Tom's Hardware > Forum > Windows 2000/NT > Windows 2000/NT General Discussion > Help Desk application-retrieve information from AD

Help Desk application-retrieve information from AD

Forum Windows 2000/NT : Windows 2000/NT General Discussion - Help Desk application-retrieve information from AD

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zillah   02-05-2007 at 07:28:46 AM

We have got an application called help desk installed on PC win2003 server , within that application there is a service (use wizard) to retrieve all database information (username, first name, last name) from Active Directory Domain (win2003).

For the database to be retrieved from the AD, it should has privilege domain admin. And that database should be synchronized between help desk and AD.

domain admin can not be given to help desk people, how can we find alternate solution for this issue ?

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