Tom's Hardware > Forum > Storage > Optical Media > 2 computers same problem, neither recognize cd or dvd drives

2 computers same problem, neither recognize cd or dvd drives

Forum Storage : Optical Media - 2 computers same problem, neither recognize cd or dvd drives

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I recently installed windows xp sp 2 on a new (ish) machine and it does not see the dvd drive. I've tried switching the IDE cables, the jumpers, downloading mobo, cpu and device drivers, updating windows and nothing. It doesnt show up under mycomputer or device manager but the computer DOES see it at boot up.

I'm getting a weird error on shut down that says
Windows-Drive not ready
The drive is not ready the door on drive A may be open, please insert a disk into drive A. (its something like that but i can't remember exactly i'll restart after i post this, write it down and post it)

Also where it says memory frequency at start up its running at 200mhz, and that can't be right.
System specs:
Mobo Gigabyte GA-k8ns rev2
cpu amd athlon 64 3200
HDD seagate 160gb
ram 3gb kingston
vid card: nvidia geforce fx 5900
dvd drive: Sony model: Dru 810a

Any help would be appreciated this is really frustrating.

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Sounds like it's a bad drive, try substituting another drive for it. DDR 400 actually runs at 200 mHz, ddr stands for Double Data Rate (200x2). Sony buys their optical drives from Lite-on, save yourself a couple of bucks and buy the drive straight from the manufacturer. You end up paying for the Sony name on it.

Reply to utaka95

before you replace the drive do a search on google for "upper and lower filters in the registry"

sometimes different burning software will cause this problem *cough roxio cough cough* hehehe

Anyway it may not be that but its worth a shot anyway (and deleteing those entries will do no harm otherwise)

Reply to JonathanDeane

Does the drive show up in device mangler? If it does make sure it is assigned a drive letter under computer management -> disk management

Reply to tgstyle

Ohh yeah thats a good one too :) hmm yeah that could be it too (the error its throwing that the drive is not ready to be shut down sounds like he may have that drag and drop thing Sonic DLA and its bugging out ?)

Anyway try booting into safe mode to eliminate any sort of driver issues if you can see it from safe mode then you know its a problem with your burning software.

Also a good thing to do is download a Linux live CD (any distro) if you can boot to that drive and it runs then the drive is good and the problem is windows or a driver.

Edit: Conversly simply booting the XP CD will also eliminate a hardware issue as well lol

Reply to JonathanDeane

Quote :

before you replace the drive do a search on google for "upper and lower filters in the registry"

sometimes different burning software will cause this problem *cough roxio cough cough* hehehe

Anyway it may not be that but its worth a shot anyway (and deleteing those entries will do no harm otherwise)



I actually have the same problem as the OP, and I did that...

I've also swapped with 2 known good drives so it's something hosed in my OS... I just don't have the patience to reinstall my OS.

Reply to sweetpants

no it doesn't show up in device mgr :(

And as far as teh DDR goes... i'll have to look again at what i bought i think it might be 400 though.


This problem is happening on 2 different computers and i've tried swtiching out 4 different cd/dvd drives and i get the same thing. I think i bought the sony one about a year ago, so i'm thinking there is nothing wrong with the drives... i tried that upper and lower filter thing in the registry and.... they somehow don't exsist???

I also attempted to install the newest version of Nero... i think i got the idea to do that from the "help" website at sony. I got really annoyed with Nero though so I uninstalled it... it made me crabby.

Hope this helps narrow it down some ^___^
<3
-Ayri

Reply to Ayriana22
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