Hughes Net Satellite Service

I was wondering if anyone had this service and what the pros and cons are?

I have Time Warner cable now and have been having more and more problems with them and absolutely "horrible" tech service.

A recent example.....................my internet connection (Road Runner) was slowing to a crawl on numerous occasions so I did my own trace route checks etc and after 3 days FINALLY managed to get to talk to a tech. That's correct ....took 3 full days of being on hold for over an hour each time!!!! He checked things out and told me everything was working fine up to and including my modem even though as we were speaking, I could not log onto anything and on a trace route to yahoo.com of 16 hops, 13 of the completely timed out.

He told me they would have to come to my house and the earliest appointment I could get was 10 days away!!!!

I hung up the phone (stayed VERY civil toward him). Went over to Time Warner the next day and exchanged my modem......................back up and running at faster speeds than ever !!

Really........................he could not tell that the modem was bad? It was NOT working while he was checking it?

I really do not want to switch services if nothing will be much different.............HughesNet vs. Time Warner.................

Hoping someone has some knowledge of them on here.................

Thanks for helping..............

Lenny