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Best Company to buy a built system

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May 2, 2007 3:09:11 PM

I am in the market for a fast computer to do video editing and photo shop on. I don't have a lot of time shopping around and putting together a system. I am looking for a good quality company to build a top rated computer with some of my specs. Can someone be so kind and recommend a company that can build a system with top rated components?

Thanks
May 2, 2007 4:10:31 PM

expect to pay a little premium for a companies that use consumer products in their PCs. You are basically paying for someone to set it up for you, and for any tech support you may need in the short run. ibuypower (saw them on CNET), realtively inexpensive, don't much about them. then there are companies like Falcon Northwest, expensive. Alienware comes with a premium, too.
May 2, 2007 4:45:37 PM

Before building my own computers I had used cyberpowerinc.com for my prebuilts. Never had any problems with them. My brother used his for 5 years before upgrading. Might want to give them a whirl.
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May 2, 2007 5:24:59 PM

The answer depends a bit on your budget. I bought a Cyberpower over a year ago and its been a good enough computer. Nothing fancy, but good enough. On top end, I bought an Alienware once and it was great. The differences are mainly in warrenty service, quality of parts and care in putting it together.

I've built my own computers the last few times and its a trade off. A homebuilt is definitely cheaper and you know exactly every part that goes into it, but if anything goes wrong, then you have the sole responsibility of fixing it.
May 2, 2007 6:23:41 PM

There's also a middle ground between building it yourself and Alienware. Your local computer shop will be happy to assemble a PC for you and it will cost $30 or $50 or so for assembly. At least that's how it works in my city. Component prices vary, not much, but enough to warrant some shopping around. In general I can get a great gaming machine for about 10% more from my favourite local shop than if I ordered all the pieces online and built it myself. It would be about 25% more from the worst local shop I know of, or 50% more from Alienware...
May 2, 2007 6:55:52 PM

I'm glad to see Stewart had good luck with CyberPower. I did not. I thought I had done my homework but obviously not good enough. I had a TON of problems with them. As to this day I do not have the computer I ordered from them. I have the computer, just the components were not as ordered. Their tech support is terribly rude and had to send my computer back after it crashed repeatedly after just a few hours of use. They then had the computer for nearly 2 months. By the time I recieved it fixed (but still not as ordered) it was practically out of date as quads and new gfx cards had come out. It was a real nightmare. I wish I could remember some of the articles I was pointed to after the fact as they were rated very poor by some review sites for some of the very problems I experienced. They do have very good prices but it is not worth the headache of the problems that may follow.
May 2, 2007 7:01:00 PM

Quote:
I'm glad to see Stewart had good luck with CyberPower. I did not. I thought I had done my homework but obviously not good enough. I had a TON of problems with them. As to this day I do not have the computer I ordered from them. I have the computer, just the components were not as ordered. Their tech support is terribly rude and had to send my computer back after it crashed repeatedly after just a few hours of use. They then had the computer for nearly 2 months. By the time I recieved it fixed (but still not as ordered) it was practically out of date as quads and new gfx cards had come out. It was a real nightmare. I wish I could remember some of the articles I was pointed to after the fact as they were rated very poor by some review sites for some of the very problems I experienced. They do have very good prices but it is not worth the headache of the problems that may follow.


Ouch that sucks to hear that. Me and my brother ordered computers from them along time ago around 1999-2000 era so maybe that had something to do with it. As far as the parts not being what you ordered I have heard about that before and how they will use a part similar to whatever you selected based on price. I think that's messed up but what are you going to do you know. As far as price goes they do seem to have really good priced systems but I'm sure that's from using low shelf items.

At any rate I'm sorry you had so much trouble with them. I hate to hear of anyone having a bad experience with computers.
May 2, 2007 7:08:44 PM

Yeah. Thanks for the reply. I'm glad your rigs didn't have the same problems. I was really geeked when I first ordered as this was my first gaming computer with high end stuff. I had previously bought Dells, which were OK for what I needed at the time. But boy did I get a bad deal with CyberPower. After posting a couple tidbits on Tom's I came to find I was not the only one as one poster had said that anyone that buys from there eventually comes crying about it on the forums.
May 2, 2007 7:28:34 PM

I love my ABS computer





e6600
8800GTS
680i motherboard
2GB Corsair (forgot what kind)

Brings me great pleasure 8O

It costs, I dunno, $300-400 more than building one with the same parts. But that's $300-$400 of what could have been frustration for me since this is my first custom-built computer.

ABS is an acronym for "Newegg's Prebuilt Computers", by the way.
May 2, 2007 7:29:43 PM

Yeah, its called learning how to build your own, it really very simple and cheaper. and best of all you dont use cheap parts, there must be 1000+ guide on the internet telling you how to do so.
May 2, 2007 7:38:07 PM

eh if ur just gonna buy one go to walmart. they got some pc's there that are str8
May 2, 2007 8:07:17 PM

Walmart sells computers?
a b B Homebuilt system
May 2, 2007 8:25:50 PM

Check out IbuyPower.Link. They have good customizable pc's that are quite cheap.
May 2, 2007 8:36:58 PM

If you have more money than you know what to do with, check out Falcon Northwest.
May 2, 2007 8:48:10 PM

i did ibuypower.com over 2 years ago. Harddrive went , they sent me a new one once they got the old one back. Then mobo chipset fan went bad they sent me a new Mobo chipset fan. Once warrenty is up next year will probably buy from them again. I heard they sell there preconfigured systems at wallmart now too. if you don't need your hand held all the time they are fine.
May 2, 2007 8:56:31 PM

My last build I had the shop build it. Once you are spending over a certain amount it was $15.00. Some places are free once you have spent a certain amount.

There are disadvantages to having them do it but for $15.00 they get can get all the components, make sure they work, handle anything that needs to be RMA'd and install windows(boring).

Then I got it home, update the bios, drivers and windows, redo some wiring, turn the psu around so it can breathe and laugh at how they put the antec 900's top rubber mat under the psu.

I wouldn't pay a lot to have it built or more for components but for $15.00 they get to deal with any issues.
May 2, 2007 8:58:10 PM

Quote:
There's also a middle ground between building it yourself and Alienware. Your local computer shop will be happy to assemble a PC for you and it will cost $30 or $50 or so for assembly. At least that's how it works in my city.


Unfortuantely, the local computer shops where I live charge between $200-$500 to assemble a computer. The $200 price still isn't too bad compared to buying one from Alienware or FNW, but you're still stuck with warrenty and service costs afterwards. The $500 price gets a bit of service work. Still, I'd rather put it together myself than pay that price.
May 2, 2007 9:03:53 PM

Charging $200+ to assemble a computer is ridiculous, at least if you buy all the parts from them. Sometimes they will assemble it for really cheap, but will charge more if you want the OS installed, since that can be the most time consuming part. Of course if they don't install the OS, you still have to deal with faulty parts and most stores won't give you an in store warranty.
May 2, 2007 9:13:02 PM

The one time I bought a prebuilt was from Alienware. I had the money and wanted to see what the hype was all about.

System was very clean and ran superbly. But I wouldnt say it was great enough to warrant the attached premium. Customer service was sketchy on some bad RAM as well. They did exchange it but they werent exactly forthcoming about it.

Cyberpower I have heard mixed reviews on, as you see in this thread. Falcon Northwest has decent machines but I dont think they justify the premium either.

Bottom line is all companies have their perks and their flaws. You can pick through them all or just accept the fact youll have goods and bads with all of them.
a c 84 B Homebuilt system
May 2, 2007 9:14:24 PM

I would suggest that you try to find a local shop that will build what you want and can support it. If the builder is remote, you will have communication and shipping costs to get things fixed.
May 2, 2007 9:33:18 PM

i bought my prebuilt from velocitymicro and i am very satisfied.
highy recommended.

I would not recommend cyberpowerpc / ibuypower, their support is terrible, i myself had a bad experience with them.

Search google for ibuypower nightmare
May 2, 2007 9:46:11 PM

Friend, whatever you do, avoid Gateway at all costs. I won't go into detail with the trouble I've personally experienced with them. Suffice it to say, anybody is a better a choice than that big waste.
May 2, 2007 10:54:13 PM

Funny that you should mention Gateway. Fifteen years ago it was one of the up and coming companies that offered a great deal and good service. Now the only things I hear about it bad service and no deal at all.
May 3, 2007 9:37:32 AM

I highly recommend Ibuypower.
May 3, 2007 1:29:08 PM

I think in the end it just boils down to personal perference and perks. Just make sure you research where ever you decide to go and make sure they will give you support if you need it. Remember it's your money and in the end it will be your computer so try and get the best you can for what your spending.

My 2 copper
May 3, 2007 2:03:37 PM

In 2003 I bought a system from IbuyPower and it was DOA :( 
I got a refund and went to a local PC shop (PCClub.com) and purchased the same system for roughly the same price. I have been looking for a new system recently and have checked a lot of systems online and CyberPowerPC really has decent prices,with decent hardware choices.
I decided to build my own with parts bought from Newegg and saved about $500.00 from prices quoted to me on similar systems from PCClub and CyberPowerPC. If you have a little patience a few simple hand tools and the willingness to read instructions you may be able to build your own system. And if you run into problems..... you have a LOT of support right here on these forums to help you through the tough parts.
May 3, 2007 2:04:30 PM

The first 3 pre-built system I bought were from ABS, never once had a problem, and they make solid builds.

I just "built" a system using www.mwave.com and choosing their "assmbly" option which takes all the parts, assembles them, loads software, and tests.
Now I would have given them an A+ for everything, except the insane heat issues I am having with my CPU ( the temp shoots up from idle 39-41 C to 72-80 C under any loads) I think it may not be there problem, possible shipping unseated the cpu cooler or they might have done a bad job applying paste or maybe seating the Zalman. I guess I could have a bad CPU also. I will be trying to fix these problems this weekend.
May 3, 2007 2:33:23 PM

I was going to mention PC Club as well, there pricing can be competitive, but being able to take it in with any issues can be mighty conveniant.
May 3, 2007 3:41:18 PM

It's tough building your own PC when it comes to something going wrong and diagnosing it. For the more experienced folks on this board I am sure they disagree with me, but for first timers it rough. Putting it together is not hard, but man when something goes wrong, you feel so lost. Like last week, I put my PC together, all was great, 2 days later completely dead. Had no idea what to do, but from various posts, I cleared the CMOS, started unplugging parts, etc. I assume that was the right thing to do, but I did not know if it was, I had no plan, just doing things from reading various posts. After an hour or so I assumed it was the PSU but I had no proof. I found a forum post that said use a wire to short our the green and black wire, the PSU should start, mine didn't, so then I knew it was the PSU. PC's have so many parts, finding the source of failure is tough. Lesson is, if you DIY, be prepared to spend many hours fixing it when (not if) something goes wrong, no Dell next day support =/ With that said, it is a fun and rewarding hobby, but for serious applications buy a prebuilt, for fun, gaming, non critical use, DIY, its both frustrating and fun, and in time you learn a lot.
May 4, 2007 12:21:58 PM

I just want to thank everyone for the replys I have received. I guess I will have to think things over, I already built 4 computers over the past years, I might have to find some time to buld my 5th one. Great forum

Thanks

Gerry Roberts
May 4, 2007 2:57:11 PM

What's your budget? If you have some spare cash to throw around, check out

http://voodoopc.com/

I can't say its a good value, but they look pretty good and I've heard great things about the customer svc.
May 22, 2007 6:45:43 AM

My son bought a gamer system with dual GeForce 8800 video cards. Bad company to do business with. They refuse to replace a defective card.

Stay away, also www.cyberpowersystem.com
!