Archived from groups: microsoft.public.windowsxp.basics (
More info?)
"Ron Martell" wrote:
> "ralph m loudin" <ralphmloudin@discussions.microsoft.com> wrote:
>
> >after power loss am unable to connect to internet. i am unable to use the
> >install cd because it will not load at startup. the rom is functioning.i've
> >set the bios to start from cd drive.no help.???the computer will load xp and function well except connect to the internet.my cd rom is functioning but will not load xp disk at startup. it will see and load the sp2 disk.command prompt format and forced dismount dose'nt work. last good start fails.restore hase no dates prior to date of outage. if i knew how to force a format of c: i'd sure do it. thanks. ralph
>
> Your Windows XP will boot up okay, and it is just that you are unable
> to connect to the Internet? Is that correct?
>
> Or are you unable to get the computer to start up and load Windows XP?
>
> If Windows is loading but the Internet connection is not working then
> please provide some further details about your internet connection
> (dial-up, Cable, ADSL) and also describe exactly what happens when you
> try to connect, including the complete text of any and all error
> messages.
>
> If Windows XP does not load up at all please describe the actual
> behavior that happens when you turn on the computer, including what
> shows on the screen and what happens, such as "it freezes up with
> (something) showing on the screen" or "It gets to <description> and
> then shuts down and starts up again", and if there are any error
> messages then we need the complete text of those messages.
>
> That additional information will help us to identify what is wrong
> with your computer and what may be needed to fix it.
>
> Good luck
>
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP
> On-Line Help Computer Service
>
http://onlinehelp.bc.ca
>
> In memory of a dear friend Alex Nichol MVP
>
http://aumha.org/alex.htm
>