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Occasional Blue Screen

Last response: in Windows 7
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July 25, 2011 8:15:19 PM

Greetings

I am using Windows 7 64x on my computer and sometimes when i shut down I get a blue screen. I also get a blue screen when i try and control + alt + delete a certain program.

I see the dump file but I have no clue how to read it. I did what microsoft said to do in order to get it in a smaller file to read but still cannot read it.

What do i do?

Thanks

More about : occasional blue screen

a b $ Windows 7
July 26, 2011 4:22:29 PM

Take a look in computer management/event viewer/windows logs/system to see what is wrong.
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July 26, 2011 11:56:38 PM

Yea i had already checked with event viewer and it has nothing at all, cept the usual "restart without closing properly etc etc"

as far as hardware, i did have problems with my computer, but it turned out to be a psu which i replaced.

I am guessing it is drivers, cept all my drivers are the latest. there is only one circumstance which happens with the bluscreen which leads me to believe it is somehow related to a program

I can pretty much cause the Blue screen at will. Bit of background, I had a psu that was going bad and causing all sorts of crashes and black screens, blue screens, and random craziness. Everything looked like it was a video card, but verified with different vid cards and different drivers it was not that. I suspected next a mobo, but somebody mentioned they got some random craziness from a bad psu. I swapped psu, and the computer ran fine for the most part. Since the computer and crashed alot while the psu was going bad, I did have do another roll back on settings to make sure everything was good, then had to re update anti-virus etc.

The only problem I seemed to have is when I would try and play World of Warcraft, the launcher would come up and I would hit play. Problem is that half the time nothing happened from there. I looked at task manager and the the launcher said it was still active and couldnt run the launcher at all. (i could still play the game by simply running the executable file from warcraft folder). Eventually sometimes the launcher would launch warcraft as a second version, but more often than not it would just hang.

If i went into task manager and ended the process, EVERY TIME i would get a blue screen. If i left it alone, computer worked fine, until i went to shut down. When i shutdown, I would get a blue screen. I am guessing that is because upon shutdown the computer was ending the launcher process.

Not sure if it could be related to a firewall? or maybe my K1 card's software? if it could be related to a video driver although I have the latest ones and they actually work better than older as they should.

While i suspect its the launcher, trying to verify and then how to fix it
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a b $ Windows 7
July 27, 2011 1:33:40 AM

What does the blue screen error say? It is most likely graphics drivers but there can be other things as well... but we cant know for sure until you let us know the error message.

Many times if u re-install graphic driver problem is solved.
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July 27, 2011 1:48:00 AM

nikorr said:
What does the blue screen error say? It is most likely graphics drivers but there can be other things as well... but we cant know for sure until you let us know the error message.

Many times if u re-install graphic driver problem is solved.


pretty generic what it said. I will look at again and post. I do not have it with me here, I will also reinstall vid drivers

I have the dump file saved too.

as far as graphics drivers and chipset drivers, I use nvidia. I had always heard that you should clean out the old drivers, but now nvidia is saying you should just install over them. what do you guys/gals say? Also, if i should clean which cleaner should i use.

I use cccleaner and advanced system care, but i do not know if that proper cleans out the remenants of drivers anyways.
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July 27, 2011 1:43:56 PM

nikorr said:
"Pretty generic what it said. I will look at again and post."
Post also your PC hardware u use.

Get rid of it completely like that
http://www.guru3d.com/category/driversweeper/


ah so driversweeper is still around. I thought i had read guru3d had stopped support and dev of it. and that is better for drivers than cccleaner? (makes sense i mean safe mode uninstall etc)

hardware is

500 GB SATA II 3.0 GB 16MB 7200RPM
1G DDR2 PC6400 MEMORY x 4
BLACK SONY 1.44MB FLOPPY DRIVE
KILLER K1 HIGH SPEED NETWORK CARD
EVGA NVIDIA 9800GTX+ 512MB PCI-E x2
BLACK SAMSUNG 20X DVDRW
BLACK 16X DVD ROM
ASUS 780SLI P5N-T DELUXE MB
INTEL QUAD CORE Q9550
THERMALTAKE V1 GAMING CPU FAN
Corsair TX750 PSU
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a b $ Windows 7
July 27, 2011 2:40:26 PM

Ccleaner cleans reg,temps etc,uninstals everything, but driver is better out with dedicated program.

A small and smooth convenient program. There is bunch of them, I just happen to use this one and it does the job fine.

BTW, are u still using floppy?
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