BSoD Help

mano369

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Jul 27, 2011
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18,510
Hey all,

I'm experiencing some trouble with the blue screen of death when I sometimes start up my games. It doesn't happen all of the time. Yesterday I was playing games just fine, however today, I booted it up and the game crashed leading me to close it and experiencing the blue screen. I believe the blue screen said MEMORY_MANAGEMENT on it. Here is the info that windows gave me about it after I had to reboot the computer.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000003452
BCP2: 00000000052F4000
BCP3: FFFFF70001088118
BCP4: F9200001CCD18424
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072711-17425-01.dmp
C:\Users\Mano\AppData\Local\Temp\WER-24897-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

I looked at the dmp file but I can't view it. I don't really want to mess with anything because I'm not knowledgeable with this kind of stuff. Any kind of help would be greatly appreciated. I don't know if you need this, but here are my specs:

Processor: Intel® Core™ i7-2600K Processor (4x 3.40GHz/8MB L3 Cache)
Memory: 8 GB [2 GB X4] DDR3-1333 Memory Module - Corsair XMS3 Dominator w/DHX technology
Video Card: NVIDIA GeForce GTX 570 - 1.2GB - Single Card
Motherboard: [SLI] ASUS P8P67 Deluxe -- 2x Gb LAN, 3x PCI-E 2.0 x16, On-Board Bluetooth
Primary Hard Drive: 1 TB HARD DRIVE -- 16M Cache, 7200 RPM, 3.0Gb/s - Single Drive

 

mister g

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Mar 6, 2010
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19,360
I would suggest getting all the latest drivers for every component in your PC, after that I would go to Microsoft's website to download some of their latest DirectX files, finally I would tell you to use Window's memory diagnostic tool to see if the RAM has any problems.
 

John_VanKirk

Distinguished
Hello, & Welcome to Tom's Hardware!

couple of suggestions:

Wold update your Win-7 to SP-1

The Stop Error 1A is seen with a Memory Management problem. Since you are running Win-7, at bootUp just after the splash screen click on F8 to get to Advanced Boot Options. There choose Repair your Computer, then System Recovery Options, and in the list choose Memory Diagnostics. Run the Memory Diagnostics for an extended period of time to see if it ID's a RAM problem as a cause of your intermittant BSOD's