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Bluescreen at shutdown please help!!!

Tags:
  • Configuration
  • Blue Screen
  • Shutdown
  • Computers
  • Windows 7
Last response: in Windows 7
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August 1, 2011 2:04:48 PM

Hello, I get bluescreen many times when I shut down my computer and I thought that somebody can help me.... It's mot a rue but sometimes I get the bluescreen... Firstly I thought that it was because of overheating of some of my pc components because this error seems to appear when I use the computer for many hours.... I tried to play some games and to shut it down but the error didn't appeared.... Secondly, I tried to play games untill it was hot, than I left it a few minutes untill it cooled down and I shut it down and the error appeared again.. So I don't think it is because of the heat... I also want to mention the this error appeared just by shutting down of the computer... While I was playing or working it runned fine...
I checked the computer and it doesn't have dust in it and the drivers a re up to date....
Now the last thing that I suspect is the software... (and I really hope that this is the problem :D )

My computer is a DELL PRECISION T5500, hex core processor XEON 5675, video card: Quadro 4000, 12GB RAM ECC,, 1.5 TB and Im running Windows 7-64 bit

Please help me.... I don't have other options and its really hard to ship it back to the warranty because it'll cost much...

I upload here a photo of the error and also the dump file from :C:\Windows\Minidump\

(Once when this error happened and I started again the windows I've got this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000021
BCP2: 0000000000000000
BCP3: FFFFF88002F00180
BCP4: 0000000000000001
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\073111-16910-01.dmp
C:\Users\Alex TheOne\AppData\Local\Temp\WER-22386-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



and I also want to mention the fact that after the error appears I have tot shut the computer down from the button...

I Thank You very much and I'm hoping for an answer....

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