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WINDOWS 7 BSOD ( Included DUMP FILE )

Last response: in Windows 7
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July 28, 2011 1:26:06 PM

Quote:

Loading Dump File [C:\Documents and Settings\Louis\Desktop\In Progress\BSOD ISSUES\072811-20546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03002000 PsLoadedModuleList = 0xfffff800`03247650
Debug session time: Wed Jul 27 19:16:00.365 2011 (UTC - 4:00)
System Uptime: 0 days 2:44:04.568
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
..........
Unable to load image \SystemRoot\system32\DRIVERS\amdppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdppm.sys
*** ERROR: Module load completed but symbols could not be loaded for amdppm.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Probably caused by : amdppm.sys ( amdppm+26e4 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000000, address which referenced memory

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: amdppm

FAULTING_MODULE: fffff80003002000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc0fd

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
0000000000000000

CURRENT_IRQL: 0

FAULTING_IP:
+2502faf0120dfc0
00000000`00000000 ?? ???

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from fffff88002db872d to fffff88002db86e4

FAILED_INSTRUCTION_ADDRESS:
+2502faf0120dfc0
00000000`00000000 ?? ???

STACK_TEXT:
fffff800`00b9cc68 fffff880`02db872d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : amdppm+0x26e4
fffff800`00b9cc70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : amdppm+0x272d


STACK_COMMAND: kb

FOLLOWUP_IP:
amdppm+26e4
fffff880`02db86e4 0fb6c0 movzx eax,al

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: amdppm+26e4

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: amdppm.sys

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------

0: kd> lmvm amdppm
start end module name
fffff880`02db6000 fffff880`02dcb000 amdppm T (no symbols)
Loaded symbol image file: amdppm.sys
Image path: \SystemRoot\system32\DRIVERS\amdppm.sys
Image name: amdppm.sys
Timestamp: Mon Jul 13 19:19:25 2009 (4A5BC0FD)
CheckSum: 0001EA42
ImageSize: 00015000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4



I already addressed the graphics card, now I am actually looking at the .dmp file and thinking it may deal with the motherboard and drivers possibly? So I am going to update the BIOS and all drivers to be sure, but this is the first time this is happening.

The Nvidia gfx card is not overheating already tested and multiple PCI slots as well, any suggestions aside from what I am going to try?

Thanks,
Charles

PS - would AMD overdrive cause this or the possibility of a virus?
Updating ALL HARDWARE and running memtest.
July 28, 2011 6:53:53 PM

Also, it would be a good idea to check the integrity of the hard drive itself. If the hard drive tests good, it might just be time to reload windows onto the computer.
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