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Antivirus software can't run.

  • Safe Mode
  • Antivirus
  • Software
  • Windows XP
Last response: in Windows XP
June 5, 2006 2:56:42 PM

I have to enter safe mode to run antivirus software to check system.
I tried several antivirus software, this symptom not changing.

More about : antivirus software run

June 5, 2006 5:21:01 PM

Sounds like you might have a virus. These sometimes prevent antivirus software running.

Try running TrendMicro's Housecall - it's a web-based virus checker and it's very good. It can find things that Norton can't, for example. This should confirm if you have a virus or not. If you do, come back here and give more specific info and we will try to help you.
June 8, 2006 5:30:40 PM

Also if you are looking for a free antivirus software, I suggest you get the Avast free edition. It's an awesome program with a lot of functionality.
June 14, 2006 2:04:30 PM

It is a trojan, smss.exe located in c:windows.
I try to remove it manually. But I failed.
At last, I reinstall windows xp.