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Cannot install software; printer, DVD_RW, etc.

Last response: in Windows XP
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April 13, 2005 2:25:16 PM

Archived from groups: microsoft.public.windowsxp.basics,microsoft.public.windowsxp.customize,microsoft.public.windowsxp.help_and_support (More info?)

I need a printer specialist [for HP656C] to help install my old printer.

I went to Add/Remove Programs to remove HP the first time, & to remove the
Canon printer before trying to install it.

I cannot install the printer that I just had installed earlier. I installed
a canon printer, but decided to put my other printer on instead. It will not
install for anything, both disks do nothing but give me error messages such
as: 16 bit Windows Subsystem: [Title of dialog box]

C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the
application.

This seems to be doing the same to my DVD-RW player that I am trying to
install except message says: "%1 is not a valid Win32 application"

Another problem off the wall is how you get the drop down menus to stay
open, they close whenever I move, rename, or delete a category. They used to
stay open but not now.

Any help for either problem will be gratefully appreciated.

Bruce
Anonymous
April 13, 2005 9:31:59 PM

Archived from groups: microsoft.public.windowsxp.basics,microsoft.public.windowsxp.customize,microsoft.public.windowsxp.help_and_support (More info?)

Hi

Please see if the following article helps:

"Error Message When You Install or Start an MS-DOS or 16-Bit Windows Based
Program"
http://support.microsoft.com/?kbid=324767

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Bruce" <blaray@gmail.com> wrote in message
news:uGAEhVEQFHA.3144@tk2msftngp13.phx.gbl...
>I need a printer specialist [for HP656C] to help install my old printer.
>
> I went to Add/Remove Programs to remove HP the first time, & to remove the
> Canon printer before trying to install it.
>
> I cannot install the printer that I just had installed earlier. I
> installed a canon printer, but decided to put my other printer on instead.
> It will not install for anything, both disks do nothing but give me error
> messages such as: 16 bit Windows Subsystem: [Title of dialog box]
>
> C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for
> running MS-DOS and Microsoft Windows applications. Choose 'Close' to
> terminate the application.
>
> This seems to be doing the same to my DVD-RW player that I am trying to
> install except message says: "%1 is not a valid Win32 application"
>
> Another problem off the wall is how you get the drop down menus to stay
> open, they close whenever I move, rename, or delete a category. They used
> to stay open but not now.
>
> Any help for either problem will be gratefully appreciated.
>
> Bruce
>
>
Anonymous
April 13, 2005 11:20:17 PM

Archived from groups: microsoft.public.windowsxp.basics,microsoft.public.windowsxp.customize,microsoft.public.windowsxp.help_and_support (More info?)

Hi Bruce,

The simplest method to resolve this common problem is to copy autoexec.nt
from C:\Windows\repair to C:\Windows\system32 and overwrite the one that is
currently there.

Alternately, you can create a new autoexec.nt file and save it to the
\windows\system32 folder to overwrite the corrupted one. Click start/run and
type notepad, then click ok. Copy/paste the below code into it (instead of
typing it in to prevent errors), then click file/"save as". Navigate to the
C:\Windows\system32 folder, change the "save as file" type to "all types"
and name the file autoexec.nt, then click save (if prompted to overwrite the
existing one, do so).

@echo off
lh %SystemRoot%\system32\mscdexnt.exe
lh %SystemRoot%\system32\redir
lh %SystemRoot%\system32\dosx
SET BLASTER=A220 I5 D1 P330 T3

Reboot when finished. This usually fixes it, but you will find further steps
here if it doesn't:

Error message when you install or start an MS-DOS or 16-bit Windows-based
program
http://support.microsoft.com/?kbid=324767

Basically, you will have to expand new copies of command.com, autoexec.nt,
and config.nt to the system32 folder from the WinXP CD or I386 folder on
your hard drive. Sometimes, you need to create new ones and overwrite the
existing ones - the method is described in the article.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Bruce" <blaray@gmail.com> wrote in message
news:uGAEhVEQFHA.3144@tk2msftngp13.phx.gbl...
>I need a printer specialist [for HP656C] to help install my old printer.
>
> I went to Add/Remove Programs to remove HP the first time, & to remove the
> Canon printer before trying to install it.
>
> I cannot install the printer that I just had installed earlier. I
> installed a canon printer, but decided to put my other printer on instead.
> It will not install for anything, both disks do nothing but give me error
> messages such as: 16 bit Windows Subsystem: [Title of dialog box]
>
> C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for
> running MS-DOS and Microsoft Windows applications. Choose 'Close' to
> terminate the application.
>
> This seems to be doing the same to my DVD-RW player that I am trying to
> install except message says: "%1 is not a valid Win32 application"
>
> Another problem off the wall is how you get the drop down menus to stay
> open, they close whenever I move, rename, or delete a category. They used
> to stay open but not now.
>
> Any help for either problem will be gratefully appreciated.
>
> Bruce
>
>
!