Re-enabling the CD-Drive after a System State restore

graeme

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Apr 29, 2002
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Hi all,
Posted this to the General forum but have had no takers, wondered if
anyone on here had any ideas?.......


running some Win2K DR testing and getting a recurring problem when
restoring to different hardware.


I've tried with both NTBACKUP and Backup Exec 10 and both give the same

results....


I build a Win2K SP4 server.
Load Tape driver.


Boot into Directory Services Restore Mode.
Restore C: and D: drives.
Without rebooting I restore the System State.
This SS restore always fails but the server won't reboot again without
it.
Reboot again into DSRM and this time the SS restore works.


Reboot normally and the server comes up,Plug and Play does its stuff
etc, SYSVOL gets shared out and I'm able to get Exchange up and working

again. So far so good.


However, Windows Explorer loses the CD drive. I can see it in the
removable storage, physical Locations section of Computer Manager (with

a red X) but it doesn't appear in the Device Manager.
The drive shows as having a state of Not Present, Dismountable.
'Properties' show a state of 'The drive is not present in the Library'


I know that there are lots of issues with CD Burning software but I
haven't installed any on this box (or the server that was backed up)
and the CD isn't even a CDR.


Lots of Google posts relating to this on XP machines but not 2000.


I've tried deleting the Upper and Lower limits values from the Registry

but only succeeded in trashing the keyboard and mouse!


Any ideas out there on getting my CD back (also why I need two System
State restores??)


Many Thanks


Graeme
 

graeme

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Apr 29, 2002
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18,680
Archived from groups: microsoft.public.win2000.setup (More info?)

Unfortunately the Drive doesn't appear in Device Manager, Only in the
Removable Storage section. Have tried deleting from here but it just
goes and doesn't come back.

Graeme
 
G

Guest

Guest
Archived from groups: microsoft.public.win2000.setup (More info?)

"Graeme" <graeme_smith77@hotmail.com> wrote in message
news:1118313168.952549.290980@g47g2000cwa.googlegroups.com...
> Hi all,
<..>
> Any ideas out there on getting my CD back (also why I need two System
> State restores??)
>

You could delete all the CD Drives there in Device Manager and then scan for
hardware changes. This should pick up your CD drive.

I would guess that your CD drive is having some issues with an old driver.

Cheers,

Tim