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  • Drivers
  • Windows 7
  • Hewlett Packard
  • Deskjet
Last response: in Windows 7
July 29, 2011 1:43:13 PM

problem in installation of my HP 3550 DESKJET IN WINDOWS 7 (32 BIT)

More about : 3550 installation

a b \ Driver
a c 426 $ Windows 7
a c 80 α HP
July 29, 2011 1:43:59 PM

What is the issue?
a b \ Driver
a c 426 $ Windows 7
a c 80 α HP
July 29, 2011 1:45:19 PM

Taken from hp customer support

I had success getting the HP Color LaserJet 3550n (the 3550 family ) printer to install in Win7. That printer was the only thing that did not fire up with Win7. In the Devices and Printers window, I tried troubleshooting, but it was a problem with the DOT4USB drivers. Similarly to others, I was successful by using the following course of action:

1) Went to HP and downloaded the Vista 32-bit drivers for the 3550, unpacking them at C:\HP CLJ3550\ as suggested by the driver file.

2) In Devices & Printers, did <Right-Click> <HP 3550> <Properties> <Hardware tab>

3) I selected the first "Device Function" <DOT4USB> then did <Properties> <Change Settings> <Driver tab> <Uninstall>.

4) I then selected the second and third Function (which were <HP Color LaserJet 3550> and <IEEE 1284.4 compatible printer> and did the the <Properties> ... <Uninstall> for each.

5) I disconnected the USB to the printer, went back to Devices & Printers, and selected <Add a Printer>.

6) I selected <Add a local printer> <Use existing port DOT4_001> <Next> <Have Disk> <C:\HP CLJ3550> <OK> and installed the printer.

7) It would not work unless I "let" Windows make it the Default Printer

8) After it was finished, I did <Right-Click> on my preferred printer and selected <Set as default printer>, and everything worked.