need help with a dialup ISP client

Urgh... I new I'd heard the name before. Not the best ISP from what I hear but as you say needs must. The problem with using Linspire .deb's is that they are designed for a system that runs the user as root (like XP). If you login as root you might find it gave you a desktop icon under that account.

The other problem you can face is that a lot of modern modems are not proper hardware modems but 'WinModems'. These can be a pain to get working with anything other than windows although there is work on the problem this has dropped off as more and more people move to broadband or wireless.

This ubuntuforums thread might help. It has links to a few other threads on the same topic.

Post the details of your modem and we can rule out possible hardware issues.

when i look in windows it says my laptop modem is a Broadcom 440x 10/100 Integrated Controller. on PCI bus 2 device 1 function 0

the modem shows up in Network on Ubuntu but it doesn't know what port to connect on. and also how do i log in as root?

I'm afraid the details you supplied there are for your built in network card and not for a modem   If Ubuntu had picked up the modem automatically it would be listed next to this device in

If you goto

System->Administration->Networking

You should see a list of available network interface types. There should be one for 'Modem connection' (this would be your Braodcom adapter) and it should also list a 'Modem Connection'

Can you have a look and let me know if there is an option there. You can have a look at the settings too and see if they look sensible.

As for identifying the modem in your laptop. Post the make and model and I'll pull up the spec sheet. We'll avoid playing as root just yet..

** Edit: 1000th post!! **

well my windows device manager says that that is my modem (edit: looked in network connections and it says: Modem- BCM V.92 56K Modem (COM3)) and when i go to ubuntu i see the modem in network and i can config the properties but when i click activate it won't dial because it cant tell what port its on. its not dev/modem and when i try to autodetect i get an error

Ok.. thats encouraging. It sounds like the modem has been detected ok. Don't forget that to connect you have to use the Juno dialer (at least thats what the article says, living in the UK I've never used it).

It sounds like you need to see if you can find the dialer application. To log in as root just type "root" as your username and the administrative password that you set up at install.

If you see the dialer application there give it a try. Dont forget though. Running as root is not secure and you can delete things etc...

If you can run it from there then follow the steps in the guide to copy it over to run under your user account.

I'm not sure what guide you're talking about but i did what you said and it didn't work. I've done some research of my own and on some guides it says you need java 2 runtime engine to run the client. that makes sense cuz it runs under java on windows but i went to java.com and i don't know which linux download will work on ubuntu. I also need to download the package with windows since ubuntu doesn't have access yet.

and also if it doesn't know what port the modem is on, how will it dial?

anyways thanks a lot for your help.

I'd also say things are somewhat promising, but just to be sure, try to get some more exact info on the device using the provided Linux tool lspci
[code:1:e62b188e1c]sudo lspci[/code:1:e62b188e1c] look for the listing related to Broadcom or a Modem, it's likely to be the Broadcom BCM4211 or BCM4212.

To get a better idea of what is needed, download the scanModem util and run as root [code:1:e62b188e1c]//After downloading, in a terminal that is in the location you downloaded the file to
mkdir temp //we will use this to hold the results
mv scanModem.gz temp
cd temp
gunzip scanModem.gz
chmod +x scanModem
sudo ./scanModem
//Should run, create some useful output in the Modem/ folder
[/code:1:e62b188e1c]

If it is a BCM4212 then what you'd need is the following:

[*:e62b188e1c]The snd-intel8x0m kernel module. This supports the AC'97 soundcard in ALSA and, more importantly, gives you low-level access to the modem that is also behind the intel 8xx chipset.
[*:e62b188e1c]The smartlink modem daemon installed and setup properly
[*:e62b188e1c]To achieve the previous two, a little luck, some help, and perseverance

Get back to us with some more info (like, at very least, laptop model number, or preferably the PCI id) and we'll be happy to help.

8O [/out geeked]  

when i ran sudo lspci i got this
0000:00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 01)

which doesn't match....hmm

@ AudioVoodoo  

@ bmouring nailed it :-D

@ Vista_Nueva

Strange...

Please post the full output of lspci

Also please PM me the output of:

[code:1:ae3b65b12d]
lspci -vv
lspci -vvv
[/code:1:ae3b65b12d]

Then see if you can install lshw

http://ezix.org/project/wiki/HardwareLiSter

[code:1:ae3b65b12d]
wget http://ezix.org/software/files/lshw-B.02.09.tar.gz
tar xzvf lshw-B.02.09.tar.gz
cd lshw-B.02.09
make && make install
lshw
[/code:1:ae3b65b12d]

and PM me the output of lshw


Have you tried scanModem yet as bmouring suggested?

If so, please post the output from it as well.

:-D

[/uber geeked]

** wanders off to read man pages **

bmouring-- im having some problems with scanmodem

root@kamikaze-laptop:/tmp# mv scanModem.gz temp
mv: cannot stat `scanModem.gz': No such file or directory
root@kamikaze-laptop:/tmp# mv scanModem.gz temp
root@kamikaze-laptop:/tmp# cd temp
root@kamikaze-laptop:/tmp/temp# gunzip scanModem.gz

gunzip: scanModem.gz: not in gzip format
root@kamikaze-laptop:/tmp/temp#

that is the incomplete output idk wat needs to be done

full output of...
root@kamikaze-laptop:~# sudo lspci
0000:00:00.0 Host bridge: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
0000:00:00.1 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
0000:00:00.3 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
0000:00:01.0 PCI bridge: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to AGP Controller (rev 02)
0000:00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 01)
0000:00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 01)
0000:00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 01)
0000:00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 01)
0000:00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 81)
0000:00:1f.0 ISA bridge: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge (rev 01)
0000:00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller (rev 01)
0000:00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01)
0000:00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 01)
0000:01:00.0 VGA compatible controller: nVidia Corporation NV34M [GeForce FX Go5200] (rev a1)
0000:02:01.0 Ethernet controller: Broadcom Corporation BCM4401 100Base-T (rev 01)
0000:02:04.0 CardBus bridge: Texas Instruments PCI4510 PC card Cardbus Controller (rev 02)
0000:02:04.1 FireWire (IEEE 1394): Texas Instruments PCI4510 IEEE-1394 Controller
0000:03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8180L 802.11b MAC (rev 20)

uh oh  

Looks like your modem is actually hanging off the southbridge.

Which may make things slightly more complicated.


You should try what bmouring suggested above if you haven't already.





Check out this link:

https://help.ubuntu.com/community/DialupModemHowto


GL :-D

Beat me to it  . The SmartLink daemon handles many, many chipsets that hang off of the AC'97, so it should conceivably work here as well.