Software-based network management tools or an appliance

Hi, I’m in charge of upgrading our current network administration techniques. Which do you think is better – software-based network management tools or an appliance?
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More about software based network management tools appliance
  1. I just saw this commercial on youtube (http://www.youtube.com/watch?v=odyG0F8UM1A ) and that's totally me! I’m tired of being the one that gets yelled at when the system is down!
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