Verbatim 500gb portable hard drive not going

The verbatim 500gb hard drives light was orange and came up cannot read files and would not play movies or songs because it could not find the applications. Then the light is green now my computer don't acknowledge it, but the portable drive is going because can feel the vibration, it must be had it or is it, thank you.
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  1. Vibration can be ok unless its rattling. A green light is a good sign.
    Copy all the data off if you can for a backup. There are reset operations for hard drives, usually, unplug the drive from power and the usb port. wait one minute.

    Plug in the power wait, plug in the usb, wait. Some times that order is reverse.
  2. Corol said:
    The verbatim 500gb hard drives light was orange and came up cannot read files and would not play movies or songs because it could not find the applications. Then the light is green now my computer don't acknowledge it, but the portable drive is going because can feel the vibration, it must be had it or is it, thank you.



    Took it to a shop they believed it was going when dropped damage to hard drive disc and connection to hard drive to usb can it be repaired thank you.
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