Have you tried looking at the cable modem signal levels by opening a browser and going to 192.168.100.1? You can also go to www.broadbandreports.com where they have a forum for each cable company.
Grumpy
How do I see my cable modem signal levels? Nowhere in that page do I see anything about signal levels.
Edit: nevermind I was thinking of 192.168.1.1.
Cable Signal: Ready
Tuning: Complete
Ranging: Complete
Data Service: Ready
Connecting: Complete
Configuring: Complete
Registering: Complete
Current State: Operational
Highest State Obtained: Operational
Forward Path:
Signal Acquired at 729.000 MHz
SNR: 38.0 dB
Received Signal Strength: 5.9 dBmV
Micro-Reflections: 42 dBc
Modulation: 256 QAM
Return Path:
Connection: Acquired
Frequency: 37.0 MHz
Power Level: 37.5 dBmV
Channel ID: 2
Modulation: 16 QAM
Data Service Details
Provisioned Address: Yes
Provisioned Time: Yes
Provisioned Configuration: Yes
Registered: Yes
BPI: Enabled
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 00:00:02 - 01/01/1970 00:06:43 - 01/01/1970 4309
SYNC Timing Synchronization failure - Failed to acquire FEC framing 00:00:11 - 01/01/1970 00:06:44 - 01/01/1970 1820
No Ranging Response received - T3 time-out 00:00:19 - 01/01/1970 00:00:06 - 01/01/1970 107
Started Unicast Maintenance Ranging - No Response received - T3 time-out 00:45:37 - 08/10/2006 00:45:37 - 08/10/2006 1
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 03:06:10 - 10/18/2006 15:11:06 - 12/05/2006 6
SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period 17:00:22 - 10/20/2006 17:00:29 - 10/20/2006 2
DHCP FAILED - Request sent, No response 00:00:30 - 01/01/1970 00:02:22 - 01/01/1970 7
REG RSP not received 07:50:10 - 11/19/2006 08:46:45 - 01/16/2007 8
DHCP FAILED - Discover sent, no offer received 00:00:16 - 01/01/1970 00:02:15 - 01/01/1970 110
Init RANGING Critical Ranging Request Retries exhausted 15:08:33 - 12/05/2006 15:08:33 - 12/05/2006 1
Last Refresh: 11:44:51 - 01/17/2007
Well this is what I got, so under the forward path what levels should I normally be getting? When I check it when I'm having problems should it be at around what it's at now and if it's not then its the cables problem? And also on the event log, some of those things have happened thousands of times, what does this mean? And another thing I noticed, on the main page, it says computers allowed - 1. Now I often have my xbox hooked up as well as the computer could this be why I always have connectivity issues with xbox live?