Me, Verizon, or Steam problem?

Recently I purchased Counter-Strike: Source along with the other games that came with that. I have trouble connecting to servers, I seem to be having trouble with bad packet loss on the wireless connection. Let me give some information regarding the setup.

Verizon DSL 3.0/768 connection
Westell 6100 Modem
Linksys WRT54G router
Linksys WMP54G wireless card
Very good and excellent is the average signal strength
Computer: AMD 3200, 7600GS, 1gb PC3200 RAM.

Now the problem is I can update the server list momentarily, but after a few seconds it stops and then I hit refresh again; and it says unable to contact master server list. Here is the weird thing, if I try to connect to one of those servers that updated, it will join the server no problem, start out for maybe 3 seconds like everything is normal, then the ping will climb higher and higher, 100, 200, 300... etc until eventually 2000 and I get dropped from the server.

This problem seems to be only with counter-strike source and all other source games, the computer can play CS 1.6, DOD 1.3, and other games such as GTA: San Andreas multiplayer with no latency problems. This is a list of things I have tried;

-Resetting modem and router back to factory defaults/and rebooting the modem
-Updating router firmware
-Updating wireless card drivers
-Forwarding ports 1200, 27000 to 27015, 27020 to 27050 in the proper fashions on both my modem and router.
-I have setup static IP's on both computers so I can forward the ports properly
-I have used the testing feature Steam provides and it passes all checks
-I have also tried turning off the wireless zero configuration utility window provides and used only the Linksys software, which is how I have done it anyway. (it is still turned off)
-I have tried making a LAN game, if I create and the other computer connects to me the ping is high, 100-2000 jumping all over the place. If the other computer creates and I connect, the ping does the same thing to me; jumping all over the place from 100-2000.

I am not sure if this is on my end, or verizons end, or steams end? The fact that every other game works fine except source applications makes it extremely weird.
3 answers Last reply
More about verizon steam problem
  1. Are you able to connect wired? This is just to eliminate any issues with your wireless connection from the equation.

    I'm not a gamer, so beyond "normal" network issues, I can't help you. But, the wired connection is simpler to set up and troubleshoot, and it is faster. So, if you can, connect that way as a step to try to figure out what is happening.
  2. Well, it appears from my new tests this is a network issue that is it out of verizons and steams help range.

    I put the computer in my room and noticed it was getting a 95% signal strength. I connected, started up steam and joined a server, it worked perfectly, only played for about 5 minutes though. I also hooked the computer up with my ethernet cable, modem > router > computer and it worked as well, so I didn't bother with modem > computer.

    Does this mean I am having bad packet loss when it is in the other room, and now how do I solve this problem. :?

    UPDATE: I managed to get the router closer to the wireless computer by changing the way I had mine connected. Originally I had this setup:

    Phone cord > modem > 6ft cat5 to router > then a 25ft cat5 to my computer
    now I changed it to:
    Phone cord > modem > 25ft cat5 to router > then the 6ft to my computer.

    It knocked about 10 feet off of the distances, and boosted the signal strength by another 5% for an average of about 68% give or take a few, the game still wont work though so I am going to move the computer to where I can literally see the wireless card standing at the router. If this doesn't fix it then I don’t know what the heck is wrong. I will post back as soon as I do this, might take a few days as it involves rearranging the room.
  3. Well, problem solved. I moved the desk to the other side of the room to where I can see the antenna standing at the router, 97% signal strength and CS:S and all other source applications work fine. 8)

Ask a new question

Read More

Servers Wireless Networking