ATTN LEONARD CAILLOUET - Toshiba Plasma Turning Itself Off..

Archived from groups: alt.tv.tech.hdtv (More info?)

I have a Toshiba 42HP83 Plasma from BB. Yesterday after playing fine
for most of the day it just turned itself off. The picture goes black,
the relay clicks off, and then the power indicator blinks. I can turn
it back on and all comes up fine for about 30-60 seconds then turns off
again with the same symptoms. Any sugestions would be deeply
appreciated.

I do have the extended service plan and have already called BB and been
assigned a Tech but he can't get to it until Monday after 2 and I
really would like to have it up and running when the family comes over
for Thanksgiving dinner. Is it possible to just unplug it for a while
let everything reset and plug it back in. I used to fix my own but that
was more years ago than I care to mention.

By the way I wanted to thank you for you sanity and concise, well
thought out responses in this forum. It is nice to hear a voice of
reason occassionaly. Thanks.

Archived from groups: alt.tv.tech.hdtv (More info?)

Didn't realize that the moniker was still set that way. Don't post much
just lurk and read. Thanks for the reply. I am in Hampton Virginia and
unlike a lot of folks haven't had anything but good experiences with
Best Buy. Little disappointed the plasma went down but these things
happen. Wouldn't you know it was almost to the day after the original
manufacturers warranty expires. Thank goodness I bought the extended
service plan. They contract out the actual repair to a local service
shop and I have used this one before but, not for anything this
caliber. The local repair shop (Color and Sound in Newport News) fixed
a couple of computer monitors for me a few years ago. We'll see.

The only real concern I have is getting the required parts from
Toshiba. I have heard some bad things but you really never know.

Thanks again.

In article <IaFod.2012$QR.1000@lakeread01>, Leonard Caillouet
<nospam@noway.net> wrote:

> "Poster" <nonya@nowhere.com> wrote in message
> news:221120041443508089%nonya@nowhere.com...
> >I have a Toshiba 42HP83 Plasma from BB. Yesterday after playing fine
> > for most of the day it just turned itself off. The picture goes black,
> > the relay clicks off, and then the power indicator blinks. I can turn
> > it back on and all comes up fine for about 30-60 seconds then turns off
> > again with the same symptoms. Any sugestions would be deeply
> > appreciated.
> >
> > I do have the extended service plan and have already called BB and been
> > assigned a Tech but he can't get to it until Monday after 2 and I
> > really would like to have it up and running when the family comes over
> > for Thanksgiving dinner. Is it possible to just unplug it for a while
> > let everything reset and plug it back in. I used to fix my own but that
> > was more years ago than I care to mention.
> >
> > By the way I wanted to thank you for you sanity and concise, well
> > thought out responses in this forum. It is nice to hear a voice of
> > reason occassionaly. Thanks.
>
> I am flatterred that you appreciate my comments and would think that I have
> the knowledge to solve your problem. However the best suggestion that I can
> give is to try resetting it, but you will likely have to let the BB techs do
> their job. I have no direct experience with the Toshiba PDPs and the best
> rule of thumb on these is to leave it to someone who does, especially since
> you have the ext warr. Be a good service consumer and document everything,
> check all info that you are given, insist on knowing exactly what is being
> done to your set, and assume nothing.
>
> Let us know how it turns out and what the fix might be. Also, a signature,
> a name, a location, or other information makes it more likely that your post
> is useful to others and that it might get a more detailed response. The
> annonimity of a moniker like "poster" seems like overkill to me, even in
> these days of justified security. I help lots of people who contact me
> online, but am less likely to go to any trouble or do any research for
> someone who doesn't even have a name.
>
> Leonard
>
>

Archived from groups: alt.tv.tech.hdtv (More info?)

You know it just occured to me that I might want to let this guy know
the tv is wall mounted before he gets out to the house.

In article <IZFod.2015$QR.883@lakeread01>, Leonard Caillouet
<nospam@noway.net> wrote:

> "HD Matt" <nospammbode@multiprintinc.comnospam> wrote in message
> news:231120040713486265%nospammbode@multiprintinc.comnospam...
> > Didn't realize that the moniker was still set that way. Don't post much
> > just lurk and read. Thanks for the reply. I am in Hampton Virginia and
> > unlike a lot of folks haven't had anything but good experiences with
> > Best Buy. Little disappointed the plasma went down but these things
> > happen. Wouldn't you know it was almost to the day after the original
> > manufacturers warranty expires. Thank goodness I bought the extended
> > service plan. They contract out the actual repair to a local service
> > shop and I have used this one before but, not for anything this
> > caliber. The local repair shop (Color and Sound in Newport News) fixed
> > a couple of computer monitors for me a few years ago. We'll see.
> >
> > The only real concern I have is getting the required parts from
> > Toshiba. I have heard some bad things but you really never know.
> >
> > Thanks again.
>
> Matt, keep us posted on what they are doing.
>
> I have always said that extended warranties should be a consideration on
> PDPs because of the likely high cost of repair, even though the reliability
> seems pretty good on most.
>
> Good luck.
>
> Leonard
>
>

Archived from groups: alt.tv.tech.hdtv (More info?)

What they get when they come to my house is an informed consumer who is
willing to step up to the plate and help in whatever way is needed, and
if it's late enough in the day a cold beer when the job is done.

In article <R_edneeXa9YuVj7cRVn-tg@comcast.com>, Art
<plotsligt@comcast.net> wrote:

> Why, don't all the techs come with three strong helpers to remove and
> reinstall all the customer's equiptment? At least that seems to be what
> most of our customers expect, but will not get!!
> "HD Matt" <nospammbode@multiprintinc.comnospam> wrote in message
> news:231120041113113645%nospammbode@multiprintinc.comnospam...
> > You know it just occured to me that I might want to let this guy know
> > the tv is wall mounted before he gets out to the house.
> >
> > In article <IZFod.2015$QR.883@lakeread01>, Leonard Caillouet
> > <nospam@noway.net> wrote:
> >
> >> "HD Matt" <nospammbode@multiprintinc.comnospam> wrote in message
> >> news:231120040713486265%nospammbode@multiprintinc.comnospam...
> >> > Didn't realize that the moniker was still set that way. Don't post much
> >> > just lurk and read. Thanks for the reply. I am in Hampton Virginia and
> >> > unlike a lot of folks haven't had anything but good experiences with
> >> > Best Buy. Little disappointed the plasma went down but these things
> >> > happen. Wouldn't you know it was almost to the day after the original
> >> > manufacturers warranty expires. Thank goodness I bought the extended
> >> > service plan. They contract out the actual repair to a local service
> >> > shop and I have used this one before but, not for anything this
> >> > caliber. The local repair shop (Color and Sound in Newport News) fixed
> >> > a couple of computer monitors for me a few years ago. We'll see.
> >> >
> >> > The only real concern I have is getting the required parts from
> >> > Toshiba. I have heard some bad things but you really never know.
> >> >
> >> > Thanks again.
> >>
> >> Matt, keep us posted on what they are doing.
> >>
> >> I have always said that extended warranties should be a consideration on
> >> PDPs because of the likely high cost of repair, even though the
> >> reliability
> >> seems pretty good on most.
> >>
> >> Good luck.
> >>
> >> Leonard
> >>
> >>
>
>