There are times when it takes an extraordinarily long time for a page to download at other times there is no problem. I am using Road Runner, a XyXEL 550 router with 5 computers, 3 wireless and 2 wired to the router. The problem will occur on any of them. Everything is set up to automatically assign addresses. Sometimes pinging the web address that is hanging up or the network address will start the page and sometimes not. I'm also getting a ZoneAlarm message that "65.24..7.3 has been Blocked Program Generic Host Process to Win32 Service" but not just or always when a page hangs up. The hang up can occur when going to sites such as My Yahoo, CNN, ESPN, or tomshardware. I googled the above ZoneAlarm message and found some stuff about DNS addresses and making changes but really didn't understand what they were talking about. I've disable the firewall, anti virus program, Ad Muncer an ad blocking program and none of this had any affect on the download. This occurs with both FireFox and IE 7, e.g., a page is hanging in FireFox and I copy and paste the address in IE 7 and the page hangs. The OS is Windows XP with all the current updates. One other odd thing is that I cannot connect my computer directly to the cable modem, when I do, the LAN light is Yellow rather than Green and there is no Internet connection. I have no problem connecting the modem directly to the router and the computer to the Router using he same computer LAN port that won't work when connected directly to the computer. Road Runner has been out to the house and all the signals check out as being strong. Any help would be greatly appreciated. Thanks