HELP! CPU usage problem when idle

[jzmagik]

Hey, this problem has been pissing me off so much. I recently got my new laptop. Straight out of the box, the cpu usage when idle was at around 3%, then i uninstalled all the dell junk programs. Somewhere down the line, the cpu idle shot to 35%. The programs that are causing this are csrss.exe and spoolsv.exe, each taking up about 17 cpu each. When i end spoolsv.exe, I notice that my csrss.exe cpu usage will increase. I reinstalled my windows OS and it seemed fine until the next day, these two processes started acting up again. I don't know what else to do, and i'm sure these processes aren't viruses. help plz

 

[Giraffe]

are you using windows x64?
i had the samw problem when i was using x64 with different programs though
try scanning/removing spyware which may help