OK, so when I built my last system, I bought 4 WD2500YS HDDs. Three were going inside for a RAID 5 setup while the fourth was going into an external enclosure.
The enclosure I chose is Icy Dock's MB559US-1S. Its features include having eSATA and USB support, and it looks really nice. I decided to use a dedicated controller card for the enclosure, and after a little looking, I bought a Promise TX-4302 SATA300 PCI card.
One thing I don't like about the enclosure is that it doesn't power off at all, so the drive is always spinning. I decided one day to physically turn off the enclosure, but I wanted to make sure that the drive wasn't being used by the OS, so I went to the "Safely Remove Hardware" task in the taskbar to stop it.
Big mistake.
I don't know what happened, but the drive went tits-up.
One of the first things I did was to connect the drive directly to the controller card, and when that failed to produce any results, directly to the MB.
Nothing.
I realized that the drive might be kaput, but I needed to make sure. Since professional HDD testers are prohibitively expensive, I took it to a local shop; they couldn't even get the drive to power on! Ugh! However, this led us to believe that there was a short in the circuit board. Since I had three other identical HDDs, I went back home and took one of them out and swapped them.
It worked!
So, I knew that the drive itself was good to go, but the CB would need replacement. The warranty on the HDD is for 5 years, so I knew I was covered.
I called WD support and told them what I just posted here, and could I just get a new CB instead of a whole new HDD (this drive is full of financial and personal data, and there is NO WAY I am just giving it up).
The representative told me that, by swapping the CBs, I just voided the warranty! WTF?!? I was like, I wasn't modding the damed thing but performing a diagnostic on it. I could understand their point if I tried to replace the cover on the drive with a clear panel (like the Raptor). Hell, there aren't even any wires for me to disconnect- just those four tiny screws.
Well anyhow, while she might have voided the warranty on that drive, the other three are still good to go, so guess what I am going to do?
WD, kiss my arse.
The enclosure I chose is Icy Dock's MB559US-1S. Its features include having eSATA and USB support, and it looks really nice. I decided to use a dedicated controller card for the enclosure, and after a little looking, I bought a Promise TX-4302 SATA300 PCI card.
One thing I don't like about the enclosure is that it doesn't power off at all, so the drive is always spinning. I decided one day to physically turn off the enclosure, but I wanted to make sure that the drive wasn't being used by the OS, so I went to the "Safely Remove Hardware" task in the taskbar to stop it.
Big mistake.
I don't know what happened, but the drive went tits-up.
One of the first things I did was to connect the drive directly to the controller card, and when that failed to produce any results, directly to the MB.
Nothing.
I realized that the drive might be kaput, but I needed to make sure. Since professional HDD testers are prohibitively expensive, I took it to a local shop; they couldn't even get the drive to power on! Ugh! However, this led us to believe that there was a short in the circuit board. Since I had three other identical HDDs, I went back home and took one of them out and swapped them.
It worked!
So, I knew that the drive itself was good to go, but the CB would need replacement. The warranty on the HDD is for 5 years, so I knew I was covered.
I called WD support and told them what I just posted here, and could I just get a new CB instead of a whole new HDD (this drive is full of financial and personal data, and there is NO WAY I am just giving it up).
The representative told me that, by swapping the CBs, I just voided the warranty! WTF?!? I was like, I wasn't modding the damed thing but performing a diagnostic on it. I could understand their point if I tried to replace the cover on the drive with a clear panel (like the Raptor). Hell, there aren't even any wires for me to disconnect- just those four tiny screws.
Well anyhow, while she might have voided the warranty on that drive, the other three are still good to go, so guess what I am going to do?
WD, kiss my arse.