Laptop won't recognise cable modem thru ethernet port

[cmangle]

A friend came by with a new laptop that has Windows Vista on it. It normally uses a wireless adpater in a usb port for Internet access. (Don't know if the usb adapter is for wireless internet or for access by way of wireless router)

At my house the usb adapter does not fucntion. I tried to use my cable modem thru an ethernet port and I can't get his laptop to recognise it, even after enabling the port. Vista says port is restricted and browsers don't see the internet.

Is there something special about the Vista OS I need to do? (Not real familiar with Vista . . . YET!)

thanks

 

[Guest]

Did you power cycle the cable modem before connecting the laptop? Cable modem remember the MAC address of the first device that connects to them and have to be power cycled.

Grumpy

 

[Kry0n]

Did you power cycle the cable modem before connecting the laptop? Cable modem remember the MAC address of the first device that connects to them and have to be power cycled.

Grumpy

Also try including the laptop in the power cycle that always works for me.