couldn't find a boot drive. After much screwing
    > around, I booted off a DOS disk and checked with Fdisk. Both the original
    > boot disk on the first Highpoint RAID slot and the disk on the primary IDE
    > slot have their partitions marked Active. Apparently the box can't decide
    > which disk to use and when it reaches the point of polling the drives to
    > search for a boot record, it just stops and sits there.
    >
    > If I disconnect the IDE drive, the system boots fine off the drive on the
    > first Highpoint slot. Reconnect the IDE drive, boot hangs forever.
    >
    > I have gone into the HPT370 BIOS to make sure the first drive is
    identified
    > as the Boot drive.
    >
    > Lil help? Any relevant input is appreciated.
    >
    >
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