This time I would suggest making an image of the fresh install using Norton Ghost 2003 once drivers have been installed and the OS re activated. You can make a hardcopy or store this image on another partition/drive where you should also be keeping your office files, music, movies, downloaded internet program installers, etc. This way, the next time you want to reformat/reinstall the OS, all you have to do is tell Ghost to restore your system to the image you made. Takes only 5 minutes instead of 50, and no need to call MS.