When I try to open up Internet Explorer, it'll open up, but when I go to a webpage, it'll stop working and give an error that reads "The exception unknown software exception (0xc0000005) occurred in the application at location 0x7329ef77."
I'm also having problems with Norton 360 where it refuses to open up. I'm totally confused here, can someone help me figure out what's going on with it?
We've bought a program called "System Mechanic" to try and fix it, but it hasn't done anything to solve the problem. Can anyone give me advice?
Norton is a bloated, resource hog, that is useless in my opinion. Get Microsoft Security Essentials which is a free antivirus.
Quit using Internet Explorer.
Get Firefox,Chrome,Opera, and try these. You will be better off using these other browsers.
I use all three.
Also, get malwarebytes, it is awesome and does the job well.